Kay Keech
We had the pleasure of staying this hotel over October half term. Perfectly situated on the edge of the Old Town close to shops, restaurants and bars and within a 5 minute walk to the beach.
The hotel is very welcoming, clean and staff are very friendly and helpful. When we arrived at the hotel we were greeted with a friendly smiley face. We arrive about 4 hours before we could check into our room, but were told that our room was already ready so no hanging around waiting.
When we arrived at our room i was a little concerned as it was situated right opposite the lifts so thought that it maybe a little noisy with people coming and going. This was not the case we didn't hear any noise once we closed our doors. Rooms were very clean for the whole of our stay.
The room was large and airy and had a great sea view across the town. There was lots of space in the wardrobes to hang or put your items away, as well as a safe (that was free). The room had tea and coffee facilities, as well as a fridge with water.
The Bathroom had a large walk in shower, toilet, bidet, and his and her sinks. There was shampoo, conditioner, wash and moisturiser too, as well as a hairdryer.
Our stay included a Buffet breakfast, which was lovely and a great choice to suit everyone's tastes, from hot cooked breakfast, to savouries, fruit, meats, cereal, omelettes etc. Drinks were self service.
The pool area looked nice but as it was October we didn't sit down there, as it was mostly in the shade for parts of the day.
There was evening entertainment every day but we didn't stay in the hotel for this so cannot comment.
Bar area in the lobby was nice and relaxing for a night cap before bed and the staff were very friendly and chatty
Overall this is a lovely hotel situated well for all amenities, with high standards and friendly staff, i would definitely return next time I'm in the area.
Lindy Lou
Just returned from a lovely stay at this hotel. All the staff are very friendly and hard working and always happy.The bar staff are always happy at their work and nothing is too much trouble. The rooms are very spacious, and have everything you need, you may need to take some hangers if you take lots of clothes!! The food is lovely always something for everyone, did notice there is also a good vegetarian choices. The hotel has a great frontage with plenty seating and sunshades there is also no smoking area too. There are plenty sun beds and never had a problem getting one. There are plenty hotel is ideally situated for the old town and a short walk to the new town and beaches. This Hotel is one of the best we have stayed in. Well Done Hotel Victoria.
Arunas Kugauda
Spend a week here with my 12 year old son. Overal hotel is good. Staff is fantastic, always eager to please. HUGE thank you to Spanish Viking Kike, Oriel, Alberto , Lia and all the rest. San Miguel, tequila was top notch. People really know how to engage with kids/adults and how to make stay pleasant.
I personally don't get all the "issues" about the food. Plenty of variety, always fresh, no funny smells etc. Rooms are spacious with fantastic views and cleaned daily.
Few things that I wasn't too keen on :
"All inclusive" concept is rather confusing. It's very unclear what you can and can't have with different colour bands.
Pool is on a smaller side , and is definitely not what you see on all the pictures. Last bit is lifts.... and all the waiting. If you have no patience, or over 20 stone, this place is not for you.
Would definitely go back for a short break to party in Benidorm, but not for a long family holiday.
Charlie Newcombe
We had a 7 night half board stay here recently. For the price I highly recommend this hotel, the location is perfect, couple minutes from the beach and restaurants. The room was nice, clean and fairly spacious - but the bathroom decor (yellow and blue) let it down slightly, and the fact that the floor when we arrived had a fair bit of sand all over it from the previous occupiers. The food selection at breakfast and dinner was very good, fresh salad and well cooked meats - sometimes it got a bit samey but it’s usually the case at these type of hotels. Service was really great, especially in the bars and restaurants, and the live performances and acts they showcase in the main bar were fantastic! The poolside entertainment was also very good. We had a slight issue one night trying to book a taxi after being told it’d be no issue, we were then told that there were none available and the man on reception did little to offer alternatives. I would stay here again nonetheless, and would recommend to families.
Jan
Fabulous hotel and in a great location!
Staff were super friendly and made us feel very welcome.
The food was amazing too.
We we⁹nt fully inclusive and was worth every penny! *****