Kelley Butcher
This is our first time at MC. The beach is phenomenal as is Darel our butler. He checks in every day, has been on top of our reservation needs and because of him, we will be back :)
The rooms are quite dated but they will be closed for renovations from April - November.
Food has been good. Buffet at beach is the same every day but we switch it up with the Al la carte luncheon in the Gourmet restaurant.
And the Gourmet was EXCEPTIONAL!!
As I don't eat breakfast, they treated my husband with kindness everyday.
They also decorated our table with flowers each time we came for dinner.
Special thanks to Martina, Ariel for going beyond the call of duty and making our stay extra special ❤️
Liana Dixon
The staff was so friendly. Mata e coco was so funny. The nightly shows were very entertaining - like having our own Coco Bongo experiences! They have an entire team dedicated to entertaining the guests with games and parties, so much to do! The food was fantastic - 5 restaurants to choose from and we never had the same thing for dinner twice! Can’t wait to come back!
karen melo
Our experience at this resort was extremely disappointing.
The hotel itself is very large and beautiful, and the beach is absolutely stunning. The property has great potential and could offer a wonderful vacation experience. However, all of this was overshadowed by the poor service provided by most of the staff.
There was no consistency at the bars, the same drink tasted different every time and was usually poorly made.
The food deserves a separate mention. Although there was plenty of variety, the quality and flavor were very questionable. For a 5-star resort, the food was extremely mediocre and far below expectations.
One of the worst experiences happened at the Rodeo Grill, the beachfront restaurant. We timed it: it took 2 hours and 15 minutes for our food to arrive. This is simply unacceptable. To make matters worse, when the food finally came, it was not tasty at all.
Unfortunately, things got even worse. We were traveling with a large group of friends, and almost half of them got sick with symptoms of food poisoning. My husband and son spent an entire day vomiting and suffering from diarrhea, which was a terrible way to end our 4-day stay.
There were several other issues as well, including multiple requests that were never addressed.
I cannot recommend this resort to anyone. The lack of professionalism, attention to guests, and overall service went far beyond simple inconvenience — it felt like complete neglect. This was not the 5-star experience we were expecting.
The only thing that saved the trip was being there with all our friends.
Berlin Family
Overall I would recommend Majestic Colonial. Rooms outdated. Entertainment average. Beach volleyball had to be stopped every day because of other events ( weddings, yoga and such) happening at the same place. Food was great and service close to perfect. All the bartenders were very friendly and accommodating. Beautiful and clean Beach.
Ryan Greenlaw
Franklin, one of the most energetic people from the resort! He is always there to chat, dance, and make you laugh!! Cruz, if you’re ever looking to grab a beverage from a lovely humble man you go find Cruz! He will make you smile, laugh and always top you up. I really recommend you find Cruz on your stay! The resort is very beautiful and great vibes all around! The pools are great, beach is perfect and the food is wonderful! No issues with any of the food or drinks! Do be shy get out there and dance, smile and do all the activities the staff set up!!
