Soma Bay

mohamed saad

Room 9108 & 9109 Check-in: 17/06 Check-out: 23/06 Caribbean World Resort Soma Bay – Hurghada It is rare to find a place that combines a beautiful location with outstanding service, but what we experienced at Caribbean World Resort Soma Bay made our vacation truly exceptional in every sense of the word. I would like to express my sincere appreciation and gratitude to the outstanding team members who played a major role in making our stay comfortable and memorable: Mr. Mohamed Bayoumi – Reception Manager A true example of professionalism, kindness, and genuine care. When my wife experienced a health issue, he immediately brought a golf cart, personally drove us to the clinic, stayed with us until he was completely reassured about her condition, and then accompanied us back to our room. This was a truly noble gesture that we will never forget. Executive Chef Eid Whose hard work and dedication were clearly reflected in the quality, variety, and consistency of the food throughout our stay. Mr. Abdel Karim – Italian Restaurant Manager For his warm welcome, attention to detail, and excellent management, which made every visit to the Italian restaurant a delightful experience. Chef Amr – Italian Restaurant Chef Who consistently delivered outstanding dishes that showcased both talent and passion. I would also like to thank all members of the hotel staff and management for assembling such a remarkable team that reflects the highest standards of hospitality, professionalism, and guest care. Our stay was wonderful in every aspect, and, God willing, this will certainly not be our last visit. 🌹 With sincere appreciation and respect to all of you. 🌹

Vuk Joksimović

I had the opportunity to stay in this hotel for the second time. There are many good and bad things. Pros: The beach is beautiful and the water is perfect, although in some places it is like silt at the bottom. The workers are okay, I would especially praise Ahmed, who is always there with a smile on his face, who is there to chat with you and makes you feel welcome. The rooms are big enough (my family and I stayed in 2 double rooms, there are 4 of us). The rooms are clean, but there may be problems with the shower and toilet. Rooms are cleaned every day. The rooms are cleaned in the afternoon, and almost always at a different time so you never know when you can go back to your room. Towels can be left unchanged. Alcohol and cocktails are terrible and you can see that the alcohol is cheap, the beer is watery. The food is nothing special and often what was for dinner is waiting for you the next day for lunch. Absolutely no variety and a very big drop in food quality compared to 4 years ago when I was here. The animation team is nothing special, but i understand them. The only thing is that they are very annoying and they annoy you while you are on the sunbeds and want peace and quiet. Especially the diving center workers or other workers who want to sell you spa treatments, quad rides, camel rides, horse rides... I would not recommend if you want peace and rest. The evening show, in addition to magicians, dervishes, belly dancers and other dancers, that were amazing, involves choosing people from the audience who will animate the others while the animators clap on the side. I find it very boring and done carelessly. Some people like those contests, pageant for miss. and mr. hotel, but I personally don't. There is a late checkout option, but they ask for an extra payment of 30 e per person to eat. According to European standards, this is 3 stars. I wouldn't come back here a third time, but if they fix these things, they really would be a great 5 star hotel. P. S. I may be stating the details a bit, but this is my honest opinion

Юлія Улична

Amazing animation team, beautiful beach, relaxing atmosphere. Great food would make us return again and again We stayed at Caribbean World Resort with my daughter and came away with very positive memories. I’ll start with one of the hotel’s strengths. The food offered a good variety of dishes, and there was always something to choose from. However, there are also reasons why this hotel will stay in my memory. The atmosphere here is very special. It doesn’t feel like a typical hotel; instead, it feels more like walking around the central square of a small resort town. The grounds are well maintained, clean, and pleasant to explore. There is plenty for children to do, and the sea is absolutely wonderful. The entrance into the water is perfect, the beach is beautiful, and the sea itself is one of the best I have experienced in Egypt. I would especially like to mention the animation team. Without exaggeration, this is the best animation team I have ever seen. They create the spirit of this place. Youssef and Karim, in particular, made my days brighter and constantly brought positive energy to our vacation. Honestly, if I ever return to this hotel, it will be largely because of the animation team.

Mina kamel

The facilities is very good Rooms clean and good furniture Bar staf friendly The hotel is clean The Animation fantastic The food need big improvement 👎 no varieties Reception staff is very bad , un respectable for guest and not helpful. They insist to cut the percalist after check-out to ensure that you will not to go lunch 😀 which for me is first time to facings that 😀

mirjana jovanovic

I would like to praise staff at the Sentido Caribbean World Hotel in Hurgada,especially all the beach workers,and a special thanks to Tarik and Ahmed. I also want to praise the restaurant staff,particularly Mr.Ibrahim and Mr.Hamdy. I praise all the workers except for the hotel management and the reception staff. I honestly don't know what to say about people who kick a person with special needs out of a room for wich a late check-out(until 11PM) had been paid a month in advance. Their excuse was that they had assigned the room to someone else,offering to move us to another room that did not match what we actually paid for. Gentlemen, organization is definitely nit your strong suit. If you knew a month in advance that the room was booked,you should not have re-assigned it until the guests checked out. As for the reception staff, they are not even worth mentioning. Just because someone doesn't understand Arabic does not mean they cannot sense your mocking smiles while you speak. The regular staff is highly recommended, but the management deserves total condemnation.

Mahinaz Elhosiny

One of the best hotels in Hurghada in terms of cleanliness and location. 👌🏻 The aqua park was excellent and perfect for both adults and children. The entire hotel team was absolutely amazing, very friendly, and extremely helpful. A special thanks to Mr. Mina, the Reservations Manager, for his great cooperation, attention, and for always being so helpful. I would also like to thank Mr. Abdel Rahim at the reception, who always did his best to provide us with everything we needed and make sure we were comfortable. Honestly, it was an excellent stay. The service and care from the entire team made our experience even more enjoyable and relaxing. ❤️ Definitely an experience worth repeating, and I highly recommend this hotel. ⭐⭐⭐⭐⭐

marlene dabadie

Our stay was not unpleasant, but there are several things that need improvement. Positive points: The staff are incredibly kind and always do their best to help, even if the waiting time can sometimes be quite long. The hotel is nice and generally well maintained. The swimming pool is very pleasant, and the water park is great for children. The restaurants outside the main building are excellent and serve very good food. Negative points: The main self-service restaurant, open for breakfast, lunch and dinner, needs improvement. The food is very repetitive from one day to the next, and the quality of some dishes could be much better. The beach is disappointing for a hotel of this standard. The difference between the Adults Only beach and the family beach is very clear: on one side, comfortable wooden sunbeds with mattresses; on the other, old plastic sunbeds, some of them torn and damaged (see photos). If you are choosing this hotel for diving, please note that the dive center has been permanently closed since July 31. Finally, seeing horses tied up all day in the sun, with every rib visible, just to entertain tourists, raises a real question about ethics and animal welfare. At a time when animal welfare is becoming more important around the world, this kind of practice should no longer exist in a hotel of this category (see photos). To sum up, I do not blame this hotel, but several things need to be improved. For the same price, or even less, you can find hotels in the same area with much better service and overall quality.

Sergiu leu

⭐ Very disappointing experience – far below what I expected from Mövenpick Unfortunately, my experience at this hotel was extremely disappointing and, honestly, nowhere near the standard I would expect from a Mövenpick property. First of all, I specifically requested a room with one double bed, but when we arrived, we were given a room with two separate beds. This should have been a basic request to respect, or at the very least, the hotel should have informed us beforehand. Another very unpleasant aspect was the constant attitude of the staff regarding tips. We were repeatedly approached or made to feel that tips were expected. Tipping should be a choice, not something guests feel pressured into doing throughout their stay. What was even more frustrating was the situation at the reception when purchasing small items. The staff refused to give back 1–2 dollars in change. It is not about the amount of money; it is about the principle and the way a paying guest is treated.The prices inside the resort are also ridiculously inflated. For example, I bought Antinal from a pharmacy outside the resort for around $5, while the same product inside the resort was being sold for approximately $20. A four-times-higher price is simply excessive. The spa staff were extremely pushy as well. They repeatedly insisted that we should go to the spa and use their services. Instead of simply informing guests about what they offer and allowing them to decide, they made us feel pressured and uncomfortable. When you are on holiday, you should be able to relax without constantly being approached and persuaded to spend more money. Unfortunately, the food was also very disappointing. The taste was poor, and overall the quality of the food did not meet the expectations I would have for a resort of this category.However, the most serious and unacceptable issue happened at the end of holiday.We had the ckeck-out at 12:00 and the flight was at 00:00.We could not get late check-out and our bracelet were cut off right away,so you could not get any water or food for free. BUT THE BIG PROBLEM was with our luggage. At the end of our stay, the hotel staff mixed up our luggage and actually gave my bag to another person and almost lost the flight because of that. This is absolutely unacceptable. A guest's personal belongings should be handled with the highest level of care and responsibility. Giving someone's luggage to another guest is a serious failure and completely undermines trust in the hotel's procedures. However, at least after the luggage mistake they fixed the problem and apologized and invited us to lunch.

Nermin Abdalla

I don't usually leave reviews but I would like to thank everyone for the great stay. We have been coming to this resort for the past three years and have a great time every stay. From Mr. Mena and Merna in the reception area to all the staff, people were very hospitable. Beshoy at the Soma Bar is always attentive to what everyone needs. Fady was exceptional in housekeeping, keeping our rooms stocked with everything we need. Nader in the Italian restaurant always had a smile on his face, making the day a lot more joyous for the entire group. If I had one thought on improvement, I would say that the waiting staff in the main restaurant needs to be a little more friendly and welcoming. Overall, it was a great stay, thanks to the great management of Mr. Mohamed Farouk, the general manager, and the food & beverage manager, Mr. Jean. Thank you so much for all the time and care you put into making our stay a memorable one. We hope to come back soon.

Alex Sirka

I recently stayed at the Mövenpick Resort Soma Bay, and to say I am completely satisfied would be an understatement. The resort itself is absolutely beautiful, pristine, and perfectly located, but what truly elevates it to a 5-star experience is its phenomenal team. From the very moment we arrived, we were welcomed with genuine warmth and hospitality. Every single staff member—from the front desk and housekeeping to the restaurant servers and beach crew—went completely above and beyond to ensure we had a flawless vacation. They are incredibly professional, always smiling, and remarkably attentive to every little detail. It’s rare to find a hotel where everyone works with such genuine passion. They didn't just provide excellent service; they made us feel like valued guests and truly home away from home. Their positive energy and kindness made every day of our stay special.

Hossam Sallam

My stay at Sheraton Soma Bay Resort exceeded every expectation and was, without a doubt, one of the finest resort experiences I have ever had. From the moment I arrived until my departure, every detail reflected genuine hospitality, exceptional service, and a commitment to excellence. The entire team deserves special recognition for their warmth, professionalism, and unwavering dedication to guest satisfaction. Every interaction was met with sincere smiles, prompt assistance, and a level of care that made me feel truly welcomed throughout my stay. The accommodations were immaculate, elegantly designed, and exceptionally comfortable. Housekeeping maintained the room to the highest standards every day, ensuring a flawless and relaxing environment. The culinary experience was equally impressive. Every meal featured an outstanding selection of high-quality international and local cuisine, beautifully presented and consistently delicious. The variety, freshness, and attention to detail made dining one of the highlights of my vacation. The resort itself is simply breathtaking. The pristine sandy beach, crystal-clear waters of the Red Sea, beautifully maintained swimming pools, and lush landscaped gardens create an atmosphere of pure tranquility and luxury. It is the perfect destination for anyone seeking relaxation while enjoying world-class facilities. What truly distinguishes Sheraton Soma Bay Resort is its ability to combine luxury with authentic hospitality, creating unforgettable memories for its guests. I wholeheartedly recommend this exceptional resort to families, couples, and anyone looking for an outstanding Red Sea escape. I am already looking forward to returning, and I have no doubt that my next visit will be just as remarkable. Rooms: ⭐⭐⭐⭐⭐ Service: ⭐⭐⭐⭐⭐ Location: ⭐⭐⭐⭐⭐

Ziad Ahmed

I had a wonderful 7-night stay at Sheraton Soma Bay Resort, and it was an unforgettable experience from start to finish. The resort offers a perfect blend of comfort, relaxation, and outstanding hospitality in a stunning beachfront setting. The staff were welcoming, professional, and always attentive, making every guest feel valued. The rooms were spacious, clean, and comfortable, with excellent housekeeping throughout my stay. The food was delicious, with a great variety of fresh international and local dishes. The private beach was absolutely beautiful with crystal-clear water, the pools were well maintained, and the peaceful atmosphere made it the perfect place to unwind. Overall, Sheraton Soma Bay Resort delivers excellent service, beautiful facilities, and a relaxing luxury experience. I highly recommend it to families, couples, and anyone looking for a memorable Red Sea vacation, and I would happily stay here again.

L E M O

I'm here right now ...and I can recommend this resort totally..very good food they can cook the cuisine same as cusinie countries... Indian, Thai and Moroccan food. They used very good ingredients and variety. Staff working with love welcome. Said the restaurant manager with all his team same as one goal respect and love what they do. Very good beach and you can snorkeling or driving early with amazing spots and reef 🪸. It will be not my first visit.... Thanks a lot Abdelhalim Esmat 21 June 2026

Lissette Cabrera

Our stay at the Sheraton Soma Bay Resort was absolutely fantastic. We spent ten days there as a family and enjoyed every single moment. The resort has been recently renovated, and the entire property is beautifully designed—spacious, well-maintained, and very relaxing. What truly stood out, however, was the exceptional service. Whether in the restaurants, at the bars, or with housekeeping, the staff was consistently attentive, friendly, and highly professional. We felt genuinely welcomed and well taken care of at all times. The food was excellent every evening—varied, high-quality, and very well prepared. There was a wide selection, and everything felt fresh and thoughtfully presented. The beachfront is stunning, with clear water and plenty of space to relax. The pool area is equally impressive and works perfectly for both relaxation and families. We also enjoyed several massages during our stay, which were outstanding and highly recommended. Our children had an amazing time at the Aqua Splash area, which made the experience even more special for all of us. A very special thank you to Wael Al-Baba, Khaled, Taheer, Alzaeem and Mohamed Fathy—your kindness, attention to detail, and genuine hospitality made our stay truly unforgettable. Overall, we loved this hotel and would happily return anytime. We can highly recommend it without hesitation.

Mohamed Ali Khalil

Nothing good, except food quality was excellent. - No Hospitality - No Animation team, Just DJ - Very weak AC except inside rooms - If you take your towels from aqua park area, you must leave them before comeback to the hotel - I asked for my room number 10000 times, I was so frustrated, this is a simple way called bracelet with different colors!! For sure, I will NOT recommend or revisit this resort again.