Anna Greathead
Just back from a trip here - we had a great time and the hotel provided us with everything we needed for this! The room was comfortable and clean, and everything worked! The staff were unfailingly friendly and working so hard. The location is fabulous with half a dozen wonderful beaches within ten minutes walk. The evening entertainment was actually great - we saw two live bands, a dance show, and a magic show. The food was typical for an All Inclusive at this price point - always something you can enjoy, but a little repetitive. The best night was 'Mexicano' night where there was more flavours. The garden was wonderfully kept and lovely to stroll in. The grounds generally were well maintained.
There were a couple of issues that some people might find to be more difficult than we did so I report them for information.
There are few lifts and a lot of steps! This is simply down to the terrain the hotel is built on but worth knowing if you are slightly less mobile.
The wifi in the hotel is spotty at best. Plus there are also data blackspots. This was not a concern for us especially but I know that some people might want to remain reliably connected.
Whilst the beer, sparkling wine, and general bar drinks were fine - the wine was not great, and the cocktails pre mixed and a bit watery. We opted for liqueurs, mixed long drinks and so on and it was fine.
The more picturesque of the nearby beaches are popular with naturists and there is a lot of nudity. Easy to avert the eyes if you don't like that kind of thing, but the main town beach might be the best thing for you if you really don't want to risk it!
Chris Bruce
Just returned from a week's stay here,from the moment of our arrival we found the staff very friendly and very efficient. The room was a bit tired,but as others have said renovation is going on, the noise was an issue if you went back to your room later in the afternoon, before dinner ,on a couple of occasions work did go on until nearly 7pm. We had a very relaxing time the pools are lovely, a short stroll to the beach, the grounds are lovely ,colourful and well maintained,the sea view sunbeds which you can hire for the day are worth it ,with numbers 4, 5, 6, or 7 seeming to have the best views of the sea. The food was excellent, with a very good choice at every meal , my wife thought some of the food could have been a little hotter ,finding somethings luke warm, but was more than happy with the fresh crispy salads, for me it produced the best full English breakfast I have had outside the UK. We would be more than happy to return here hopefully in a refurbished room when the renovation is complete.
Sonia Słodkowska
We had a really good time at this hotel. The food was excellent, with a wide selection for every meal, so everyone was sure to find something they liked. There was no problem with sunbeds.
Two negatives:
- the hotel is old, and our room had a terrible smell in the closet, so we couldn't unpack (renovations are currently underway, so maybe things will improve soon).
- no cleaning staff at the pool area (lemon slices and used straws were left in the same place for days, and the tables near the sunbeds were dirty and never cleaned, causing annoying flies).
Ian Hopkins
The grounds are so beautiful and very well maintained, the views of the ocean are just stunning. The rooms were acceptable and the hotel was undergoing renovations, which was a bit noisy at times, but it's good to see investment and improvements happening.
The location is a little isolated but that wasn't a real issue for a good restful holiday.
The staff could be a bit friendlier, sometimes they seemed offish. You need to make the clientele feel like you're delighted to have them stay, it really makes a lot of difference.
Overall I'd highly recommend this hotel for a holiday.
Dumitru Munteanu
My expirience was unimaginable and wonderful. Personally I thought the hotel staff were very friendly. The location was fabulous. The food had a great variety and always tasted on point.The hotel beach was not far away and it was made of sand occasionally some rocks. The room was always cleaned and cared for. I would certainly recommend this hotel.