CM6898
Just back from a 5 night stay at Hotel Baltum. The room was small but clean with house keeping daily. Thank you to the house keeping team for an excellent service. Music from the local bars could be heard in the room even with the windows shut, but managed to sleep ok. Lovely breakfast in Ricco restaurant adjourned to the hotel. They also offer 30% off food for hotel guests. Ate here twice. Booking a table in advance is advisable due to it's popularity.
The rooftop bar was a really nice place to relax. The bar staff were excellent, super friendly and provided a great service.
A more welcoming approach from the hotel reception staff would make guests feel more comfortable.
After reading the reviews before arriving I was a little bit worried but our overall stay was enjoyable. Would definitely stay at this hotel again.
Charlie B
I was originally planning to leave Albufeira, but after speaking with Denilson, Carolina, Thyainara, and Sukhleen, I decided to stay for two extra nights. They took the time to recommend some fantastic places to visit, eat, and explore, and their suggestions completely changed my experience.
Every one of them was genuinely friendly, welcoming, and professional. They made me feel valued as a guest and went above and beyond to ensure I had the best possible stay. Their local knowledge and willingness to help made all the difference.
The rooms at Hotel Baltum are clean, comfortable, and have everything you need, but it's the amazing reception team that really makes this hotel special. A huge thank you to Denilson, Carolina, Thyainara, and Sukhleen for your outstanding hospitality. I wouldn't have experienced the best of Albufeira without you
Meghan Pichanick
Hotel Baltum — A Serious Safety Failure
Beautiful hotel, incredible location, and unfortunately, a very serious safety issue that completely changed our experience.
Our family had two rooms next to each other at Hotel Baltum in Albufeira. Our 16- and 18-year-old daughters were staying in the adjoining room, and we made sure to use the extra lock on their door because we believed they were safe and secure.
At approximately 3:45 a.m., a group of young British men entered our daughters’ room.
Thankfully, once they realized there were people inside, they immediately apologized and told us that the front desk had given them room keys to that room. We were extremely shaken and concerned about what could have happened, particularly because our daughters were alone in the room.
We spoke with the front desk the following morning, and they apologized. We also tried to speak directly with the manager, but the manager was unable to come out and speak with us.
What made the situation even more disappointing was the response from the hotel’s reservation representative, who came out and offered us two free drinks as compensation.
Two free drinks.
How is that an acceptable response to a major hotel security failure involving two teenage girls?
The hotel itself is gorgeous and the location is fantastic, but none of that matters if guests cannot trust that their room is secure. Giving another group of guests keys that allow them to enter an occupied room is an extremely serious safety concern.
We expected accountability, a meaningful explanation of how this happened, and reassurance about what the hotel would do to ensure it could never happen again. Instead, we were offered two drinks.
We are sharing this because other families—especially those travelling with teenagers—deserve to know about our experience.
Beautiful hotel. Incredible location. But after this experience, we cannot recommend Hotel Baltum because we simply cannot overlook such a serious safety issue.
Alice Harman
stayed at this hotel about 2 weeks ago. the location is absolutely perfect. it’s right in the heart of everything and about a 2min walk to the beach! - obviously, you will hear some noise but that’s what you get when you book a hotel in a central location, but it wasn’t irritatingly loud. the beds were comfortable, the rooms were clean! a male member of staff who checked me in was very polite and helpful. the roof bar was really nice! a full complete bar with a modern vibe, & a jacuzzi! if i were to find myself in albufeira again, i’d most definitely stay here!
Laura Taylor
Stayed here for a hen do last year and loved it so much so came back on a girls holiday this year! It’s a perfect location if you enjoy the night life and so easy to get to both towns from. Staff are so so helpful, the roof top is gorgeous to sit up at and the views of the beach are amazing from there, they also do amazing cocktails, the Italian outside the hotel that’s part of the hotel is lovely too!
It is very noisy in the rooms from the nightlife as shared by some people but that’s totally to be expected with the location of the hotel!. It’s definitely my go to hotel for albufeira. Love it there. Amazing value for money for the price of the stay!!
