Charlotte K.
We stayed at the hotel with 2 small kids for 7 nights. We booked a beachfront family bungalow which was new, clean and very spacious. I’d recommend booking a bungalow rather than a room in the main building.
We were unlucky with the weather for the first half of the vacation but luckily there was the animation team (kids club), who were amazing and always provided fun activities. There is also a nice outdoor playground and the kids pool, main pool, and beach are all great for kids.
The food was alright, we only ate at the main buffet restaurant and there was always something to our liking. There’s also a small shop with essentials at the hotel (from snacks to pool toys). All in all, a beautiful resort for families.
ER
Our family's favorite hotel!
We managed to visit this wonderful hotel for the second time this year, which always offers new and wonderful surprises.
The gardeners take care of the freshness and renewal of the magnificent landscaping, the cleaning team ensures that everything shines with cleanliness.
The meals are very tasty and varied.
The entertainment includes all age groups, from the youngest to the grandparents.
The hotel management is very sympathetic and cares wholeheartedly about the satisfaction of vacationers.
The entire service is of a very high level, the staff is professional, friendly and caring.
There are always enough staff at the hotel reception and everything runs extremely smoothly.
The international entertainment team is amazing in its creativity and synergy, being active both in daytime activities and often as talented artists in evening performances.
This time the surprise performer was the famous Austrian baritone Thomas Weinhappel.
We felt like we were in paradise, living in the middle of a beautiful botanical garden, with incredible views of the sea, and being looked after by the hotel's excellent team.
Special thanks to Nicos and Eleni, excellent managers in their field.
James Cotton
Great stay overall, with a few drawbacks
We stayed here for 9 days in a room with private pool access and a sea view, and overall we had a great experience. The resort is excellent for both couples and families. The staff were always smiling, polite, and professional, and the level of service — from restaurants and buffets to excursions, luggage handling, and transport — was very good.
The buffet food was enjoyable, with a good variety including local dishes. The location is also convenient, although having a rental car is definitely recommended to explore the area. There is free parking available just outside the hotel, which was very much appreciated.
The room itself was comfortable — the shower was excellent, and the beds were some of the best we’ve experienced, with very thick and comfortable mattresses. The pools were lovely, and the sunbeds were great, although the pools are not heated, so they were a bit cold in April.
Now for the drawbacks.
If you’re not on an all-inclusive package, drinks are quite expensive. We were paying €4.70 for a Pepsi, and it was only 220ml — not even the size of a standard 33cl can.
We also had an issue with our room during two days of heavy rain, where water was leaking through the front door and pooling inside. This made things quite difficult, especially with a baby. For a 5-star resort, I felt more could have been done — either offering a room change or checking in more frequently to help manage the situation. We ended up using our own bath towels.
Another slightly aggravating point was the on-site massage center. Staff regularly walk around the pool and beach areas trying to sell their services. While understandable, it became a bit repetitive and intrusive over time.
Despite these points, this seemed like a one-off issue, and overall the stay was very enjoyable. We are already considering coming back to Crete, and I would definitely look at staying here again — next time, I might even bring my mum along for some babysitting!
Arman Karimi
Very nice and equipped hotel. The rooms and hotel amenities are perfect and countless. Not only won't you get bored in this hotel, but you also might not have enough time to enjoy all the different activities.
worth mentioning that all the hotel staff are well-trained and happy, which gave us a good feeling from the beginning, and they were always eager to help.
Special thanks to the Animation team for such good vibes and for bringing joy to everyone.
I am a very picky person when it comes to hotels and vacations, but I totally recommend this hotel to everyone looking for freshness and joy away from the hustle and bustle of the daily grind.
Princess A
We had an absolutely wonderful stay at Iberostar Creta Marine. From the moment we arrived, the hospitality and attention to detail made us feel truly welcome.
A special mention goes to Ellie from Guest Relations, who was absolutely amazing — so friendly, helpful, and always went above and beyond to make sure everything was perfect for us. She really made our stay extra special! She made it so easy to book excursions and taxis so if you feel overwhelmed speak to Ellie!!! She will help you and check up on you through the holiday to ensure your all okay.
The pool bar team, especially Niki, were fantastic — always smiling, super friendly, and made the best drinks. They created such a relaxed and cheerful atmosphere by the pool.
The food was incredible — so much variety, beautifully presented, and full of flavor. Every meal felt like a treat, and the service throughout the resort was excellent.
The hotel itself is spotless, with beautiful grounds, great facilities, and stunning views of the sea. Whether you want to relax by the pools, enjoy the private coves, or explore the area, there’s something for everyone.
Overall, an amazing experience — we can’t wait to come back!
