Jennifer Lizbeth
Excellent service and clean environment. It is a adults only resort with open bars throughout the resort. They have dining options as well as different themes each day. The staff is very friendly and happy to help guests. They also provide excursion information if you would like to try them. We will definitely be returning in the future.
Kristina Thiessen
Writing this review for my parents bc they don’t know how to use technology. They loved their trip! This is their 2nd year at this resort and will continue to come again and again. What a perfect getaway!
Alexander at the front desk lobby was so amazing and helpful! Nelson at the bar was phenomenal.
Mileny and the animation crew was so great to watch.
My mom has some health issues and my dad said that they were treated exceptionally every year they went. The restaurants and a la carts were top notch. An amazing vacation for them!
Megan Weston
I stayed here with a friend for five nights, and the experience was “almost good” but disappointing.
The food was fine but very bland and repetitive. Pro tip: find the coffee espresso machines early and walk down the beach to the sister resort because their buffet has more selection. 3/10 for food.
The pool and beach chair situation is frustrating. Guests wake up around 6am to reserve chairs for the entire day, so if you don’t go early, you’re out of luck. There simply aren’t enough chairs, which defeats the purpose of a resort. On top of that, towels were often unavailable, we waited up to an hour for clean ones, which shouldn’t be an issue at all.
On the beach, you’re constantly approached by vendors (including some affiliated with the resort), which gets tiring when you’re just trying to relax.
The alcohol packages are interesting. With the basic package, you’re served well-grade alcohol. Upgrading helps, but even after several drinks, it was surprisingly hard to feel much of anything.
Overall, the resort is decent for the price point but if your budget allows, I’d recommend paying more for a better experience.
Nicky Carroll
The 5 Stars is due to the amazing staff. Louis made us feel beyond welcomed, and safe through out our stay. I noticed he would go out of his way for several guests. Always smiling and provided the BEST service! We will never forget him!
Emilio was so entertaining and a fabulous bartender!
Pensio was another great bartender!
Only because of them would I consider going back! Top Notch!
Anna Jordan
We stayed at Punta Cana Princess for a week. While the resort grounds are beautiful and well maintained, and the staff is friendly and helpful, our overall experience was disappointing.
Unfortunately, the food quality did not meet our expectations. The buffet selection was very similar across all restaurants (including the sister resort), and we found it difficult to find fresh and enjoyable meals. The quality of meat and fish was especially disappointing, so I mostly ate salads and fruit during our stay. Fruit was good, desserts were okay, but overall food quality could be improved.
We also visited several à la carte restaurants: Mexican (Steakhouse), Italian, Mediterranean, and Swiss Fondue. The Swiss fondue was the best option for us, although portions were small and side dishes were limited. The other restaurants, however, did not stand out in terms of food quality.
Additionally, my husband experienced stomach issues during our stay, so we would recommend guests to be cautious with food and drinks, especially beverages with ice.
Another thing worth mentioning is the room design. The bathroom and shower have glass doors, which look modern but offer very little privacy. Even for a couple, this can feel uncomfortable.
Overall, the resort has a beautiful atmosphere and great staff, but food quality and room privacy are areas that definitely need improvement. We hope this feedback helps management enhance the guest experience in the future.