Caitlin Jessup
The experience and Jorge the butler was great! Food was hit or miss depending on the restaurant. Bartenders were great, the drinks were always good. Pool staff were very attentive and friendly. Would definitely come back for the atmosphere. Pools were clean and very nice, alway chairs for us to sit at. Not much beach as the seaweed came up and took over the beach the second day we were here so we were not able to swim in the ocean. All in all a great place for a vacation and can’t thank Jorge or the staff enough!
Dean Walter
Friends invited is to partake in their membership and we had a great time. The room was spacious with a very comfortable bed, spectacular view from the roomy balcony which featured a jet tub.
The layout is great with the pools and beach just a few steps from the room. Four different pool areas provides family pools, a party pool, or a more laid back adult pool. We had a blast doing water aerobics with Yael, Rafael and Manuel (not sure I got all the names right)!
The restaurants are easy to get to and we had excellent meals. My wife especially loved the buffet with a huge daily selection. Prestige restaurant and the poolside bistro provided us with excellent service and very good food. We also had a spectacular meal at the Blue Moon, again with excellent service.
Jorge was our butler and he is a gem. He facilitated a room change, kept on top of our reservations and made sure we had everything we needed. One of our friends was very sick the first night (not from anything at the resort). Jorge immediately arranged for medical attention and stayed well after his work day to ensure that she was taken care of. The other staff were extremely pleasant and attentive, especially Ricardo and a new taller gent at the pool, Angel and the servers at the Prestige lounge.
All in all a great time.
Emily Helterhoff
This place was so much fun! The staff really makes the experience what it is though. Our butler, Sebastian, and his helper, Claudia, were great and made sure we had everything we needed! Elizabeth was truly the life of the events at the Privilege pool and for the evening events. She was so sweet! Ricardo and Freddy at the Priviledge Pool Bar were friendly and made sure we always had drinks! And Sergio from the night time pool bar was a great bartender as well. I didn’t catch his name DJ that was out at the pool bar every evening was also great. All of the staff here was attentive, friendly, and made our trip one to remember!
Gabriella Madeleine
My stay at Ocean Coral & Turquesa was absolutely unforgettable. We stayed for 10 days, and every single day was filled with amazing service, great food, and the best energy — but what truly made our trip special were the incredible staff members.
Juan quickly became our favorite bartender. From day one, he made us feel completely at home. It wasn’t just that his drinks were perfect every time — it was his personality. Even if we were just walking past and not stopping for anything, he would always smile and say hi. That small gesture meant so much and made the resort feel personal and welcoming. Juan has such genuine, positive energy, and you can tell he truly cares about the guests’ experience. He honestly felt like a friend by the end of our stay.
Antonio at the pool bar was equally amazing. He consistently went above and beyond, bringing drinks directly to us and making sure we were always taken care of. His hospitality was top-tier — so inviting, friendly, and full of life. He kept the pool vibes fun and exciting, surprising us with creative drinks and always maintaining the best energy. He truly elevated our pool days and made them unforgettable.
We also have to mention the Mexican restaurant — it was our absolute favorite! We didn’t catch the staff’s names, but every single person working there was incredible. The service was warm and attentive, and the food was so delicious that we genuinely could have eaten there every single night of our 10-day stay. It was hands-down our favorite dining experience at the resort.
Overall, the staff at Ocean Coral & Turquesa made this trip so special. The hospitality, kindness, and energy we experienced are the reason we would return in a heartbeat. Thank you to Juan, Antonio, and the amazing restaurant team for making our vacation one we’ll never forget! 💛🍹
Dylan Pines
Antonio at the pool area
Gustavo and Eduardo too at main bar Alejandro
And Henry have all been excellent.
Particularly Antonio has checked in on us often and made sure our drinks were full and delicious. He’s been extremely attentive and has suggested delicious drinks when we haven’t been able to make up our minds. Truly TOP TIER SERVICE!
It’s been super worth it to upgrade to “privilege” they’ve really rolled out the red carpet. Carlos our butler has checked in on us in person several times each day and made reservations and activities hassle-less and easy.
Overall our stay has been relaxing and fun facilitated by the incredible staff at the resort.
