coran pattison
We have had an amazing stay at Barceló Tenerife Royal Level. From the moment we arrived, the service was outstanding, with all staff being friendly, welcoming and always willing to help. The Royal Level experience made our holiday feel extra special, with exclusive areas that were peaceful, relaxing and never overcrowded.
The rooms were spacious, modern and impeccably clean, with housekeeping maintaining a very high standard throughout our stay. The food was excellent, offering plenty of variety at every meal, and the à la carte menus were a real highlight, providing delicious, high-quality dishes and a fantastic dining experience.
One of our favourite aspects of the Royal Level was the pool area. The Bali beds and thick, comfortable sun lounger mattresses made relaxing by the pool an absolute dream and added an extra touch of luxury to our stay.
The hotel itself is beautiful, with stunning grounds, fantastic pools and a lovely atmosphere throughout. We couldn’t fault our experience and would highly recommend the Royal Level to anyone looking for a luxurious and relaxing holiday in Tenerife. We will definitely be returning!
Mark H
Second Visit to the hotel, overall a good pleasant stay.
The RL reception team was able To accommodate a room change for us which was very helpful.
Breakfast team are great, even when they run out of the amazing cookies they still managed to find us some and hand deliver to us around the pool.
RL pool is a lovely touch and worth the extra money. The bar staff and waiters the past week have been superb and gave us their full attention, never left without some sort of hydration ..... More than often a daiquiri or mojito !
The Weather has been hit and miss but they put on a candle making session which myself and my partner very much enjoyed !
Overall a great experience and once again we will look to come back next year.
See you again soon !
Angie Parkinson
Here’s the updated version with those special restaurant mentions woven in naturally:
This is now our 29th visit to Barceló Tenerife, and that alone says everything about how special this hotel is to us. Over the years it has become far more than just a holiday destination — it feels like a second home for our family.
My husband and I first started coming here years ago, and now I have the joy of bringing my daughter too, creating new memories together in a place we truly love. There is something so unique about this hotel that allows us to completely switch off from everyday life and fully relax, with our only real concern being what to enjoy for breakfast or dinner each day!
The atmosphere is peaceful, beautiful, and incredibly safe, which makes it the perfect place to unwind. The Royal Level experience is exceptional, especially the pool and bar area, where everything feels calm, luxurious, and perfectly designed for relaxation.
The food is another huge reason we continue to return year after year. Every restaurant is fantastic, and we have had delicious meals throughout the hotel — from the wonderful Italian food at La Dolce Vita to the lovely dining experience in the Royal Level restaurant.
Arrozante deserves a very special mention though. The specialty rice dishes are outstanding, and the Adrien Bosch Michelin-star menu currently offered on Saturdays was one of the most incredible dining experiences we have ever had. Every course was beautifully presented, creative, and absolutely delicious — a truly unforgettable evening.
What makes Barceló Tenerife so remarkable is the consistency. After 29 visits, the standards, service, warmth, and attention to detail remain exceptional. It is rare to find a place that continues to feel this special after so many years, but Barceló Tenerife always does.
Thank you to the entire team for giving our family so many wonderful memories over the years. We already cannot wait for visit number 30.
Rossi
I don’t give 5 stars as the overall experience is very important to me from the moment of arrival, and unfortunately, this stay did not meet my expectations. I had booked the Royal Level experience, but upon arrival, there was no staff available to assist VIP guests at the dedicated desk. I ended up checking in at the regular desk like all other guests. This was one of the main reasons I chose this experience, but it was clearly not provided. Not even a glass of water was offered, and I had to handle all my luggage myself.
I stayed in a master suite, and for a 5-star hotel, the room maintenance could be improved. The taps required descaling, as black particles came from the bath faucet every time I tried to run it. Also big amount of small flies/insects inside bedrooms and seems there is a commun issue with the bedrooms.
This was reported to reception and housekeeping. While they cleaned it, the issue persisted, suggesting proper descaling had not been done.
The food in royal level restaurante was delicious, and every member of staff were marvelous.
The pool by the royal level is not that warm, there is a construction next to the hotel and when is windy all the dust flies to the royal level area.
Housekeeping team maintained the bedroom cleaned every day.
However, bedroom towels, robes, and pool towels need replacing, as many looked aged, ripped, or stained.
Very Closer to the airport.
Carron Wallis
We are currently staying at the beautiful Barceló Tenerife and I honestly cannot praise the staff enough. From the moment we arrived, we have been made to feel genuinely welcomed and cared for.
A very special thank you to Victoria, the Head of Guest Relations, who has gone above and beyond to make our stay unforgettable. Her kindness, professionalism, and attention to detail have been exceptional throughout and made such a difference to our experience.
We would also love to specially mention Kenny, the Royal Level barman, who has been fantastic — always friendly, welcoming, and making every visit feel special. Thank you as well to Jhon, who has been incredibly attentive throughout our stay, regularly checking on us around the pool and bringing drinks and snacks with such warmth and care.
A huge thank you also to Jonathan in the Royal Level restaurant, who has looked after us so wonderfully during our meals and always made us feel so welcome. And finally, thank you to Diago, the Barceló Tenerife manager, whose team clearly reflects excellent leadership and genuine care for guests.
The restaurants have been absolutely wonderful, the atmosphere throughout the hotel is lovely, and every member of staff we’ve encountered has been warm, attentive, and eager to help.
The level of hospitality here feels truly personal and sincere, and it’s made for such a relaxing and memorable stay for both my mum and I.
Thank you for making our trip so special — we would absolutely recommend this hotel to anyone looking for a luxurious and genuinely caring experience.
