becky habbishaw
Lovely hotel with amazing service! Especially from Ahmed and Ayman at the waves bar. The animation team were great and kept us busy throughout the day. Huge selection of food and drink and a beautiful beach. We would definitely visit again!
Tibor D
The hotel is very nice and beautiful, ideal for those looking to relax in a calm atmosphere. The design and cleanliness are excellent – rooms are cleaned daily, and everything looks well-maintained.
However, the entertainment is very limited and mostly focused on Russian guests. The same music plays every day, and it’s mostly Russian songs. There’s no music around the pool during the afternoon, which makes it very quiet – too quiet, sometimes. It would be great to hear a mix of music (some pop or international tracks), not just Russian or techno. Entertainment overall could use more variety and energy.
On the bright side, the hotel staff is very friendly, and the service is great. A special mention goes to Sayed, the restaurant manager – he is very kind, helpful, professional, and truly the best person we met in the hotel.
One important tip: do not take a taxi from the hotel – it’s much more expensive. It’s better to walk just outside the hotel and take a regular taxi from there. For example, you can get to the Old Town for about $4, while the hotel taxis ask for much more.
Overall, it was a nice holiday, especially for relaxing, but the entertainment needs improvement. If you’re not Russian, you might feel a bit left out. Still, the hospitality and calm environment make it worth visiting.
However, if you’re coming for the beach, this may not be the right hotel. The entry to the beach is difficult and not easily accessible, which can be disappointing if you expected a classic beach experience.
Sandra Kvederytė
Very good food and a wide variety to choose from. The staff is exceptional – very friendly, helpful, and always with a smile. The entertainment programs might be a bit weak, but the kindness and warmth of the staff make up for it. The hotel grounds are green and well-maintained, and there are activities for both adults and children.
Максим ™
Disappointed with the hotel – poor service and food
The hotel looks nice, with lots of greenery and fairly modern rooms. However, the service completely ruins the experience.
The food is terrible, always the same, and there’s almost no fruit selection. Many bartenders are rude and behave as if you owe them. The reception is unhelpful — they laugh in your face instead of solving problems.
Every second staff member tries to trick you in some way. Sadly, the attitude of the staff and the low-quality food make this hotel not worth recommending.
Vasile Țoncu
It's not a 5 star hotel.
Indeed, the sea is nice. There are sun-beds on the beach and by the pools where you can relax. Thea area is nice and beautiful.
The biggest problem is the food and cleaning at the main restaurant. It is low quality and dirty. Few times I found remaining of old food on the clean plates and . On the third day I got a stomach ache for 2 straight days. It's recommended to drink a lot of alcohol to avoid food intoxication. A big minus for the food.
Second problem was in the cleaning of the rooms. The used to forget about it. I may accept this. But to find dried pee on the mattress it's not acceptable.
I also have a feedback regarding the internet. There is a wifi there. But it's too restrictive. You can only browse web pages. They don't let you use a VPN. They even do DPI on the trafic to detect VPNs over https port 443. This is a big privacy concern.
With few exception, the stuff people were nice. They really did their best. So big like for that!
My Booking
