Wilf Motorsport UK
Me and my partner came here for our holiday.
We knew this was a 3 star hotel so had a rough idea of what to expect.
Let’s start with the positives.
The staff at this hotel are very welcoming and easy to communicate with considering we do not speak Spanish.
The location of the hotel is good, with the local town, shops and beach near by. There are also many attractions like the castle and boat trips.
The pool area was decent, many sun beds available.
The evening entertainment was good, plenty of games and good music.
Our balcony view was also good which was a bonus.
Food was average, no real complaints. Our only complaint is the all inclusive drinks in the bar are very hit or miss.
The bad points, that unfortunately have left us with a sour taste about this holiday.
1. 1 out of 2 plug sockets worked. The one that did work looks very dodgy!
2. Walls thinner than cigarette paper! For the first couple of nights we could hear our neighbours television all night, as well as talking and loud noise coming from the corridors at 3am. The other downside of the thin walls is that if you do not fancy staying in the bar for the evening entertainment, you can hear this loud and clear from your room with the balcony door closed!
3. Stains on the bedding!
4. Cabinet below the television looks as if it is about to rip out the wall. Also very awkwardly positioned.
5. I run and bath for my partner, only for the bath to fill with flakes of white paint!
6. The door lock barely worked, I later noticed that there was a plastic strip stopping the lock from properly engaging!
7. AC barely worked, it was like being on a sauna at night the amount you are sweating, even though it’s only 11 degrees outside!
8. Last couple of days our room smelt of vinegar, almost as if they used it to clean the floor!
Overall we still enjoyed our holiday.
I would say that you’d expect more from a 3 star hotel than what this place currently can offer.
Maybe if they renovated the hotel we would return in the future due to location and local views.
I will add that LLoret De Mar is a great place to visit for anyone who hasn’t been.
Monica capanu
I had an excellent experience during my stay at this hotel. The property is well-maintained, clean, and provides a comfortable environment for both business and leisure travelers.
The highlight of my visit was the outstanding service at the front desk. The receptionist ( Violeta) was professional, courteous, and exceptionally helpful throughout my stay. Check-in was handled efficiently, and they took the time to provide clear information about the hotel amenities and local recommendations. Their attention to detail and commitment to guest satisfaction truly enhanced my overall experience.
The room was spacious, spotless, and well-equipped, offering everything I needed for a comfortable stay. Housekeeping maintained high standards, and the hotel facilities were reliable and convenient.
Overall, I highly recommend this hotel for its excellent service, welcoming atmosphere, and dedication to guest comfort.
Annabelle Bennett
This hotel is amazing, the pictures on the website match the hotel perfect. The pool is massive rooms are huge! The shower is lovely the temperature was just right never went cold! The all inclusive bar had so many options open till very late. Entertainment was very good and the dj had great music taste. Everyone in the hotel very friendly felt safe 24/7! Would definitely recommend
Brooklyn Cotton
This place is a disaster! From the moment we arrived staff were very rude and were not well mannered. We walked into the room which wasn’t fit for an animal to live in. Stains all over the bedding including blood and brown marks. Then we find bugs on the bed. The bathroom was mouldy with bacteria growing. The only nice place was the balcony which was still filthy. We arrived late so after discovering bugs we went down to the receptionist who advised us to go away and come back tomorrow - all we asked was for him to hand us new bedding. Their was multiple people at the reception complaining on arrival for different things, one women said she had no power to the room and was told the same to come back tomorrow. He told me to call the holiday company to complain so I did but he wouldn’t answer the phone to them so I handed my phone over while they were on the phone he told me to go away. So we waited until the morning, we slept on top of the bedding and we were bit. The next day the receptionist asked us to wait 4 hours for a new room so we did. The cleaners were waiting and the new room wasn’t the best but it was clean and even the cleaner was disgusted with the photos of the first room. While we were on holiday a man fell and banged his head we asked for an ambulance as he was on the floor in the recovery position the receptionist laughed and started to take photos of him while he was on the floor. Absolutely disgusting this was also the same men who were rude when we arrived. Everyone who was at the hotel while we were their said the same. The food wasn’t the best but it was standard I suppose again they were rude but at that point we didn’t expect any different. I would look at alternatives. Wouldn’t bother going to reception with any issues, because they won’t help. The sun beds were all mouldy and collapsed. If you are going I would suggest taking a hazmat suit because you will need it.
Grace Loan Buyang
Seriously Loved This Place! From the moment we walked in, the staff were-just so genuinely friendly, not in that fake ‘customer service’ way, you know? Our room was spotless – like, sparkling clean – and the bed felt like sleeping on a cloud. Plus, the view was awesome! Breakfast was a huge spread with tons of yummy stuff. Location-wise, it was perfect for exploring everything. Already itching to go back. By the way we stay here 14 days!
My Booking
