M Aarts
The hotel is beautiful, spacious and has many pools and nice places to relax. Branded drinks are included, and housekeeping was very good.
However, we did not feel it was worth five stars. The Royal Level restaurant no longer exists; there is now only a separate area inside the regular restaurant with no sea view, while regular guests have a better view now. This is still shown differently on the website, app and maps, which feels misleading. It was also not mentioned during check-in.
Our shower had very poor water pressure and the handheld shower leaked badly. We reported it, but nothing was fixed. Maintenance in general could also be better: several toilet locks did not work and there were damaged wooden floorboards with holes.
You need to reserve sunbeds in the morning, and staff do not seem to enforce the rules. We saw people reserving multiple beds in both the sun and shade. Royal Level poolside service was nice, but staff did not come around regularly everyday, the ordering app did not work and this was not explained anywhere. The Royal Level reception was also closed during our whole vacation without clear information.
The evening entertainment was disappointing compared with other resorts, and we missed more atmosphere or pool parties during the day. Music at the Royal Level pool (DJ) was so quiet you could barely hear it.
We still had a nice holiday, but considering the price and five-star rating, we would not return.
coran pattison
We have had an amazing stay at Barceló Tenerife Royal Level. From the moment we arrived, the service was outstanding, with all staff being friendly, welcoming and always willing to help. The Royal Level experience made our holiday feel extra special, with exclusive areas that were peaceful, relaxing and never overcrowded.
The rooms were spacious, modern and impeccably clean, with housekeeping maintaining a very high standard throughout our stay. The food was excellent, offering plenty of variety at every meal, and the à la carte menus were a real highlight, providing delicious, high-quality dishes and a fantastic dining experience.
One of our favourite aspects of the Royal Level was the pool area. The Bali beds and thick, comfortable sun lounger mattresses made relaxing by the pool an absolute dream and added an extra touch of luxury to our stay.
The hotel itself is beautiful, with stunning grounds, fantastic pools and a lovely atmosphere throughout. We couldn’t fault our experience and would highly recommend the Royal Level to anyone looking for a luxurious and relaxing holiday in Tenerife. We will definitely be returning!
Mark H
Second Visit to the hotel, overall a good pleasant stay.
The RL reception team was able To accommodate a room change for us which was very helpful.
Breakfast team are great, even when they run out of the amazing cookies they still managed to find us some and hand deliver to us around the pool.
RL pool is a lovely touch and worth the extra money. The bar staff and waiters the past week have been superb and gave us their full attention, never left without some sort of hydration ..... More than often a daiquiri or mojito !
The Weather has been hit and miss but they put on a candle making session which myself and my partner very much enjoyed !
Overall a great experience and once again we will look to come back next year.
See you again soon !
Robbie McMullen
Lovely place, excellent food. Superb service provided by Loredana at Breeze bar, who was both attentive, warm, fast and very friendly. Would highly recommend the poke Bowl and kids said the burger was one of their best ever and the hotdog was their best ever. We loved it so much, we went back again and very likely will be back again before we go home. For the quality of the food, I would class this as good value.
Angie Parkinson
Here’s the updated version with those special restaurant mentions woven in naturally:
This is now our 29th visit to Barceló Tenerife, and that alone says everything about how special this hotel is to us. Over the years it has become far more than just a holiday destination — it feels like a second home for our family.
My husband and I first started coming here years ago, and now I have the joy of bringing my daughter too, creating new memories together in a place we truly love. There is something so unique about this hotel that allows us to completely switch off from everyday life and fully relax, with our only real concern being what to enjoy for breakfast or dinner each day!
The atmosphere is peaceful, beautiful, and incredibly safe, which makes it the perfect place to unwind. The Royal Level experience is exceptional, especially the pool and bar area, where everything feels calm, luxurious, and perfectly designed for relaxation.
The food is another huge reason we continue to return year after year. Every restaurant is fantastic, and we have had delicious meals throughout the hotel — from the wonderful Italian food at La Dolce Vita to the lovely dining experience in the Royal Level restaurant.
Arrozante deserves a very special mention though. The specialty rice dishes are outstanding, and the Adrien Bosch Michelin-star menu currently offered on Saturdays was one of the most incredible dining experiences we have ever had. Every course was beautifully presented, creative, and absolutely delicious — a truly unforgettable evening.
What makes Barceló Tenerife so remarkable is the consistency. After 29 visits, the standards, service, warmth, and attention to detail remain exceptional. It is rare to find a place that continues to feel this special after so many years, but Barceló Tenerife always does.
Thank you to the entire team for giving our family so many wonderful memories over the years. We already cannot wait for visit number 30.
