Cl3opatra
Most of the pictures of the building are real. The hotel has cracked outside walls paint scabbing, doors that barely open/close. The location of it is decent, right on the sea side. The pools are small and the water is not clear and doesn't seem particularly clean. The bar is outdated and in need of renovation, the same for the tennis and volley, courts. Cracks and rust almost everywhere.
On the other side, the staff is what made our stay amazing 👏! The staff are 5 ⭐️ , starting from the reception : Nyle, Angela and the older man with glasses - all of them are profesional, friendly and extremely helpful, they made the check in/ out process so smooth and quick, helped us with any queries. The restaurant staff were so friendly and efficient, we could not fault any of them , specifically Dan and Julian, they were so kind and attentive with guests that you could see that they enjoy their jobs. The animation crew was so small ( we only met Akos and Quentin in the whole week that we were there) , and it seemed that it was a afterthought. The kids club was almost non existent, the kids disco was really boring and didn't really captivated kids. The boys did try, I will admit that, however it needs more organisation.
The food is again one of the highlights , as it was soooo delicious and cooked fresh 😋. So much variety and so flavour, we absolutely enjoyed every meal we had, and we never got bored of the menus. Also, the drinks were really nice, exactly what you need on a seaside .
All in all, with the good and the bad, we would go again and we HIGHLY RECCOMEND the hotel!
KazlaZ
Great location, right on the sea, some room got amazing sea view. A lot of sunbed at pool and beach. Short walk from rooms to restaurant, pool bar, beach or pool. Hotel staff is very friendly and helpful, especially animation team. Food is great, drinks good too: Amstel beer, great local wines and sangria, good cocktails. Rooms and hotel is due for refurbishment, but still good quality, nice, clean and tidy. I think all rooms got balconies or terraces. Nice family hotel. 5-7 min to playa blanca center bytaxi for € 6/7 one way.
Tam Tam
I arrived after a long day of travel to be greeted by a lovely lady on reception (Angela), who took my details and told me to leave my luggage and go and get some food from food hall before it closed! I had a lovely evening meal, then went back to reception to retrieve my luggage and obtain room key, my room has been upgraded and it’s such a lovely clean room, I have Wi-Fi, a fan I lounge and fan and AC in bedroom.
Will update at the end of my stay but so far have nothing but positive praise for staff and location!
Update: Overall a fantastic stay! The hotel is a great location and you can easily walk to the bus stop in Faro (10 min walk) and catch a bus into Playa Blanca Marina at around €1.40.
The local Hyper dino shop saved the day! I would go for snacks and such as although the food was good, its wasn’t always a good selection for my tastes, which leads me onto my next point, if I were to stay here again I would only do room only, as I ate out most of the time! I feel the all inclusive was a genuine waste of money!
Like I said I could not fault the staff every one was lovely and professional, I remember one staff member Mohammed, who was very friendly as he could see I was travelling on my way own and I really appreciated his kindness in stopping to chat with me.
The beach facilities were fab! Having my own little cove to sunbathe in was a great joy! The club house was fun but I didn’t tend to use it much at night, I’d go into the marina area for the bars and restaurants.
My room was cleaned most days and again I have nothing but praise for the room cleaners, they were lovely and professional and the rooms were always cleaned to a high standard.
Also the reception staff here are amazing! They were always so friendly and helpful.
I would definitely recommend a stay here! But if you are looking for super lively go stay closer to the marina or stay in PDC.
This hotel stay gave me the peace and mental reset I needed and wanted.
Paul Hellon (Pablo)
We really enjoyed our stay here,some of the poor reviews on here must be fake. I'll give you a really honest review here so listen up!
The hotel itself is clearly older than the likes of H10 Rubicon which is just down the promenade so obviously is more tired than those places.
But, it is a 3 star hotel that, based on its position looking out towards Lobos and Fuerteventura is real value for money, if you take a Seaview room you are literally the width of the promenade from the ocean.
The rooms are spotlessly clean, the restaurant food choices are vast, the amount plentiful and the quality is impeccable.
Some other reviews state that the food is fine if you're French?? Rubbish.
I had Paella for lunch most days, Canadian Rabbit Stew one day and there was literally canarian potatoes mojo rojo and Verde out every single day. Along side all of this local cuisine there was also alot of salad, pasta, chicken, meat, fish.
If anything, rather than French there is a lot of German things like schnitzel and Pork etc.
The pool is clean and spacious, the pool bar has things like pizza, chips and burgers at lunch time. We had a lot of lager and cocktails up there daily and I'd argue with the people that say it's watered down.
Staff were helpful and cheery. We certainly will not hesitate to book here again. It's a lovely hotel in our favourite area of Lanzarote.
If you want to be directly in Playa Blanca it's not for you. But we prefer to be out of the hustle and bustle and live the walk down to the centre.
Roberto callari
The stay was lovely, and the food was quite nice. Overall, it was a very pleasant experience. I would like to offer a special commendation to the gentleman at the reception desk. I believe his name is Jesus; he was exceptionally professional, always helpful, and consistently provided excellent service. And, most importantly, he was doing so always with a smile on his face. Great asset to the company 👌