Florentina Topliceanu
Our stay at Cordial Mogan Playa was genuinely unforgettable. The hotel feels like a botanical garden mixed with a luxury resort.
The staff deserve special praise. Every single person we met was friendly, professional, and always smiling. From reception to housekeeping and restaurant staff, everyone made us feel welcome and cared for.
The whole hotel is incredibly well maintained.
The pool area is clean, peaceful, and surrounded by beautiful plants and flowers.
The food was also very enjoyable, with a good variety every day.
And finally, the cats! One of the most charming parts of the hotel. The friendly cats wandering peacefully around the gardens made the place feel even more unique and warm. They were clearly well cared for.
Cordial Mogan Playa is truly a special place, combining nature, comfort, excellent service, and a peaceful atmosphere.
Paul Brook
This is a lovely hotel and is well maintained. The rooms are pleasant but a little dated. They have plenty of space available. We stayed 10 nights on half-board plus. We would stay again but probably on bed & breakfast. The dinner option is a buffet and its very busy. You also have to choose a 5:45 or 7:45 sitting and are allocated a table for your stay. The conditions of HB+ are not very clear - you get house wine, soft drinks or beer included with the evening meal. However, we found (on the last night) that we got a discount off a nice wine from the drinks menu. The house wines were very young and not great - not recommended. However, the white and rose cava options were pleasant. Not sure whether the aircon was switched off but could not see how to activate in our room. It would have been great to have it in the gym. This may sound quite negative but I am trying to help others who stay. The 2 pools are lovely, clean and in nice garden settings. Lovely spacious foyer / reception / bar.
Nigel Stewart
A well located hotel in the resort of Puerto de Mogan. The hotel has an upmarket feel & ambience, combined with excellent service. The main reception, dinning area & foyer bar are the hub of the hotel, adjacent is the outdoor pool area and the room apartments. It is worth noting that pool facing rooms have sun on there balconies most of the day, others not. Lots of family friendly activities & events, whereas adults only parties can find some retreats available. This hotel would benefit from having an adult only dining area & separate pool but if holidaying out of school holiday season you should have no problems. Hotel is recommended & we would visit again.
Vasileios Marinos (Vasilis)
The beautiful small village of Puerto de Mogan is where this hotel is situated. We came with Jet2 for 7 days between 16th to 23rd December. Weather was between 16 to 21 so definitely need a cardigan and/or jumper. But even with the lowest temperatures, the sun is shining. The area has a lot of shops, restaurants and other activities such as hiking. It's a paradise for younger children as there are a lot of play areas in and around the hotel plus the local authority organises activities for the children, outside of the hotel (as in as soon as you step out).
About the hotel - some reviews mentioned that the rooms are a bit out of date, I disagree as it is purely down to style of decor the hotel is aiming for. So if you want a back to the 80s hacienda style of hotel, this is it and it's beautiful. We booked half board but in retrospect, a breakfast only would have been fine thanks to the plethora of restaurants in the area. Breakfast choices are fine but dinner, they fall short although not a bad thing so people can go and spend in the local community. For dinner service, you are allocated a permanent table to your room and a timeslot but you are not obliged to keep to it. I can confirm the issues with room billing as there was a charge to ours but the receptionist immediately saw that we didn't eat in on the night the charge occurred so it was swiftly rectified. I think the cause may be due to the preallocated dinner tables so when you don't show up, if they give the table to other customers, you end up getting the bill (easily rectified though). Pool areas are satisfactory but you cannot avoid the northern European towel mongrels - you know, the ones that set their alarm at 6am to go and place their towels and have downloaded an app on their phone to track the sun movements so they adjust their sunbeds accordingly. Yep, they are present! Hotel is very clean when we visited and would surely recommended for the winter months. The room was big for the 2 of us but the beds are on wheels so you can easily play dodgem with them as there are no breaks on the wheels (it's a split divan base setup). As a 6'5" person and above average weight, the bed mattress wasn't great and pillows weren't really supportive but you can ask for extra and they would happily provide them. Staff are friendly and professional.
If you decide to take a trip to Puerto Rico. The bus station is opposite the lower area part of the hotel. Ticket is €3,50 return compared to ,€15 plus you would pay on a taxi and there is one every 20 minutes. Las Palmas visit should also be on your schedule as it has lots to do - we visited the aquarium and it was a nice experience.
Overall, Puerto de Mogan is a wonderful, picturesque place and the locals call it the Venice of the Canaries (but as much as Birmingham with its' canals is the Venice of England so is Mogan). We will visit it again and possibly the same hotel around the same period.
Iryna Zabolotska
We didn't stay at the hotel, but went inside to have a look on the recommendation of a friend, and yes, next time we'd like to stay here. The interior is gorgeous and there's also the exquisite Michelin menu. The location is perfect in a quiet neighborhood not far from the sea. Must stay anyway!
