Silva Beach Hotel

Amanda Morling

Beautiful hotel with accommodating staff, pools are excellent and food is good with lots of choices. It’s very typically what you would expect from an all inclusive. It was situated in lovely location, loads of shops . I had a lovely stay .

Gibeon Wijlaars

It is the people that make the place lovely. Although the rooms could use some maintenance, the employees are very friendly and open to the guests so you feel very welcome. The food is good and we didn't need to reservate the Italian and Burger Restaurant long before. In the Minoan Restaurant all the meals are buffet. The only anoying thing is made by the guests by the usual towel blocking from chairs at the pool. We still could come at 10am and had a choice where to lay down. It totally didn't make any sense. Although the entrance in the sea is small and steep, the seawater was very clear and a little bit out, there is the home of a big turtle that lives there. This hotel is at least in Cretean Style instead of concrete modern style.

Stan Servat

Don’t bother upgrading your room to the most expensive spec. Payed an extra £360 and wasn’t even better than a standard room which other family members were staying in. We did ask at reception but they told us we can’t move rooms as hotel was full. I would also would like to say how miserable the older chap at the beach bar was and this was mentioned by everyone we spoke to on holiday. We have payed for all inclusive and at times would only let you take1 drink max. I was asking for 2 orange juice one for my partner and one for me and was told I was only allowed one but served the person after me 2 drinks. Hotel location was good and had everything you needed near by. Overall with the rooms, food and some staff I won’t be coming back to the hotel as I had a poor overall experience.

Carl

The hotel itself is 4 star. The rooms are not. They are clean, but not what you'd expect from a 4 star. I've stayed in 3 star rooms that are far superior in other hotels. But that is my only gripe. The 2 pools are great and clean. Plenty of sun loungers. And when they fill up, they'll bring more out. Food is incredible! A large selection that'll cater for everyone at breakfast, lunch and dinner. The hotel backs onto a lovely, but rocky beach. Buy a snorkel mask, get into the sea and see all the marine life swimming with you. If you're lucky, you'll see a turtle swimming with you like I did..

Sergiu M

I had a very disappointing experience with one of the bartenders during my visit. While the woman in front of us was served four drinks without any issue, when my girlfriend and I each tried to order a couple of drinks (to bring back to our family members), we were abruptly refused. What made the situation worse was that as soon as the bartender overheard us speaking Romanian, his attitude shifted. He suddenly claimed there was a limit of one drink per person — something that is neither mentioned anywhere at the venue nor on their website. This rule was clearly not applied to the customer ahead of us, which made the selective enforcement feel discriminatory. We felt unwelcome and unfairly treated, and sadly, this experience put a damper on what was supposed to be a pleasant outing. I hope the management addresses this behavior and ensures all customers are treated equally and with respect, regardless of the language they speak. Later Edit: I want to sincerely thank the hotel management for reaching out to me personally after my initial review. It was clear that my feedback wasn’t ignored, and I truly appreciated the effort to make things right. The manager was professional, kind, and genuinely committed to ensuring that our experience was a positive one. They acknowledged the situation, assured us it was likely an isolated incident, and went out of their way to make sure we felt welcome and looked after. It's refreshing to see that customer satisfaction is taken seriously here. Mistakes can happen anywhere, but the way a business responds makes all the difference — and in this case, the response was thoughtful and reassuring. Thank you again for showing that you care :)