Ira Ivanova

What a great place! Nice atmosphere, amazing staff, big rooms, delicious food, amazing animation team! The nicest people in the world! Everything was more than perfect! We had a great time! It was soooo difficult to leave it. Paradise!!! ❤️❤️❤️❤️

Jasmen W

Location of the resort was in the heart of the resort district in Punta Cana. The beach was full of seaweed but it was that Time of the year. First room that we had was not cold enough and it started leaking from the ceiling but when we asked for another one, they immediately got us a new one, so this was resolved quickly and efficiently. The second room had no issues except the AC was not as cool and there was no way to adjust it. The service here was top notch despite all of the issues with the room. Alex, the Guest Services representative was attentive and personable. Chicken Legs, in charge of activities, was great at his job in keeping all the guests engaged. If I could remember everyone’s name I would include them here but every single staff member from the waiters to the cleaning staff to the front desk staff were welcoming and hospitable. The food was a 6/10, but it’s a resort. We decided to go out to eat at Captain Cook for seafood which I would highly recommend.

Nicole P

I travel frequently throughout South America and have stayed at many all-inclusive resorts, and unfortunately this was by far the worst experience I’ve had. We started our vacation at Punta Cana Princess Adults Only, and I would strongly recommend avoiding this resort if you care about room quality, food quality, or customer service. The rooms were outdated, hot, and felt unclean. The food was below average, and the service was honestly the biggest disappointment. There is absolutely no sense of urgency from the staff. If you need anything—from towels to room service or assistance with an issue—you should expect to wait 30 minutes to over an hour, if anyone shows up at all. It genuinely felt like no one cared whether guests needed help. To make matters worse, we paid an additional $500 for the VIP upgrade, expecting a higher level of service. Instead, the “concierge” was one of the rudest employees we encountered during the entire trip. He was dismissive, unhelpful, and had a terrible attitude. It’s hard to understand how someone with that level of customer service is placed in a concierge role. Our excursion experience was just as frustrating. We booked three tours through Nexus Tours. The first two were fine, but the third—ironically the one we were most excited about—never happened because the driver never showed up to pick us up. When we contacted Nexus, they initially insisted the driver had been there and argued with us instead of trying to help. Only after we were able to prove the driver never arrived did they acknowledge the mistake. It was a very disappointing way to end our trip. Halfway through our stay, we transferred to Grand Bavaro, and the difference was noticeable. The service was significantly better, and Francisco, along with several other staff members, was excellent. The only downside is that the resort is enormous, so getting around often requires waiting for trolleys that are frequently full. This was our first trip to the Dominican Republic, so I can’t say whether this level of service is typical, but it certainly wasn’t what we’ve experienced at other all-inclusive resorts. Overall, Punta Cana Princess was a major disappointment, and the experience with Nexus Tours only added to our frustration. I would not recommend Punta Cana Princess to anyone looking for a relaxing, enjoyable vacation.

Luiza Ionica

The entertainment staff was amazing throughout our stay. Especially Jazmin🤗.They were energetic, friendly, and always made guests feel welcome without being pushy. The shows were fun, professional, and full of positive energy. Every evening we looked forward to the entertainment program. Thank you for helping make our vacation even more enjoyable. Highly recommended!

Doug Martin

Thought we would give this resort a go for our most recent visit to Punta Cana. Let me start by saying that we have travelled the Caribbean extensively and have been to Punta Cana many times so we come to these resorts with an open mind and are typically able to predict what we will get for our money. Pros: - Food has been quite good so far - Grounds are well kept and quite pretty - Location would be good other than the resort’s handling of the Sargassum (see below) - Rowell at the front desk and Jose at the beach bar are exceptional - Rooms are spacious - Good selection of restaurants when considering access to the 2 neighbouring properties - Nice feature about this Adults only side of the Princess properties is that you don’t need any reservations for the (4) ala crate restaurants on-site (need to make reservations if you are booking restaurants at the neighbouring sister properties) Cons: - The resort does a poor job of managing the Sargassum on the beach. Given the significance and high profile nature of this issue recently, I would expect them to prioritize this. They only clean the beach once per day at most and as I am writing this, it’s been over 24 hours since it was cleaned and as such, it’s quite smelly. Really unfortunate as other resorts just around the corner have done much more to manage the Sargassum on the beach. They need to do far better otherwise, guests like us will only choose resorts that manage this well. - While the rooms are spacious they are very dated and many of the furnishings are broken and damaged. The air conditioning is marginal at best. - Other than Rowell and Jose mentioned above, many of the staff come across as genuinely unhappy. Not rude but just aren’t overly helpful or pleasant. It’s certainly no 4 or 5 star (the latter is how they advertise their property). 3 star at best. I would likely be less critical and forgiving and provide a much higher overall rating if not for their management of the Sargassum on the beach (which is why we come here…the beach!). One amendment. The restaurant “Le Petite Fondue” is certainly an exception to my comment about staff being unhelpful or unpleasant. The entire team in that restaurant is amazing! Always smiling, singing and service was the absolute very best we had. Kudos to all of them!

Magda - London

Overall, it was a nice hotel, but it was the first all-inclusive hotel I have visited where I had to queue for almost everything, including the restaurant, bars, and reception. I only had eggs for breakfast twice because the queue was always at least 15 minutes long. The food was average, there was plenty of choice and I was never hungry, but I found myself eating very similar food most evenings. Breakfast was much better. The meat was not great, but the paella and seafood were really good. The service was among the worst I have experienced. That said, the staff in the main restaurant were excellent. Benito at breakfast and Nuna at dinner were both amazing and provided outstanding service. Regarding the excursions I booked through the hotel, the boat party with snorkelling was disappointing and not worth the time or money. The trip started almost an hour late, and the snorkelling experience was poor. In contrast, the full-day trip to Saona and Catalina was excellent, and I would highly recommend it. Communication was sometimes difficult because not many people spoke English. Additionally, the seaweed on the beach was only cleaned twice during my stay, as far as I could tell.

Kamesha Ramnarine

We stayed at the Grand Bavaro Princess for 7 days. It was our first time trying an all-inclusive resort, and this resort has set a very high standard for us! Firstly, the resort is a short drive from the airport, making it easily accessible. We flew in from Canada, and the check-in process went very smoothly. Our first impression was that the resort is extremely well-maintained, and the staff are very friendly. Also, the food was delicious. There are two buffets to try, and the quality of the meals is spectacular. The resort also has several restaurants available to book, which adds greater variety beyond the buffet menu. Guest Services and the front desk are always willing to help, providing great insight into how to make your trip even smoother! Lastly, there are so many excursions available to try, and the beach is absolutely beautiful! There are several pools around the resort as well. We tried parasailing at the resort, which was a fun experience. Overall, I highly recommend this resort!

Nana H

I was there last week for a 7 days all inclusive. The hotel was big but very clean , even the public bathrooms were spotless at all times, the staff are amazing , service every where was good , very friendly staff anything we asked for was done with a smile. Lots of shows to enjoy , by the beach at night , the show every night in the lobby was great specially when Mario was singing he was amazing , not just the voice he has but also the way he got everyone to get up and dance and enjoy the lobby vibe . Overall I give the hotel 9 out a 10 . PS: they have lots of peacocks everywhere they are so beautiful and other animals that are very well taken care of .

kevin Truong

Grand Bavaro Princess is a very nice and large resort with plenty of restaurants and food choices. The staff is friendly and provides good service throughout the property. The only thing I did not like was being constantly approached with offers of free gifts, memberships, and sales presentations. I am on vacation to relax, and I have no interest in sitting through marketing pitches or listening to advertisements. Guests should be able to enjoy their vacation without feeling pressured or interrupted. The room was spacious, clean, and comfortable, with a very comfortable bed. However, the bath towels are old, worn out, and should be replaced with newer ones. Overall, I had a good stay and would recommend the resort for its beautiful property, variety of dining options, and friendly staff. A few improvements in guest experience and towel quality would make the resort even better.

John Guzinski

Very very nice resort. There were some pros and cons. The staff were extremely helpful and I would like to personally give a shout out to Harlem in guest services. He was excellent and very helpful. The rooms are very nice. My patio door wouldn’t lock, but someone came to fix it right away. Victor the bartender was awesome! The Wi-Fi signal is not very strong so make sure your cellular data is reliable. It is a huge resort so at night it is easy to get lost. There are path lights, but sometimes I felt as though I was walking through a corn maze. It all depends on your travel needs. Plenty of options for different people. The employees are extremely helpful.

ZH

I dont know how this place has such a high rate of reviews it’s definitely wrong. I had the worst experience there. Food quality is super bad, not only talking about seasoning but also the taste was off and buffet food seemed like a leftover from previous days. I contracted multiple stomach infections and am still dealing with it only because of their buffet and restaurant food. Their seafood smelled very fishy and was served cold which is not hygienic at all (THANK GOD I DIDNT TRY IT). Super rude staff even though I had heard they are very friendly. We had a reservation for a restaurant and because I couldn’t log into my account to show them, they gave me the biggest attitude and refused to take us in only to figure out couple minutes later that they had not checked their system. They literally look at you and start talking about you in their own language like you have done something wrong. Room was super old and didn’t even feel safe there was shattered glass at the entry of the door. The bathroom was very old and dark and dirty. Phone service was NEVER available. Any time of the day you call it just says stay on the line and then goes to voicemail. The beach and the pool were beautiful but everything else sucked. Worse decision for an all-inclusive resort. All I can say is, for the money we paid this wasn’t worth it all. It heavily overpriced.

Deanb Janes

This resort was an excellent destination to visit. We spent a week at this resort last week, and it was wonderful. The food was exceptional, and the service was outstanding! Our butler, Henry Rodriguez, was remarkable! He checked on us every day and ensured that we received any additional requests we made! The room was somewhat outdated but very clean. The reason I did not rate it 5 stars was due to a negative experience at the Mexican restaurant. We waited for 2 hours for our food, and one member of our group did not receive his order. Additionally, I believe they should provide more entertainment at the colonial poolside during the day and even offer some water sports for guests to enjoy. Aside from that, we had a fantastic experience at this resort!!

Anna Vlahos

Went there in November 2025 and had an excellent time. Beach and resort was beautiful. Staff was so friendly especially Woody at the front desk was very helpful and very friendly. Food, resort, entertainment and especially the huge pool was awesome. Will definitely be going back.

Tori Nadel

My husband and I spent our honeymoon at Majestic Colonial and it was the best decision we could have made. We had the most wonderful time and wish our trip was longer than 10 days. Every single staff member we encountered was amazing and made our trip so memorable. The entertainment team was a true highlight: Panda, Honey, Hot Chocolate, Francis, and everyone else made every day so enjoyable and were so energetic that it was hard to not want to jump into their activities. They really were a bright spot of our honeymoon and will be part of our lasting memories. The bartenders were also incredible, so engaging, talented, and creative. We loved talking to them and watching them work, and when we asked for them to create their drink special for us, they absolutely delivered. The food at the resort was delicious. I loved eating the Dominican food that was at the buffet, it truly opened my eyes to new flavors and tastes that I want to recreate at home. The food can sometimes be hit or miss at resorts, but this was an absolute hit. There was nothing we left saying "oh I wish there was X" because it has everything you could want in a resort. The resort was very clean, though there are some parts that could use updates. Everything about the resort was incredible, and while there may have been one or two little things here or there we wished were different, we will 1000% return in the future.

Rick Forman

The majestic colonial and elegance have been incredible for me and my fiance. The staff has been so accommodating and the resorts have been awesome. We came during Super Bowl Seattle vs. NE. The resort staff put together some fun football games for the big day. Franklin ran the games and was perfecto for keeping everyone hyped up. It was an awesome day.