Darren Johnson
Honestly most things were ok. But for what we paid I’m not sure ok is ok. There were cleanliness issues, dead ants not cleared up after their run in with a fair amount of insect killer , repairs that hadn’t been completed like the hole in the back of the bathroom door. Entertainment was again ok the guys were very friendly and at least tried. The bar at the pool in the daytime was good , didn’t have to wait long to get served and the girls Lilianna and Panagotia were very lovely, friendly and chatty. Food at the pool bar was good as well. The buffet in the main restaurant was very good to be honest loads of choice. Drinks in the main bar at night is where it all came unstuck , if you got in there at 8 and left at midnight you would have been lucky to get 2 drinks and they were not good when you got them. Table service was non existent but if you went to the bar the guy behind it scowled at you. I’ve run bars for 26 years so I’m not saying they were not trying, but something definitely needs looking at. Just maybe get rid of the 2 lifeguards that spent all day hiding behind the bar at the pool and have 2 more bar staff at night , just a thought. As I say thanks to the girls on the pool bar and the animation team and we did enjoy our stay as a group of 6.
Mark Shelton
Not a 5 star luxurious experience.
This hotel would make a very good 3 star hotel, 5 however I can't agree with.
Drinks are tasteless and food reused between lunch/dinner, same every meal time and no heat or freshness to meals.
I understand 5 star hotels can differ in different countries, but I have stayed in many 5 stars in Greece, this is comparable to a 3 star. Positive point from stay is staff in restaurant are lovely and cleaners also nice and do a great job.
Becky Simmons
Definitely wouldn’t class it as a 5 star hotel. The rooms were very basic and feel like for the size of the property there could be more food options. Ended up having the buffet every night as we tried to book into the other restaurant but was told it was full for the duration of our stay. It has a bus stop near by which gets you into Rhodes old town and surrounding areas for a cheap price which is good and the entertainment staff were lovely. It’s like the olympics for sunbeds, you have to be early to secure! Pool was good size. To be honest the room and food were what let it down for me given the cost of this!
Tina Mansfield
Have just returned from 2 weeks at this beautiful hotel. We upgraded to a sea view and were absolutely delighted with the room!
The grounds are kept beautifully maintained and the whole hotel was clean and fresh.
The staff were excellent. Always smiling, always helpful and always ready to greet you. Big shout out to Marina (the waitress) and Panacottia (bar staff) who went above and beyond for us!
Would totally recommend this hotel for anyone wanting a relaxing holiday.
Leanne Hillman
NOT 5 STAR.
Long review......... I have rated 3 stars and this is being kind.
Myself and partner stayed here end of August for one week, I would not recommend this hotel.
Rooms - spacious, clean (cleaners do great job and can't fault the hotel overall for being clean), no drawers in room and no long mirror (this is of preference).
Pool bar - great gyros and pizza, drinks are all the same in complex, cheap branded and watered down. There is no pool service for drinks, you have to que and fetch these, most 5 star resorts have waiter service at pool side.
Main restaurant - this is where this hotel is let down, the food is repetitive, cold and you get carrots served for breakfast, along with frankfurters in boiling water, hard boiled eggs that are that cheap you can't peel the shells off. Liver in onions and fish smothered in sauces. There is no fresh omelette station or fresh pancake station, they are being made and put into a tray, so a lot of the time it's cold produce. The salad bar, bread and cake selection was better and will say this part is overall lovely. I would say the food quality is the worst I have ever encountered in any hotel, let alone a 5 star resort.
Beach - nice enough, pebbled and need water shoes to go into water, sunbeds tatty and old, really need replacing.
Animation team - all nice people and friendly, although same activity twice a day (water polo), very low budget entertainment on a night in main bar.
Overall I would not recommend, I would advise to stay at Atlantica Resort & Spa which is 5 stars and 10 minutes down the road, we visited here and wowwwwww what a resort.
Before the management comment back on this review and say I didn't report the quality of food whilst in the resort I did, with both TUI reps and reception I can send pictures/complaints through TUI and the online app whilst staying here if you need evidence.
Hopefully this review helps improve the lack of stars on this hotel and the food is improved drastically.
I also checked why the hotel had so many good reviews, when you click on the person who has reviewed they either have only left a review for one place or it's a person who works in Greece as they are reviewing several local hotels. Beware.
My Booking
