sam ghaddar
Overall, the stay was good, but there are several points worth mentioning. The rooms are spacious and suitable for families, and the service was generally good. However, booking a sea view room is not really worth it , the sea is far, and you can only see it if you stand up on the balcony.
The buffet restaurant is the best dining option, with fresh food and good variety. Other restaurants were disappointing: the beach club had hygiene issues (birds around the food, oil everywhere), and the à la carte restaurants (Italian and Buddha Bar) were below expectations ! average quality, tough meat, and very basic sushi.
The resort has great sports facilities: paddle and tennis courts are a big plus. However, the tennis court needs maintenance, and the volleyball court is poorly lit at night, making it difficult to play after sunset.
Pools are heated in December, which is perfect for kids. The kids’ club is also a big advantage, open from 10 AM to 5 PM, giving parents some time to relax or explore.
Entertainment overall is limited, and the resort can feel a bit quiet compared to larger resorts with more shows and activities.
Summary:
Good facilities, friendly staff, and a family-friendly setup, but food quality, entertainment, and some maintenance aspects need improvement. Overall, a decent stay with room for enhancement
naveed shaikh
All the staff at the hotel are excellent. Clean and well kept facilities. Spacious rooms. The food is excellent quality. The heated pools can be warmer.
The negative point is lack of good evening entertainment. Needs better quality varied shows (eg magic show, fire show, snake show, acrobatics etc etc) . All that we saw were poorly attired men and women doing bad dancing on most evenings (including on the 24th dec tent - a big disappointment).
Overall it was a nice stay. Just work on your evening entertainment and it will be perfect.
Medhat Khalil
Absolutely fantastic stay at Laguna Vista. Service is impeccable and extremely professional from all staff members. Mr Nabil looked after us really well and was very accommodating. Made our Wedding Anniversary stay amazing. Food was delicious, plenty of choice and always spaces to sit down.
Room was very clean, bed is comfortable, overall the whole hotel is well looked after, clean and modern. Plenty of activities for the whole family. We will come back again.
nilofer khan
The resort is Huge with amazing activities, staff is good. They have many restaurants and bars where fresh meals are prepared. Rooms frankly speaking i didnt quite like that much is very spacious but there no feeling like a Five star resort room. It is minimalist. We checked in late evening the room was allotted to us at first i didnt think the bed sheets were changed but we were so tired didnt have the stamina to change room again. We slept. Next day i went to the reception and requested for room change. He asked me to come by 12 i went by 12pm he let me see another room which was on 2nd floor i went back and asked that room wasn’t feasible so had to check another option. He asked me to come at 1again. Frankly i couldn’t go again during day time. Went to my room and asked for room cleaning. The guy was a bit moody to come n clean as he had already checked while my kids were alone at room n they had told him we wont need cleaning. A bit of stuff happened which i complained at the reception coz i didn’t like the attitude and tone which the cleaner spoke to me. Long cut short resort is good facilities are good. So kids had a lot of fun.
Scarlet Hart
⭐️⭐️⭐️⭐️⭐️
I had the most amazing holiday here, and I’m genuinely so grateful that we chose this resort. From the moment we arrived, everything felt special. The resort itself is huge with so much to do — every corner felt like somewhere new to explore. Our room was beautiful, spotless, and so comfortable, and the food throughout our stay was delicious with so much variety.
But what truly made this holiday unforgettable was the service. I have never experienced anything like it. Every single member of staff went above and beyond for us — always smiling, always checking if we were okay, and making us feel so looked after every single day. It wasn’t just good service; it was genuine care.
There were so many people who made our stay special that I honestly couldn’t name them all, but please know that every little thing you did meant so much to us. Thank you for making our holiday one we will never forget. We will definitely be returning.