Darran Clayton
Where to start? We'll go with the positives, the staff on reception and the food areas are great, the bar staff in the most part are lovely too. Secondly, the beer on tap is Amstel and it goes down very well. Ok, now for the negatives, we've been here for nearly a week and our bedding hasn't been changed once which I think is pretty poor. However the towels have been changed pretty much every day! The floor has been mopped but I'm pretty sure they used the mop to clean the toilet seat too as there was water and sand on it. The food, it's edible if you like a certain level of crud. Kind of disappointed for a 4 star place. Think for the rest of our stay we'll be eating out. As for the actual room we had a standard family and it's not bad, the beds are 2 doubles shoved together, actually they might been queen's and they're pretty comfortable id you like a hard mattress. The balcony is a nice size with a table and 2 chairs and a small drying rack on. I liked the shower but if you want privacy no chance as there's no lock on the door.
For the price we paid for a week I expected a lot better and all things considered I wouldn't recommend this place and won't be coming back. I'm sure there's better options in Benidorm for a similar price, choose them.
Garry Christopher
This Hotel is absolutely perfect for a family holiday. Rooms are kept spotless and the kids pool area is ideal. Bear in mind it's only kids that can use the chutes and slides. The restaurant is a very high standard they try and change the menu daily having different themes. The amount of choice you get is outstanding, there is something for literally everyone. The food hall is extremely hygienic everything is perfectly cooked and as it should be in four star hotel. The staff in the restaurant are excellent and very friendly and helpfull. Don't listen to the rubbish some people post about this hotel. This hotel has a large number of Spanish people holidaying there so that should tell you how good it is. Top marks. Next time in Benidorm this would be my first choice...👍⭐⭐⭐⭐
Melanie Croucher
I have to say it was a great hotel. The entertainment team were absolutely amazing. The slide pool is great, the main pool is also fab. Food was full of choice. My only complaint was that it was so busy!
Kev Marshall
Just returned from a week's holiday here.
Well we nearly cancelled due to the bad reviews- glad we didn't.
2 adults 2 kids 12 and 15 all had a great holiday.
Rooms were clean and always cleaned when we left the card on the door handle, if we didn't need cleaning and just wanted towels we just asked the cleaners and they changed them.
The food was all spot on, my son has a peanut allergy and he was shown round by the restaurant manager showing what to avoid, all item were labelled, they even cooked him his own pizza on the first night until he felt comfortable choosing his own.
Different theme nights for food, Mexican,Thai,Spanish etc, Sunday dinner was especially good apart from no roast potatoes! Still the basic foods for the kids every day if they are not into trying the theme food, sausages, chicken, pizza etc. Loads of puddings and fruit choices.
Snack bars were good during the day if you wanted something small.
Self service drinks good so you don't have to queue at the bar.
Plenty of bars on site to drink at and the one by reception nice and cool to sit at due to the air-conditioning.
It was my sons birthday while we were there, when we came back to the room they had left him a present which made his day.
Yes lifts are slow, we were only on the 3rd floor so easy enough to use stairs.
People still queuing for the sunbeds early🤣 we sat round the kids pool or the seating next to it. We always got a seat no matter what time of day.
Perfectly placed for the beach and bars, uncle peds across from Hotel Rosamar Benidorm was a good place to sit and watch the world go by.
Staff were all friendly and wouldn't hesitate to return again.
KLAUDYNATPS
The hotel was just great. All the staff professional and very kind. Room was clean and when I had an issue with safe box at the beginning, I called the reception and it was resolved in no time.
Pool for the kids was great, we had so much fun playing. Gaming room opened till midnight was also something we enjoyed.
Entertainment was amazing. Animators were very kind and happy.
I really liked the hours for breakfast 7-10 and dinner was late 20-22 which is super convenient when you want to go out after lunch, you’re never late for the dinner!
The entertainment in the evening was also fun. Personally food for me was fine, it was tasty and if you’re a gym freak you can deffo gain because you can eat clean if you wish.
The gym might be upgraded with some other cable machines instead of so many bikes but that’s again very personal and it does not affect my opinion about the hotel, as you are able to do a good workout if need be.
I was on 13th floor but rarely experienced trouble with the elevator, most of the times it was like 1min wait.
Strongly recommended ❤️
My Booking
