Volha and Viktor Tsimashenka
This summer, I stayed at your hotel for a family vacation with my brother, whom I hadn't seen in five years. The circumstances of our booking were a bit unique: while he reserved his stay through a travel agency from Belarus, I had to book my room independently via Booking.com from the United States.
Naturally, I was a little concerned about everything going smoothly, but my experience was flawless. Thank you for making my stay so comfortable and worry-free.
The hotel's infrastructure is excellent, and the new rooms are beautiful and comfortable.
A special thank you I would like to extend to your Russian-speaking manager, Ekaterina, who helped make my stay even more comfortable throughout my time there. There is a saying that a true professional always does a little more than is expected of them, and she perfectly embodies this. She helped me organize my birthday celebration at a cozy seaside restaurant, which made the day truly unforgettable.
Now that I am back home, I frequently tell all my friends and acquaintances about this trip. So, thank you once again for everything.
MsLudimee
This is a great hotel! Huge territory, with a lot of greenery, very well kept plants. You can see people working on the facility every day. Which is a great sign of professionalism and responsibility towards the services provided. We stayed in a renovated room. It was very nice! Compared to the old rooms which had a bit dated furniture, but everything was well kept. THe restaurant served various and tasty food. The buffet outside displayed more various dishes, so we preferred to have dinner there. Room service was great. We were very pleased. The beach is amazing. It is cleaned and looked after properly. Btw, the beach is sandy, long and wide, which is quite unusual for the region. The hotel is next to the pedestrian street , so we went out every night. There are lots of cafes, shops with cheap Chinese souvenirs, but if you keep walking, you will find the “Alladin” shop - a very unique place which sells authentic Egyptian hand made and handcrafted goods.
One downside is the attitude the staff displays towards children. I am not sure whether it is a particular method of security (in case children get lost they may not fear to approach a staff member) or simply a visitor-oriented attitude, but to me personally it seemed weird that every staff member wanted to complement my child, give high-fives and touch my child. It was weird at first, then it became disturbing, later on I grew alarmed of this attitude… PARENTS DO NOT LIKE WHEN STRANGERS TOUCH THEIR CHILDREN!
Mina Manoo
I am very disappointed with my experience at Hotel. The service was extremely poor, and the communication skills of the waiters were not professional at all. The staff did not handle guests properly, and there was a lack of attention and hospitality throughout the stay.
In addition, the food quality was not good and did not meet expectations. Overall, the experience was below standard, and I would not recommend this hotel based on the level of service and restaurant quality provided.
Adam Sutherland
I took my mum for some winter sun This February, the hotel is beautiful, peaceful and perfectly set beside the town and the sea.They are completely rebuild this place but it is being done well out the way of view. The guys who run the beach, Mustafa, Kotkot, are incredible, they really take extra care to make sure you are ok, that you have what you need and keep you feeling really safe. We will return as this is just such a lovely place to visit, the food is fab, bring a book and just relax.
Sibelle Chalouhy
We just got back from Jolie Ville, and honestly, we’re already thinking about our next trip.
From the moment we arrived, everything felt easy, warm, and just right. The staff didn’t just check us in, they welcomed us like old friends, walked us through the resort, and made sure we had everything we needed from day one.
The whole place is spotless. The beach is clean and peaceful, the pool is beautiful, and every corner is looked after so well. Meals were a joy, every day something different, fresh, and genuinely tasty. We looked forward to every bite.
What really stood out was the vibe. It’s the perfect mix of relaxation and fun. You’ve got nature, the beach, lush greenery, tennis courts, pools, a casino, whatever mood you're in, there’s something for it. And you always feel safe, cared for, and relaxed.
If you’re thinking about booking, do it. You won’t regret it. We came back with full hearts and beautiful memories.
