Kimberley Sharp
Firstly I had my doubts about this hotel with what I was reading online, but this hotel is CLEAN. My room was immaculate the whole site in fact was clean, it smelt clean, the pool was clean. The staff - friendly. Lovely to talk to. Couldn’t do more for you. The views - luxury - very beautiful, the rooms are very Spanish but what do you expect your coming to Gran Canaria it’s part of the experience. The food - it’s not all that. You get what you get it’s like all inclusive you know what your expecting, theres an onsite shop you can get everything you need a washing madhing for 5 euros a wash, and a Spa. Theres a lovely Cat thats here, now what I think it really lovely is that the hotel actually waters and feeds it, there’s a water bowl by the door and they put biscuits out for her ( I think it’s a her) she’s definitely a stay! But she looks well fed! Shes been in every night! But there’s a reason she keeps coming back! Glad there not shooing her out! Love this for the hotel! Shows some good in the world ❤️❤️❤️ on a side note there’s a massive hill to get to the shops about ten mins away, and some restaurants, the restaurants there are good, everywhere is about 12 euros in a taxi and a spar down the road. 10/10 from me. Named the stray Maxine as I have a ginge at home called max and she reminded me of him x
Lee Brassil
It's very hard to fault this hotel for the price you pay. Our room was spacious, clean and well decorated. It was like walking into a showroom.
The food is OK, something for everyone, every day. Always hot, with a nice cold buffet selection too. Dinner was varied, but breakfast a little repetitive.
The pool was great, a few tiles missing, but nothing I'm sure they won't fix over the winter. The grounds were Immaculate and was nice seeing the gardeners take care over their work on a daily basis.
The DJ/lifeguard needs a few lessons in decorum and grace. His music choices were not age appropriate and far too loud. He was clearly on a power trip.
A nice little shop on site, and also gym, sauna and the usual facilities you'd expect.
Entertainment was generally OK- 2 days off and one day nothing happened for the children despite being advertised. Karaoke was fun to watch, and Babylon band were very good.
I'm giving 5 stars because of the price you pay for what you get.
luis Lutcha
Nice hotel with great view, specifically from the reception desk.
Polite staff always greeting the customers, specially in the restaurant.
The hotel need a face-lift, with some concerns related to maintenance and thirty party services (lift,decorators, etc).
Some minor issues in the last 2 days of our staying, but promptly addressed with maximum professionalism.
Located in a quiet and isolated place it's very good for people searching to relax.
Overall a nice experience.
Stuart Southall
A really lovely resort. Good food and drink for more than reasonable prices. More than decent amounts of sunbeds around so there's no clamouring for beds. Would definitely return and return. Only minor negative is the gate leading to the promenade is locked & apparently no-one has the key (but the resort is walking minutes away from the piazza so it's seriously minor).
Sam Scholfield
Utterly awful. The rooms are nasty, the bathroom is grim with most things damaged or broken, the decor is from the 80s, the fridge is noisy, you can hear people stomping above you, the air con is inbuilt into the ceiling and probably never been cleaned, we had to turn it off as it was affecting my sons asthma so badly.
The pool is absolutely freezing and I wouldn't let my boy in it, definitely not heated.
The food is dismal, €18 per adult and you pay as you sit down which is super untrustworthy. We've had to find somewhere else and cancel due to it being so bad.
Avoid this place. As someone else said, the best view is in reception, the 2nd best view is in the rear view mirror.