Vins B
Exceptional experience here at Bahia del Duque, great value for money, cannot recommend it enough. One of my favourite leading hotels properties!
I found here peace and relax from the moment I stepped in, also spent hours walking around exploring every corner, every bridge, every staricase...each of them unique. Someone said this place has a soul, and I could feel it.
Room was comfortable and spacious, with a lovely terrace! I loved the molton brown products in the bathroom.
Excellent wifi connection in all the areas.
From the pool area you can go directly onto the beach (public), which is a great plus.
The Spa worths the extra charge if you're looking for some more privacy and rigenarate your body.
And you can withness breathtaking sunsets from here!
Thank you to the whole team for a memorable experience ❤️
Enzo
Jane Lewis
Amazing hotel! Can see why its part of Best hotels in the world! Went for some R&R in January and it certainly delivered! Had read a few reviews about rude staff, but couldn't be further from the truth, everyone wanted to help. Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Will definately be back!
Rhianna Askin
We went for a massage and the spa circuit, so I cannot say what the rooms were like.
The receptionist, gate way gentleman, and masseuses were all very friendly and kind.
The massage (a relaxing massage) was wonderful, it was my first massage and I will definitely get more.
The spa was amazing too. The pool is saltwater and the jets are lovely. Had a spin in the sauna and hammam, not for me, but I had never tried them before, so worth the experience.
Travelling Doc
Our stay at Gran Hotel Bahía del Duque in Costa Adeje ended on a very disappointing note due to unclear spa charges and incorrect information from the concierge regarding the Virtuoso dining credit.
Main issues affecting our rating:
1. No hotel-owned beach loungers – The beach in front of the hotel is public, and sun loungers must be hired separately at €20, which was a major disappointment for a hotel of this calibre.
2. Spa charges not disclosed – We were charged €35 per person for spa use without being informed beforehand, despite using it on two days.
3. Virtuoso credit not honoured – We were told by concierge that our meal at Kensei would be covered by our Virtuoso credit, but this was later refused at checkout.
My top tip: check your bill carefully for surprises. We had spa charges added without warning and a dining credit that was meant to be included but wasn’t.
Location & Arrival
The hotel is located along a busy dual carriageway with constant foot traffic and music along the promenade, which detracts from the sense of exclusivity.
The main entrance is grand with a high ceiling and old-world charm. Check-in was smooth, but no upgrade was offered despite our Virtuoso booking. Parking is a short walk past the concierge and fountain area.
Room (339 – Garden View)
The room was a good size, but the interior design felt poorly thought out and mismatched. There was a confusing mix of terracotta floors, white and green tiles, dark wood cupboards, beach-style side tables, grey headboard, brown and grey furniture, and green accents that didn’t come together cohesively. Lamps didn’t match, and furniture appeared to be from different eras (cherry, walnut, birch), making the room feel dated and inconsistent.
The view was disappointing. Privacy was limited due to surrounding terraces and rooms looking down.
Nice touches included fresh flowers and a bottle of Freixenet. Bathroom was spacious with a bathtub, separate shower and toilet, and Molton Brown toiletries.
Noise was an issue: neighbours in room 338 checking out at 5:30am were loud, and upstairs guests with a child running around early in the morning disturbed our sleep.
Pools & Grounds
The sun beds are comfortable, and the gardens are pleasant, but the biggest issue remains the lack of a private beach lounge area, which is very surprising for a luxury beachfront resort.
Spa
The spa was disappointing for several reasons:
• Opening hours are limited (10am–6pm), making it unusable as a relaxing pre-dinner option.
• The spa area is mostly outdoors, making it uncomfortable in cooler or rainy weather.
• The hydrotherapy pool is large and well-equipped, but we noticed leaves in the water that were not cleaned for days.
• The hammam was decent, but the dry sauna was small and had an unpleasant smell.
Most frustrating was the €35 per person charge, which was not disclosed at the time of user the second time we visited.
Breakfast
Breakfast was good on the first day but very disappointing on the second due to tile works that closed the terrace entrance, causing congestion and long queues.
Issues included:
• Long waits for seating and at the egg station
• Lack of glasses for cava and juice
• Fruit not being replenished promptly
• Pastries tasting mass-produced
• Overcooked bacon, average sausages, and underwhelming scrambled eggs
• Juice machines breaking down frequently
Checkout – the biggest disappointment
Checkout was chaotic and frustrating. We were charged:
• €35 per person for spa access (without prior disclosure)
• A Kensei restaurant bill that we were explicitly told would be covered by our Virtuoso credit — which the hotel later refused to honour.
This left a very poor final impression after what was otherwise a mixed but not terrible stay.
Carson Garrett
Stayed at both the Ritz Carlton Abama and Bahia del Duque, and Bahia del Duque was the far superior experience. There wasn’t anything necessarily bad about the Ritz, but it felt more cooperate and suffered from the conglomerate goop that focuses more on profits than the customer experience. Bahia del Duque was the opposite; extremely kind and welcoming staff and the utmost attention to detail. Would definitely return in the future. Also wanted to say that Raquel (manager) was super nice and handled a situation we experienced with the best of care.