Andrew Plumpton
Absolutely exceeded expectations!
We had such a brilliant stay – the hotel was spotless throughout and genuinely couldn’t have asked for more. The food was outstanding every single time – fresh, flavourful, and never a disappointment. What really made the experience though was the staff. Every single person we encountered was kind, polite, and welcoming – the hospitality was second to none.
We arrived late due to a delayed flight and unfortunately missed dinner, but the staff went out of their way to prepare a few plates of food for us so we wouldn’t go hungry. It was such a thoughtful gesture and really set the tone for the rest of the stay. Can’t recommend this place enough – thank you for such a lovely experience!
Michelle
We had a lovely experience in our hotel, the staff were all lovely and so helpful all the time. The breakfast had lots to choose from to set you up for the day. The hotel is kept clean and is very modern, it is not far from the strip with all the bars and restaurants but far enough that the hotel is quiet of a night. It’s about a 10 minute walk to the beach.
We had a late flight home so the staff gave us a room that we could use for half an hour free of charge at a time that we chose so that we could freshen up before our flight.
I would definitely recommend this hotel!
Rachel Ledger
Enjoyed our stay at the Servigroup Castilla. Room was spacious, clean and the blind and air conditioning were brilliant for keeping the room nice and cool.
The pool area was nice and was never so busy we couldn't get a lounger. Drinks were reasonable and the food served at the pool was really tasty. Staff were all very friendly and professional.
Tony Rae
From turning up to check in to checking out all the staff were friendly, very supportive and informative. The hotel was very clean and well maintained. We could not find any fault or negatives to report. We both said we would definitely book this hotel again next year. Thank you for making our holiday.
Ruth mcallister
Hotel is so lovely and clean, all the staff are very nice and helpful. We love the upper sun deck area away from the pool for lounging in the sun and then for having a drink as the sun goes down. Rooms are comfortable, and the black out blinds are genius. Location is brilliant, in a quiet area but close enough to walk to the old town area, the beach, and the busy English Square if you desire and there are lots of places to eat and drink close to the hotel.