Alexis Stevens
A wonderful place to have a relaxing week. Our holiday was made very special by wonderful staff, who were helpful, friendly and welcoming, particularly Jose, Iilda and Russan. Maintenance staff, cleaners and reception also lovely. Sunbeds weren’t reserved so no panic to make sure you get a spot. Rooms big and clean. 5 min taxi ride to the town and beach. Taxi drivers also great. The people here really made our holiday. This is a very affordable resort so you get what you pay for, bit of maintenance required around the pool, no WiFi in the rooms and it could do with a bit of an update. I went with mother and daughter and we all enjoyed our stay, I would go back.
jijo abraham oommechen
Our stay at Colina Village was very disappointing. The air conditioning was not working, and we complained at reception around five times. Every day we were told a technician would come the next day, but it never happened. One day they said the technician had been, but he did not have the parts. We had specifically asked about the air conditioning, but the issue was still not resolved. In the end, we had to sleep in our friends’ room because our room was too uncomfortable.When we asked at the service desk, the response was very poor, and we were told we should have enquired before coming. That is not acceptable customer service.
There was also no proper room service for four days. We received fresh towels and toilet paper on the first day, but after that nothing was provided.
The room itself felt damp, mouldy, and had an unpleasant smell. Overall, it was not a place where we could relax or enjoy our holiday.
The only reason I am giving two stars is because of two positive experiences: the lady and gentleman in the breakfast area were wonderful, and the breakfast selection was not too bad. Also, the girl who did the exercise session in the pool was very good.
Apart from those positives, I would strongly recommend booking somewhere else if you want a relaxing holiday rather than a stressful and uncomfortable experience.
graham green
Generally a good experience. Some very light renovation going on but not intrusive at all. Lively big outdoor pool. Good restaurant. Rooms of good size and have all you need. A nice place that’s positioned within walking distance of Carvoeiro and local Intermarché. Uber works well for supermarket run and €8 so can’t complain.
Great breakfast at €9 on site. Could do with some modernising in places but a nice clean place for all to enjoy.
Oh and free drop off / pick up if you haven’t the kegs to walk into resort.
jason birt
spent a nice week here last week. only down side was that the aircon in the living room was down. recently re furnished and decorated so looked clean. decent size open air swimming pool. great after a hot day in the sun. for a budget complex it was decent.
Ronan Ryan
Avoid at all costs.
If you don’t like functioning air conditioning units or expect cleanliness or even like the smell of drains in your sweltering room then this is the place for you.
Reported 2/3 A/C units not working, was told they would be fixed in the morning.
When I asked when could I expect the technician (later in the afternoon) I was told it would be Thursday or Friday at the earliest.
The travel agent sent in our complaint, they replied with falsehoods and BS.
Not expecting the ‘Four Seasons’ in a 3 starred place but is a temperature controlled and clean room too much to expect?
Run while you can.
