Balint Gulyas
This summer, based on my daughter's choice, we spent our holiday at Hotel Petra Mare in the town of Ierapetra. It's hard to put into words, but out of all our family vacations, this was by far the best. The location is fantastic; being so close to the beach meant everything to us. Breakfast on the terrace with the sound of the sea, lunch, dinner, and evening relaxation... it was a wonderful experience.
The hotel staff were delightful, and I have nothing negative to say. A special thanks to Maria, the Guest Relationship Manager—such a kind and caring employee is very rare! I hope she is truly appreciated.
The rooms were spotlessly clean and the staff made sure of that; their efforts were clearly felt. The rooms were comfortable and appropriately sized—not too large, but that’s typical in Greece.
The meals were varied and prepared with very good quality ingredients, which was a definite plus for everyone in our family.
I feel we will certainly return!
Thank you for everything!
Damian Dzierżak
We spent our all-inclusive vacation at this hotel in Crete, and overall, it left a good impression, though there were a few issues worth mentioning.
First of all, the cleanliness was excellent – both the rooms and the common areas were very well maintained. Housekeeping did a great job every day, which we really appreciated. The food was tasty, but unfortunately quite repetitive – after a few days it felt like we were eating the same dishes with slight variations. On the bright side, the drinks were very good and freshly made, which made relaxing by the bar much more enjoyable.
The pool area with water slides for kids was definitely a highlight – our children loved it and spent most of their time there. However, I have to mention a very concerning incident that occurred during our stay. One of the parasols detached from its base and flew straight into the children's pool area – it was a miracle that no one was hurt. This was extremely alarming and we were shocked that such a safety issue could happen. The hotel absolutely needs to ensure that all equipment around the pool is properly secured to prevent accidents like this.
As for the rooms – they were clean and comfortable, but unfortunately not well soundproofed. We could hear everything from the hallway and the room above us, which made it hard to fully relax, especially at night.
All in all, it’s a hotel with potential, good service, and enjoyable facilities, but it definitely needs to improve some areas, especially in terms of guest safety.
Do
Good and taste food, a lot of different dishes to choose. The only minus food disappears very quickly, but also it is prepared just on time, so for sure everything is fresh, we can see the kitchen.
The view is perfect, sea is visible from restaurant, pool and rooms (if taken sea view).
Service is good, hotel is very clean, rooms are cleaned every day.
Easy access to the beach, a lot of sun-beds everywhere, even you can find adults area.
The beach is sandy. The pool is big with nice view.
Cocktail bar available all the time without queue.
We arrived at 9, so we didn’t receive room at the reception, but we received all inclusive bracelets and lockers for our luggages (personal with access any time), there is also available few changing rooms for people waiting their room (with shower)
About bedroom, ours was comfortable, large with quite new furnitures.
Bathroom was well equipped.
For us, the only negative point for us was the animation after 22:30. They are cutting music, so nothing is going.
It’s mostly place for family, a lot of equipment for children, special pool with a lot of structures, kids club, and even a place for children under shadow at the beach.
Zuzana Kurdiova
The hotel is very nice and very clean. The highlight is probably their cuisine. The meals were really tasty and cooked from fresh ingredients and the variety was excellent considering the size of the hotel. All the employees were always very polite and smiling, and ready to assist with any need. The housekeeping is very efficient too. Rooms were comfortable, AC works quietly and well.
This hotel is very kids friendly and our children enjoyed their time here a lot. The beach is decent and was sufficient . The water is clean and one can have a very nice swim, however it’s not the crystal clear sky blue cove like the most famous places around Greece.
The hotel is very close to the town centre. It’s 10-15min walking distance.
We’d be happy to come back again.
C
The hotel and conditions are excellent. Everything was well-kept and clean, and I saw that they regularly tested the pool water.
The rooms were spacious, clean, and had a superb sea view.
The children's pool with slides is suitable for little kids up to around 5–6 years old. For older children, it's boring.
They have lots of staff animating the atmosphere and organizing various activities throughout the day for both kids and adults. All the staff were very friendly.
There were plenty of sunbeds available on the beach and by the pool. You could find a spot at any time.
The adult pool is 1.4 meters deep, and the entrance into the sea is gradual, so you can walk in barefoot without needing water shoes.
The food is delicious with a wide variety. The quality of the food was genuinely high!
The juice/water/coffee dispensers were dirty (specifically in the area where the liquid comes out). In the last few days, after we noticed this, we chose to drink only bottled and purchased juice/water.
That said, everything else was impeccable, so I don’t understand how those dispensers could be so dirty...
In the evenings, there are various programs and live music, but it's calm enough so you can still have a conversation.
The area itself doesn’t offer much. You can reach the town of Ierapetra in 10 minutes from the hotel. There are a few very beautiful souvenir shops, and the locals are extremely friendly.
There are restaurants, cafes, etc., but it’s a small town—not comparable to the northern part of the island. However, we liked it.
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