Adrian Burch
I visited the Sheraton FuerteVentura because 10 years ago I visited the Sheraton in La Caleta (Tenerife) - the experience I had at the Tenerife venue was excellent )the Tenerife Sheraton is now owned and run by Tivoli fyi. The good bits are, lovely pool area with beachfront access, large buffet style breakfasts and dinners ( see further comments on food*) the coffee is ‘real’ (no powdered versions) bedrooms are spacious with lovely shower, bath, separate wc and his and hers wash basins. Staff are on the whole friendly and helpful and 90 % of them speak very good English. Not so good parts are, the interior could use a makeover and seems dated in some areas )see plaster falling off the wall outside our room door. The Spa is lovely however at €25 per person I expect all facilities to be available but they weren’t. The Pebble walk was not working, the shower experience (x3 separate pods) only one of these worked, the Roman bath was not working and on another visit the sauna room was closed. * One evening on the cheese display in the buffet restaurant there were flies all over the cheese (🥵) see pics and video - I would say in fairnesss I only saw this once but for me this was once too much. On the whole a good experience and I would visit again however compared to my first experience in Tenerife this visit was not quite as high quality mainly relating to the food being not as high standard as I previously experienced. On half board basis you pay for all drinks (eg bottle of sparkling water in mini bar is €3.25 ) I bought a bunch of these from the local supermarket and stocked up the minibar with these). If you like cocktails, they are excellent in the Sheraton but between 14 and €15 each . If you grab a taxi to Caleta de Fuste town centre and go to bar Oliver Fly the cocktails are just as good and nearly half the price. Beach Club Chiringuito La Isla is a very good restaurant set directly behind the Sheraton access via walkway from the beach - I recommend this for amazing views but it’s very windy and I have done a separate review on this. If this review has helped please like it and you follow me I will follow you back. Have a lovely day.
Tamas Jurca
Of course — here’s the updated version including Tom and the staff:
We had a wonderful stay at Sheraton Fuerteventura. The breakfast and dinner selections were excellent, with plenty of choice and very good quality. Our room was big, spacious, and very comfortable, which made our stay even more enjoyable.
The hotel is also fantastic for families, with kids’ activities running all day long and into the evening. There was always something for the children to enjoy, which made the holiday relaxing for everyone.
A special thank you to the staff, especially Tom, who always seemed to be around everywhere and made time to have a friendly word with all the guests. His presence and warm approach really added to the experience.
We honestly could not fault our stay. We came back after 11 years, and we still love this hotel just as much. A truly lovely experience, and we would happily return again.
Grant Hills
The hotel is very nice and the rooms are large with good facilities. When you walk through the corridors to your room, the carpet is very old and worn and the whole place has the feeling of faded elegance but for the price it is very good. Our biggest gripe was regarding the dinning, which is all part of the package. They don't provide water and you are not allowed to bring your own and the water on sale is in fancy bottles and expensive. We did bring our own one evening and you would have thought we were trying to steel from from them. There was a meal in a separate restaurant that was part of our package and we were told it wasn't until we were able to come up with proof. Having said all of the above, we have had a lovely time.
Gill Mahony
Just back from our first visit to this hotel. Have stayed on the island 7 times already in various hotels but this was lovely. Really large room, super spacious. Bed was massive! You could sleep 4/5 in the bed! We just had b&b and it was well worth it. Breakfast had a huge selection of hot & cold options. Something for everyone. It was my birthday while we were there and was so surprised when the maitre d, wished me a happy birthday going in for breakfast and another lovely surprise of a bottle of sparking white wine in the room for me. A lovely touch.
Kelly
Just returned from our first stay here and we were thoroughly impressed.
From the moment we arrived - every staff member we came across was friendly, attentive and very welcoming! Great with kids! The service was excellent, they couldn't do enough for you.
Our room was spotless and spacious, beds cozy and very comfortable, bed linens changed every 3 days, towels as required... house-keeping in every day, done a tremendous job! Can understand some people's views on needing modernisation however we felt the rooms very Canarian, along with a lot of the decor throughout the hotel and we liked that. I hope it doesn't lose that charm during the refurbishment.
The facilities are great, as is the entertainment around for the kids - this was something that took us by surprise (our youngest (5 months) wasn't particularly fussed but our eldest (3 years) loved it). Characters dressed up round the pool, mini-discos, the kids pool, the on-site park.... unfortunately our eldest was just a touch too young for the kids club but she thoroughly enjoyed everything else! The pool and garden areas were maintained on a daily basis.
We were only bed & breakfast however we did eat at the buffet twice during our stay - plenty of food options to choose from, something for everyone, food was hot and cooked well. A very relaxed and pleasant atmosphere. Same for breakfast!
Plane noise - yes, planes fly overhead and you do hear them however I would never call it disruptive and if this is a concern to anyone - I really wouldn't let it put you off.
The location of the hotel is beautiful although if you want to explore the town of Caleta de Fuste it's about a 20-25 minute walk along the sea front (which is a lovely walk, and plenty opportunities to spot the resident chipmunks among the unbuilt areas!). A taxi is only €4 but was easier for us to walk than to fold up/unfold two buggies academy two children every time to get into a car. A 10 minute walk in the opposite direction takes you to a decent enough commercial centre where you can find a few shops, bowling, a supermarket and a couple of restaurants. This area also has a large play area for kids with parks, trampolines etcs. You also have direct access to the beach from the hotel which is a bonus!
Whether you're looking for somewhere to stay and spend your full holiday or somewhere to use as a base and explore the island (highly recommend hiring a car and taking in some of the beautiful volcanic scenery), the Sheraton ticks all the boxes and we look forward to returning in the future.
Thank you to each and every member of staff we came across during our stay, you made it a very enjoyable week and delightful first visit to Fuerteventura!