Aem c
On arrival we were greeted by Ray on reception he was a very friendly welcoming guy, as we were relatively early our room wasn’t ready but are luggage was tagged and place in a safe locked room, we were told we could enjoy the facilities. We were pleased that we had a room that we had requested it was on the 10th floor and had views of the pool, salt lakes and sun in the afternoon, this was nice to retire to after we had had enough of the pool or sea, the room had everything we needed, a free safe, coffee and tea making facilities, a comfy bed and pillows and was pleasingly quite at night.
The hotel has good leisure facilities like free crazy golf, clubs require a €10 deposit from reception, a pool table €1 a play cues found at the lobby bar, air hockey, gym, sauna and outdoor and indoor pools.
The food was okay usual food style that has to try and cater for everyone, we went al-inclusive but didn’t attend every meal as we like to eat out on occasions. We did enjoy the snacks from the pool bar, freshly prepared to order like decent pizzas or grilled chicken baguettes, we would sometimes order pizza at like 6.30 pm then take back to the room when we couldn’t be bothered with the rat race of the restaurant. All ice creams on the board are included in the al-inclusive which is good, along with several branded crisp options, nuts and sweets. The drinks were pretty good again branded drinks like coke lemon and orange Fanta, San Miguel, Heineken and Mahou in cans, would have liked to have seen more cocktail options though. Best place for drinks is the lobby bar they are served in glasses and made more attentively.
The location is very good, close to several beaches, salt lake, marina, Penon de ifach and 25-30 minutes to the picturesque old town.
Most of the staff are pleasant and helpful, note pool opens at 10.00am but shuts quite late which is a bonus plus every time you get a drink or some food you have to get your room card swiped even if you have a wrist band, so have to make sure whoever is going and getting them that they have the card.
Update not all ice creams are included in the al-inclusive any more only a handful, poor.
Phil Egley
My wife and I have just returned from 7 nights half board in this hotel with our daughter and her husband and our 6 year old granddaughter and we all had a brilliant time.
The hotel was spotlessly clean and all the staff were outstandingly friendly and efficient.
We had superior rooms on the 5th floor and the rooms were large , clean and well furnished, although English channels on the TV were very hit and miss.
The food was also very good with a large choice to suite most people, especially the breakfast.
There is a lovely large outside pool with plenty of sun beds / chairs as well as a covered bar area for drinks and food in the shade.
Evening entertainment was held at the outdoor stage next to the pool , it consisted of a kids disco followed by differing acts each night , we had acrobats , jugglers , singers etc. It was a little basic but quite relaxing and other entertainment is available on the nearby beach area restaurants and bars if required.
The hotel is very well located for the nearby beach and a restaurants which are less than 10 minutes walk away.
There is paid parking in the underground car park but it’s not worth it as there are plenty of free places to park in the large gravel area opposite.
All in all we found it good value for money and would definitely consider staying here again.
Oleksiy Kharkov
The hotel matches its price and stars! Good location, very good comfortable beds and mattresses! Nice view from our room on 9th floor on Ifach and lake! ❤️. Quite good breakfast! The hotel have a good underground parking, nice outdoor and indoor (warm) swimming pools. The one thing what we were not happy with house keeping - the cleaning woman couple of time forgot to clean terrace, garbage bins, ashtray.
Emma Hutchings
We ended up here on a package holiday when our original hotel cancelled last minute, and we were not disappointed!
I am very fussy with rooms and cleaning: we had their standard rooms and they were large clean and plenty good enough for a week
Our large balcony had views over the salt flats and marina and wonderful afternoon sun.
We were all inclusive, our favourite was the pizzas in the snack and pool bar and we opted for these over lunch in buffet. Food did get a bit repetitive by end of week but we always found something, and also ate in the old town ( check out my other reviews!)
Drinks on all inclusive were fine: the local pink gin 'Larios' tasted just like gordons, san Miguel on tap and alcohol free for the kids.
Indoor pool was great ( take swim caps..) and gym was also fine to keep on top of fitness.
Location fabulous for saltflats/ifach/marina/beach and old town.
Overall a wonderful stay,
Outdoor pool was too cold for us but imagine lovely in summer. Loungers were a little dated but a minor issue.
Book here and you will not be disappointed!
Sharon Rodrigues
3 min walk to the beach . Staff polite and professional. Room spotless on arrival, beds comfortable and shower powerful. We were breakfast only and found the choice plenty and the food tasty. Entertainment every night. Pool was spotless . Would definitely recommend for location to beech and some lovely restaurants. Will happily rebook at some point.
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