Mehmet Demirbağ
I have stayed at many hotels, but what truly makes a property special is not only the facilities or the location, it is the people.
At Sundia Hotel, I was genuinely impressed by the team. Everyone was incredibly friendly, humble, attentive and most importantly, their smiles felt completely genuine. As a guest, these are the details that matter the most. You can immediately feel when hospitality comes from the heart and that is exactly what I experienced here.
I would sincerely like to congratulate the owner of the hotel and the General Manager
(I also had the pleasure of meeting the General Manager Mr. Ahmet Okur and I can honestly say that he is the person behind this wonderful atmosphere. His leadership is clearly reflected in the team’s attitude, genuine smiles and the warm hospitality throughout the hotel)
for creating such a warm, positive and genuinely welcoming atmosphere. Building a team like this is not easy, and it clearly reflects strong leadership and a great hospitality culture.
Sundia hotel was my first choice for this holiday and I can confidently say that it will now be my first choice for every future holiday as well.
Thank you to the entire team for making my stay so memorable. I will definitely be coming back! ‼️
Habibe Gyunesh
I stayed at Sundia By Liberty Suncity in July and unfortunately had one of the most disappointing hotel experiences I’ve ever encountered. I raised all issues formally with the hotel and Booking.com, but received no meaningful response or resolution, so I am sharing my experience here for future guests.
Misleading “Private Beach” Information
The hotel advertises access to a private beach, but this is extremely misleading.
- The beach is not private.
- Access depends entirely on a shuttle that runs only at limited times.
- The last shuttle back is around 4 PM, making it impossible to enjoy the beach later in the day.
- Even though we booked all‑inclusive, food and drinks at the beach were not included and required extra payment.
This was a major reason we chose the hotel, and the reality did not match what was advertised.
Serious Health & Safety Concerns
During our stay, we witnessed a dangerous incident where a door fell onto a guest. This raised serious concerns about maintenance and safety standards at the hotel.
Cleanliness Below Expected Standards
Housekeeping and general cleanliness were not at the level expected for a hotel of this rating. Several issues were left unresolved.
Security Issues – Missing Money
We experienced money going missing from our room, along with other unsettling incidents that made us feel unsafe. This completely destroyed our confidence in the hotel’s security.
Forced Additional Expenses
Because of the poor facilities and overall discomfort, we avoided staying at the hotel except to sleep. As a result, we spent significant extra money on food, drinks, and activities outside — costs we reasonably expected to avoid with an all‑inclusive booking.
No Response or Accountability
Despite submitting a detailed formal complaint with evidence, the hotel did not respond or take any action. This lack of accountability is unacceptable.
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Overall
Our stay was stressful, disappointing, and far below the standard advertised.
I cannot recommend this hotel, and I strongly advise future guests to be aware of these issues before booking.
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cem akkiz
I spent 7 nights in that nice hotel. The animation team was on top ; big up to Baris, Mehtap, Aybike, Busra and Suzan.
The buffest was limited with some good foods anyway even if some classical Turkish breakfast specialities were missing and replaced by British food. Some restaurant crew were nice and very helpful like Su, Sila, Baris…
Special thanks to the always smile Elif from the lobby bar and Safiye.
The hotel has a private sandbeach at the famous blue lagoon.
Even if many things needed to be improved , the overall satisfaction is ok.
Seval Ozturk
It was an amazing time in the hotel, all the staff was so friendly all the time, they deserve to be mentioned.
Hotel's chef was so talented, created different main courses, sides and salads every single day of our holiday and they were all fantastic. We arrived hotel around 2h earlier and they let us to enjoy lunch while we wait our room to be ready.
Hotel has its own private beach and shuttle service is provided and beach was also amazing sandy and no need to pay for sunbeds. I attached the view from the beach which is lovely under the shaddow of olive and pine trees 😊
I would deffinitely reccomend this place.
Amiran Jibladze
I had a wonderful stay at this hotel and would like to express my sincere appreciation. The atmosphere was very comfortable, the rooms were clean and well-maintained, and the overall service was excellent.
I would especially like to thank Suzan, who works at the hotel. She was incredibly kind, helpful, and professional throughout my stay. Her warm attitude and willingness to assist made my experience even more enjoyable.
I truly recommend this hotel to anyone looking for a pleasant and relaxing stay. Thank you for the great hospitality!