T Haque
We stayed at Parrotel Lagoon in Sharm El Sheikh and had a very pleasant stay overall. The hotel is huge, with plenty of swimming pools and lots of space to relax. It never felt too busy, which made our stay very comfortable.
The service was very good. All the staff were friendly, helpful, and always smiling. They really made us feel welcome throughout our stay. Food, snacks, and drinks were available all day in different areas of the hotel, which was very convenient.
The food quality was good. Every day they had grill, BBQ, and pizza outside, and they also made fresh omelettes and pasta on request. The only downside was that the main menu did not change much, so the food felt a bit repetitive after a few days.
The hotel is slightly old and some areas need repairing and painting. Our toilet door lock was broken when we arrived, and we had to contact reception straight away. They did respond, but some maintenance would really improve the hotel.
Overall, we enjoyed our stay and had a relaxing holiday. With its good service, large space, and friendly staff, I would definitely recommend Parrotel Lagoon for a comfortable stay in Sharm El Sheikh.
Simone Brown
In general this was a pleasent hotel, the staff were all very nice and welcoming. I was very well looked after. I found a lot of food to be quite bland though but there was a wide variety and something for everyone, so you would enjoy something. Their chips were lovely.
The rooms were nice, I had a pool view room but it was mainly blocked by a tree, but the aesthetics of the pool area are very nice, I didn’t spend any time on the balcony as it didn’t get any sun (it wasn’t facing the right way, but not an issue), the views are lovely to look at and at night with the lights it’s even more lovely.
I think in some areas it could have been a little cleaner but i also think it comes with this type of building, in some areas it’s a bit older. Also, some of the pool/beach towels have a stain so defo check yours before you walk away.
It’s in a good location with a shuttle to the beach every hour for most of the day, so that’s cool.
I had a good time here and for the price and the welcoming from the staff, I’d come again if I want something cheap and cheerful.
Lauren Webber
Food was disappointing luke warm meals everyday and same menu each day. Staff very unfriendly, animation team had their favourites and showed no interest in others, evening entertainment was shocking, children birthday party standards. Rooms were spacious but dated and very run down, the beds was the only positive as they was very comfortable. The hot water for showers ran out very quick, early showers very much recommended.
Overall the hotel needs a lot of work to make it and very enjoyable holiday.
Death Fighter
Writing from the hotel
Getting better with new management.
Facility, food and service are excellent.
Really friendly staff that makes your day.
Enjoying everything. Heated poon for adults and kids.
Only negative thing is the cleaning but it's fixed as soon you point that to the reception. The hotel manager mr Saleh on place going around and taking care
Big thank to mr Ahmad El sharqawi the bar manager for his fantastic drinks and smile. And Mohammed Manashi at Restaurang for his lovely personality and commitment to the job and caretaking of customers.
Alot to say but would like to finish with give the hotel a chance as i did and you won't regret it.
Mohammed Irbaaz
Worst resort i have ever visited!
Absolutely awful
I would rate this 0 starts if possible if you want to enjoy your holiday never come here, nowhere near a 5 star resort I have been to 3 star hotels that are better
7 days of daily issues, first we were given a room without running water after that being fixed there was no hot water so we had to shower in cold water that was later sorted on the 2nd day, on the 3rd day the water had again stopped working and we had to complain again, we were given a new room after complaing every single day for the numerous issues in our room, the new room had finally working hot water, but then another issue had begun our room was filled with mosquitoes and we were covered in bites we requested mosquito spray and towels as ours were taken but were not replaced at this point we were sick of this and had to ring a manager who didnt seem to care much either
The service was absolutely awful any request to fix issues that they had created or that the room had took the full day and constant reminders to be looked into.
Never come here if you want to actually enjoy ur holiday.
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