Paddy Lynn
We had a fantastic family holiday at Relaxia Lanzasur Resort in Playa Blanca and would highly recommend it to families with young children.
The Animation team are truly the highlight of the resort. A special mention to Simoné, Moa, and Brayan, who were outstanding. Their dedication, energy, and genuine care for the kids made such a difference to our stay. The daily activities were fun and well organised, and the nightly shows were brilliant and something we all looked forward to every evening.
We are a family of four from Ireland with a 6 and 4 year old, and the kids absolutely loved the daily kids’ club. They were excited to go every day, which gave us real peace of mind knowing they were happy, safe, and having fun.
Jordi at the front desk was extremely accommodating and helpful throughout our stay. The housekeeping and restaurant staff were also consistently friendly, welcoming, and efficient, which really added to the overall experience.
We stayed full board and found the food to be plentiful with excellent variety for both adults and children. There was always something for everyone, and we never felt short of options.
Overall, a brilliant, stress-free family holiday made special by the people who work there. We would happily return and recommend Relaxia Lanzasur to other families without hesitation.
Victoria Turner
Stayed at Relaxia Lanzasur and had a fantastic time. The entertainment team were the real stars: energetic, friendly, and genuinely caring, keeping adults and kids smiling all day and night. Activities were varied and well organized, with great shows in the evenings. Food was consistently good, with plenty of choice at every meal, fresh options, and tasty themed nights. The restaurant staff worked hard and kept everything clean and welcoming. Rooms and public areas were comfortable and well maintained, and the atmosphere was relaxed and fun. Overall, a great-value holiday with brilliant staff and enjoyable food for everyone, highly recommended.
Ana Šebat Veličkovič
We had a great stay. The food was too good, rooms nice and cleaned daily, the staff is really nice and helpful. The gym is fully equipped with weights. The poolside area has a playground, deck chairs, bar with snacks and drinks, one heated and one non-heated pool. Everything is stroller(and wheelchair)-friendly with ramps when needed and an accessible toilet next to the main area, so never too far. The back exit to the beach is very convenient but the door is heavy if you're on wheels and on your own (as otherwise expected), but manageable. Flamingo beach is just a few minutes downhill. The entertainment was a nice touch in the low season (january) and mini club was a hit with the kids. Unfortunately the aqua park was closed for renovations, but it would be brave to go some days. They seem to be slowly renovating the bungalows one-by-one, but we were never bothered with the noise. The hotel supermarket has the essentials with similar prices to other local markets, including Spar (a bit higher than Lidl and Aldi, both about 3 kms away). You can climb Montaña Roja directly from the hotel.
Ola K
A wonderful place to spend time with family. We were there from January 24. The price is very attractive, and in return you get a place full of privacy, good food, cocktails, and fun.
Check-in was quick; the lady at reception was very kind and helpful. We had a few requests that were fulfilled immediately.
Our bungalow was located on the side, not far from the central part of the hotel, which made our stay with a small child very pleasant. There was a great sunny terrace where we relaxed. A huge, comfortable bed and a crib for our child were provided. The kitchen had everything needed for a holiday stay. Beautifully maintained plants all around. Daily cleaning—the ladies who did it were wonderful, kind, and always smiling.
The bar offered tasty cocktails and snacks during the day. The lady making the cocktails really knew her job, just like the chef. The restaurant is large, with the option to eat outside. Breakfasts were repetitive but very good; lunches and dinners were also excellent. Everything was fresh, with good bread and coffee. By the way, water, soft drinks, and coffee were available 24 hours a day. The entire restaurant staff was very polite, understanding, and smiling.
Daily entertainment ensured there was always something fun to do. The pools were clean and warm. There were plenty of sun loungers, and the guests showed great etiquette—surprisingly, they weren’t reserved with towels. The photo sessions offered by Simone in the lobby were beautiful, although unfortunately we didn’t manage to take part; he is a very kind person.
I would like to thank the entire team for the hard work they put in every day, because this is the first time I’ve experienced a place where the entire staff was so exceptionally kind.
Mirko Varajic
I am checking out of the hotel today and I can say that I have no complaints about this hotel. All employees of the hotel are very friendly, from the people at the reception, to the employees in the bar and restaurant, maids to the animation team, which I want to especially praise. My child enjoyed the whole day's activities organized by them. The mini disco every night was great. Also, the animations they organized for adults, like the fire show, were perfect. Big greetings to Brayn, Simone, Moa, Kloi and others!
The food in the hotel is varied and very tasty. Maybe the beds in the rooms are a small problem, but they did not affect the quality of our vacation.
The hotel is excellent, and the animation team is perfect. We will be back again!