Mondher Abidi
I had an amazing stay at Asterias Beach Resort! Everything was perfect from start to finish. The hotel is beautiful, very clean, and located right by the beach which makes it even more special. The food was delicious with a great variety every day, and the rooms were comfortable and well maintained.
What really made the difference was the staff – always friendly, helpful, and smiling. A special mention to the bar, reception, and the animation team who created such a fun and welcoming atmosphere. I truly had unforgettable holidays and I would definitely come back. Highly recommended!
Adélka Ptáčková
We had a wonderful stay at this hotel! The food was absolutely delicious with a great variety every day. The sea was beautiful, with an easy entrance into the water and comfortable sunbeds available. One thing we really appreciated was that there was no climbing up steep hills to get around the resort.
The atmosphere was peaceful and relaxing, and we especially liked that the animation team was not intrusive, so guests could truly enjoy their holiday in peace. Our room was also excellent – clean, comfortable, and well-maintained.
We highly recommend renting a car for a day to explore the island and discover some amazing places nearby. Overall, we had a fantastic experience and would happily return. Highly recommended! ⭐⭐⭐⭐⭐
jason steve
Firstly, after reading some of the negative comments, we arrived with open minds. We’re a hard working couple, that save hard to enjoy a couple of foreign holidays a year
Can only think people that leave negative reviews are the people that would always find something wrong
We were in room 3001, which is the nearest swim up room beside the path leading to the beach. Room was spotless on arrival, and the maid that works those rooms kept it like that all week. When seated at the restaurant at night, you have table service for drinks, which we waited a maximum of 5 mins all week for them. We seemed to be seated in the same area most of the week, so a big shout out to the waiter Vasilia who’s a credit to this hotel. Drinks were the standard AL drinks, I think everybody knows that you pay extra for branded liquor where ever you go. Food was great in the evening we both thought but that is subjective I suppose, lot of choices from cooked to salad including a Greek corner. Breakfast was the normal from our experiences aboard.
Only 2 things I would say negative things about are shower over a bath instead of a walk in shower, although it was a great powerful shower and the entertainment in the evening was hit and miss. Although we were there the WC 09/05 so very much the start of the season. Saying that, if you see 3 young lads wearing electric blue jackets, stay put, they’re amazing.
All in all we really enjoyed our stay and if travelling to Rhodes would definitely stay here again
S. F.
We had a wonderful family holiday at Asterias Beach Resort and would happily return.
The hotel has a beautiful beachfront location, the pools are well maintained, and the entire resort has a relaxed and welcoming atmosphere. The food was varied and tasty, with plenty of options every day. Our room was always spotless, and the housekeeping team did an excellent job.
A special thank you goes to Samuel from the restaurant service. He was exceptionally friendly, attentive, and always greeted us with a smile. His kindness and professionalism really stood out and made our stay even more enjoyable.
The only area that could use some improvement is the children’s playground, which is looking a bit old and would benefit from being updated.
Overall, we were very happy with our stay. The friendly staff, great food, beautiful beach, and relaxing atmosphere made this a fantastic holiday. We would definitely recommend this hotel to families visiting Rhodes.
Svitlana Diefenbacher
I am extremely disappointed with the service at this hotel.
I am currently staying here on an all-inclusive basis. Today, while I was at the beach, I went to the beach bar and simply asked for a bottle of water. I was told that bottled water was not available and that I should buy it myself at a supermarket.
I then asked for tonic water instead. There was tonic water clearly available in the refrigerator, but the staff told me they could not find it in the system and therefore could not charge me for it. I was instructed to walk approximately 200 metres to the main bar to Buy it myself. What is the point of an all-inclusive concept if guests cannot even get basic drinking water at the beach bar?
Unfortunately, the situation was made even worse by the fact that the staff had very limited English skills, could not operate the cash register properly, and refused to call the main bar to arrange for the water to be brought over.
This is not the level of service I would expect from an all-inclusive hotel with quiet high prices. I am very disappointed and hope the management will seriously review the service and training provided to the beach bar staff.
Update:
After my review, the Guest Relations Manager came to me personally and apologized for what happened. They brought bottled water to my room and offered bottled water for the rest of my stay.
I really appreciate that the hotel took my feedback seriously and acted so quickly. Thank you to the General Manager and to the Guest Relations team for the excellent customer service.
I still think that that specific person at the beach bar needs better staff training, but I am happy that the management listened and tried to fix the problem 👌🏼.
