Guillermo Chiyah
Our stay at Nazaret Mansion Apartments was truly exceptional. From the warm welcome at reception to the attentive restaurant staff and the excellent housekeeping team, every member of the staff made us feel genuinely cared for.
We loved our stay not only because of the fantastic location and comfortable, well-appointed apartments, but also because of the personal, friendly service that sets Nazaret Mansion Apartments apart. The breakfast buffet offered a wide variety of fresh, delicious options, and the lunches and dinners were equally outstanding.
We would wholeheartedly recommend Nazaret Mansion Apartments to anyone visiting Lanzarote. With its excellent service, fantastic facilities, beautiful accommodation, and welcoming atmosphere, it made our trip truly special. We would be delighted to stay here again.
Rafał (Rougheee)
I strongly advise against staying here. This aparthotel has definitely seen better days. There are stairs everywhere and no ramps, making it a real struggle to navigate with luggage.
On the positive side, the food was tasty and the staff were polite, though misleading. They assured me the nightclub located right outside our bedroom window only operated on weekends, but it was active every single night until 3 AM, alongside another noisy venue nearby.
To make matters worse, there was ongoing construction work during our stay—drilling, sawing, and workers carrying buckets of cement through the pool area. Even though I didn’t capture it on video, management essentially gaslit me by flat-out denying that any work was being done. One day, they even taped off almost all the pools for painting. Guests should have been informed about these works in advance so we could plan our stay accordingly.
However, the absolute breaking point was the cockroaches in our room. After I reported it, I was told a crew would be sent, but they just sent the regular housekeeping staff—not specialized pest control. We were promised an inspection the next day, but that never happened. The cleaners who arrived didn't mention the infestation at all; they just asked if I wanted fresh towels, which I declined. It seems the staff had a significant language barrier and reported that I didn't want any cleaning service, rather than understanding I was waiting for pest control professionals. They never showed up.
The hotel claims in their response that they took immediate action regarding the insect infestation. This is simply untrue. The housekeeping staff sent to my room had no knowledge of any sanitary issues, and the only thing I was asked about was a towel change. None of the staff members made any attempt to carry out pest control or investigate the source of the problem. The hotel's suggestion that I refused to cooperate is a manipulation—declining standard housekeeping services (like changing towels) in no way exempts the property from its fundamental duty to ensure basic sanitary hygiene in a room infested with insects
By the last night, cockroaches were still scurrying around the room. To top it off, one of them actually hitched a ride home in my luggage and crawled out alive when I unpacked. This wasn’t my first visit to the Canary Islands, but it was the first time I’ve ever dealt with cockroaches in my room. It was a truly traumatic experience.
Mike Rolfe
Fantastic modern apartments with everything you could ask for (dishwasher, washing machine, Aircon, large bathroom, fully stocked kitchen, private balcony with bed). Pools were great and open longer than most locations 10am to 8pm.
User
I do not recommend this place, very unprofessional and unkempt. I wouldn't attend this place if you don't like lizards, there was one crawling in and out the vent in the apartment and when i told security i got told to be quiet because apparently i was being too loud however i was only asking for help on getting the lizard out. My money got stolen out of my apartment when the cleaners went in, there was a family that had arguments and nothing got done about it and most apartments have steep stairs with gaps in, enough space for a child to fall through.
CoachSW55
First time at the Nazaret mansions, not to be confused with the other Nazarets. Booking in was very easy, staff on reception were great and helpful all the way through the stay. Room was a duplex and was reasonably spacious. Balcony caught the sun mid morning all the way through the afternoon, but the view wasn't great, just some waste land, so best to close your eyes and soak up the sun. Several pools to choose from and none of them crowded. If you wanted a swim there was one that was heated, and very nice. Location is perfect, right in the centre and literally 1 minute walk from the square and all the bars and restaurants. So good, I've booked it again for May
