Maya Cantagrel
Our stay was extremely disappointing and, honestly, nowhere near what you would expect from a hotel charging over 400€ per night.
The disappointment started as soon as we entered the room. The previous guest’s unfinished cocktail was still there, the towels were torn and stained, the door handle literally came off, and the paint was peeling everywhere. There were also some very questionable marks on the walls.
The bed was another major disappointment. It was a very low-quality spring mattress, extremely hard and uncomfortable, with springs making noise whenever you moved. The whole experience felt like cheap materials and basic quality being dressed up to look luxurious.
Cleanliness was also clearly below the standard expected from a hotel in this price range. On top of that, the soundproofing was practically nonexistent. We were woken up repeatedly throughout the night by noise in the corridors, staff slamming doors, and general hotel activity.
To make matters worse, we spent an entire evening without electricity in our room. Despite this major inconvenience, there was absolutely no meaningful commercial gesture or compensation for the price we paid.
The service was, overall, almost nonexistent. And charging 30€ per day for parking when guests are already paying 400€+ per night feels frankly outrageous.
The food was another disappointment. The breakfast looks attractive at first glance but he food felt extremely cheap and, in our experience, some of it was honestly inedible.
The swimming pools and facilities are very nice, and the spa was genuinely high quality. The spa team, in particular, showed a real sense of hospitality and was one of the few aspects of the stay that actually lived up to the standards you would expect from a luxury property.
Overall, this hotel seems to focus heavily on appearance and presentation, but unfortunately the actual quality, maintenance, cleanliness, comfort, food, and service do not match the image or the price. Unfortunately, we would not return and cannot recommend it.
Tim Munday
Just returned from a week at the Melia Ibiza and loved it so much that we're planning to return in October. Great location, both in relation to the coast and beaches and to the town centre of Santa Eularia (an easy 15-minute walk away). We stayed in The Level and all aspects of the amenities and service were exceptional. All the staff were friendly and helpful and went out of their way to make sure we were enjoying our holiday (thank you Martin, Nicole and Carla, in particular). Our room was upgraded (first ever! Thank you, Belen!) and was huge and luxurious, as well as being right in the centre of all the amenities. We had booked bed and breakfast and the breakfast offered a wide choice of tasty pre-prepared and freshly cooked food, but the lounge in the Level also offered a range of drinks, nibbles and tapas from 5 pm, so, if we had been content to stay in the hotel, we could have survived quite happily on what they provided. We ate in the rooftop restaurant one night. Limited menu options, but my red snapper was very tasty and my wife's steak was very good. Otherwise we ate in Santa Eularia because it was an easy walk in and out. We also took advantage of the wonderful yoga class every morning. Yoga in the sunshine, looking out over the sea, with the waves and the birds providing the soundtrack, was surreal, bordering on the mystical.
Andrei
We have been staying at Meliá Ibiza since last Saturday and are checking out tomorrow, and all I can say is that we have had an absolutely wonderful holiday.
The hotel is beautiful. The décor is stylish and modern, the views are breathtaking, and the location is perfect. It is peaceful and quiet, yet still close enough to easily reach the busier parts of the island when you want a bit more atmosphere. There is also a bus stop just a few minutes' walk away at the Palau de Congressos, with a direct connection to the airport, which is very convenient.
We stayed in a Junior Suite with a sea view, and it was spacious, spotless, and very comfortable. As an adults-only hotel, it offers a wonderfully relaxed and peaceful atmosphere throughout. The pool area is beautifully maintained and a fantastic place to unwind, and having food and drinks served by the pool is a lovely touch.
What really made our stay special was the staff. Every single person we met was friendly, attentive, and genuinely welcoming. A special thank you to Maky, the barman, Maria from Front of House, Pablo, the Restaurant Manager, and Patricia at Reception. They were all exceptional and went above and beyond to make our stay memorable. Everyone was wonderful, but these four deserve a special mention for their outstanding service.
We were especially impressed on our first night. Our flight was delayed, meaning we missed dinner, so we called ahead to let the hotel know we would be arriving late. The team kindly offered to leave sandwiches and salad in our room, and after arriving well after midnight, it was such a thoughtful gesture to find food waiting for us. It was very much appreciated and a great example of the excellent hospitality we experienced throughout our stay.
Another bonus is the free parking directly outside the hotel. There are around 10–15 spaces available, and if you're lucky enough to get one, it's free. There is also plenty of free street parking nearby.
The only small suggestion I would make is regarding the music around the pool area. Sometimes it is so quiet that you can barely hear it, which can make the atmosphere feel a little flat. A slightly higher volume and perhaps a more upbeat playlist could really enhance what is already a fantastic pool experience.
Overall, we have had an amazing stay and would happily return. The hotel is beautiful, the location is excellent, and the staff are truly outstanding. Thank you to the entire team for making our holiday so enjoyable.
P.S. If you visit, you absolutely have to try the "Maky Mojito" 🤤. They are dangerously good I completely lost count of how many I had! 😂
Stay hydrated- have a Maky Mojito 😁
Omer Cezar
⭐⭐⭐⭐⭐ **An Unforgettable Stay at Meliá Ibiza\!**
From the moment we arrived until the day we checked out, our stay at **Meliá Ibiza** was absolutely exceptional\. The hotel is beautiful, elegant, and perfectly located, with breathtaking sea views and an atmosphere that makes you feel relaxed from the very first minute\.
The **pool area** is stunning—peaceful, luxurious, and impeccably maintained\. Spending the day by the pool with the excellent food and drinks from the pool restaurant was one of the highlights of our holiday\. Every meal was fresh, delicious, and served with genuine hospitality\.
What truly makes this hotel special, however, is its incredible staff\.
A very special thank you goes to **Nibal**, the security guard, who was one of the kindest and most welcoming people we met during our stay\. He always greeted us with a smile, made us feel safe, and genuinely cared about every guest\. His professionalism and warmth left a lasting impression\.
I would also like to sincerely thank **Alex, Ana, and Paula** at reception\. They were always friendly, attentive, and incredibly helpful, making every interaction effortless\. Their professionalism and positive attitude made us feel valued and at home throughout our stay\.
A big thank you as well to **Pablo**, the waiter, whose outstanding service, friendliness, and attention to detail made every meal even more enjoyable\. He consistently went above and beyond to ensure we had a wonderful experience\.
It’s rare to find a hotel where every member of the team is so dedicated to creating unforgettable memories for their guests\. Thanks to all of them, our holiday exceeded every expectation\.
We will definitely be returning to Meliá Ibiza, and I wholeheartedly recommend it to anyone looking for a luxurious hotel with outstanding facilities and, above all, exceptional people\.
Thank you, Meliá Ibiza, for an amazing experience!
Erran Emmanuel-Thomas
The hotel was great. A lovely premium experience. The staff were great especially Claudia, Pedro and a young lady who's been working there for less than a year, who gave me the best service, this had made my stay even more enjoyable. The chef's dinner service was amazing. The rooms are nice, modern and somewhere you can relax. The pools are amazing especially the 5th-floor rooftop pool. 2nd time staying and I will be there again next year.
