Lynsey Seddon
We stayed here end of july 2026 for 2 weeks
We had such nice relaxing holiday. we stayed self catering and had a room with a terrace. The complex was clean and tidy with pool area really well kept.
Sunbeds went out at 10am and you could always get one they have 2 big pools one baby pool.
The slides were great for my teenage girls they had so much fun.
Happy hour at bar 5pm till 6pm
Onsite shop very reasonable prices and there is an Aldi two minutes down road which is good.
Beach 5 minute walk with bars restaurants
Marina extra 5 minutes.
If you want great food i recommend going to cafe called the Kitchen its located in the papagayo takeaway area.
Overall great location
Great self catering complex
Best review i can give is definetly be going back for the price we paid.
Jessica Staveley-Kelly
Just came back from a holiday here. I was nervous about what to expect from reading reviews but honestly I thought the hotel was good. The rooms were exceptional, all the basics you need. Had the most comfiest beds I've ever slept on and the staff were nice. The food and drink prices were pretty much the same as Ireland I though maybe a little less malibu & orange €7 but local beer was cheap.
The big pool below the pool bar and baby pool to the right are slightly heated which was good as we didnt get great weather. It also has a heated indoor pool, gym area but is not advertised so I'm sure not a lot of people know about it.
The shop on-site is reasonably priced and as everything you would need. The fresh rolls are a must! The staff here are all so nice.
There's a small playground, kids club and tennis/football courts at the back which can be seen when walking past at the side of hotel. A games room to the right of reception beside the shop and some waterslides.
Overall, I would stay here again. Myself and 4yo daughter enjoyed it. (She loved the pizza from pool bar) also just want to say a shout out to the lady at reception with ginger hair, she was exceptional and so friendly/helpful like all staff but I just felt like she was a bit more. Thank you for making our stay.
Adam Tidbury
We holidayed here in September 2025 and are coming back again in September 2026. Rooms are great, really nice and spacious, well equipped and clean
The staff are superb, can't do enough for you and the shop on site is well stocked.
Important to note that this is a more traditional self catering setup, so there isn't really much in the way of entertainment and I can't speak for the food, but if you're looking for a PEACEFUL and relaxing stay it's perfect. We much prefer and nice apartment, good pools and cleanliness rather than loud music, drunk holiday makers and bad food.
Location is about a 10 minute walk to the lovely local and lifegaured beaches plus some great restaurants along the sea front. We really rate caybeach sun and like I said, so much so that we're coming back!
Christopher Proudlock
Starting with the positives.
Great location, short walk from the beach and playa blanca promenades in both directions for great shopping, restaurants. Aldi a 5 minute walk down the road (but if you can drive, go to the Lidl its much better)
Actually fairly quiet in the evenings, which was nice
The apartments/rooms were cleaned to a good standard and the outside areas and pools were also cleaned very well.
The bad.
Staff were kind of middle of the road, some great some just kind of seemed like they couldn't be bothered - usually pool bar / reception staff. The tiny onsite shop had some good hours, until then they just pasted some new hours without warning over top of the others. No real mention of the amenities available.
The main issue for us was the self-catering apartments. Age related wear on the apartments is apparent, the AC condenser leaks onto the floor if you leave it on over 30 minutes and all of the TVs are small ones from like 2005, no smart options - no point in advertising having a TV if all you can watch is Spanish TV on it.
The biggest issue was the kitchen. One dishtowel never replaced in a week, no sharp knives to cut food up with (one small blunt potato peeler) an old rusty coffee machine from the 90s, no kettle.
Plates, but no bowls. Absolutely no bowls, asked at reception, "sorry we don't provide bowls". But they sell cereal in the onsite shop.
They provided two saucepans and a frying pan, no spatula or any kind of equipment to actually use the kitchen. Very disappointing.
Freezer section of fridge was not sufficient to keep things properly cold. Just slightly more chilled than the rest of the fridge.
Shelves, electrical functions kind of hanging off the wall - age related stuff, but easy to fix
Wont be staying there again. I'd like to say you gets what you pay for, but the MYND YAIZA round the corner was not much more expensive and much better value / newer
Ant B
I have visited Cay Beach Several times and rarely been disappointed. It has been good for a more budget friendly mode of accommodation. The best visit was when my room was upgraded to a balcony view on arrival. Last year a gentleman on reception who was Spanish Irish (in his words Spirish), was very helpful and polite.
