Dominik Kadlcik
I am currently spending my holiday at this hotel and I am extremely satisfied. The entire complex is beautifully maintained, and the accommodation is of a truly high standard – everything is very modern, clean, and cozy, which gives the stay a pleasant feeling of luxury. What makes this holiday truly special, however, is the fantastic atmosphere created by the animation team. They are incredibly friendly, full of energy, and know how to create an environment where you immediately feel welcome. Furthermore, the program they organize is very diverse and entertaining – there is always something interesting going on from morning until evening, so there is never a dull moment. Overall, it is a combination of beautiful surroundings, great accommodation, and perfect entertainment, which makes me enjoy my stay here 100% and I highly recommend it to anyone looking for both relaxation and active fun."I am currently spending my holiday at this hotel and I am extremely satisfied. The entire complex is beautifully maintained, and the accommodation is of a truly high standard – everything is very modern, clean, and cozy, which gives the stay a pleasant feeling of luxury. What makes this holiday truly special, however, is the fantastic atmosphere created by the animation team. They are incredibly friendly, full of energy, and know how to create an environment where you immediately feel welcome. Furthermore, the program they organize is very diverse and entertaining – there is always something interesting going on from morning until evening, so there is never a dull moment. Overall, it is a combination of beautiful surroundings, great accommodation, and perfect entertainment, which makes me enjoy my stay here 100% and I highly recommend it to anyone looking for both relaxation and active fun."
Kaya
We had a family holiday in Asteria, really loved the room that we stayed it was very big and spacious.
The hotel generally very clean. The food was okay but repeating itself a lot. Had great time in relax pool and activity pool.
Beach is not sandy and the sea was very wavy so that was impossible to swim with kids in the sea. We spent all of our time in the pool which was very enjoyable and fun.
As i observed they have too many staff to not let the customers down. However there is training problem with staff. I was expecting more professional service in eating and drinking areas but this didn’t cause anything.
Had a good time and memories in your hotel. Thank you everyone
Ozge Gul
Instead of feeling cramped like many hotels, this property is spread out over a wide area, which is a huge plus. With 3 main pools, a mini splash pool, and various bars and cafes, you never feel the crowd even when it's busy. The tiered setup of the pools keeps noise levels down: the relax pool is quiet, while the activity pool has music and fun events. My 9-year-old daughter had a blast in both the slide pool and the splash area. Finding sunbeds around 8 AM was super easy, and since people move between pools throughout the day, sunbed availability wasn't a major issue.
Dijana Ilijovska Gjoreska
We had a wonderful holiday at Asteria Family Resort! The hotel is very clean, the food is varied and delicious, and the staff is friendly and always willing to help. The pools and the beach are excellent, and the entertainment for both children and adults is great. We had an amazing family experience and would be happy to return again. Highly recommended!" ⭐⭐⭐⭐⭐
Cris Tine
Thank you for your response. However, I would like to clarify that we did raise our concerns during our stay. For two days, we requested milk for our child and were told that we were not allowed to take food or drinks from the restaurant to our room. In the end, we had to go to a local shop and buy milk ourselves. If milk purchased from outside the hotel could be taken to the room, we do not understand why no solution could be offered for such a basic need of a young child.
One morning, our child woke up at 8:00 a.m. crying for milk, which was a very upsetting and stressful situation for us as parents. For this reason, we do not believe it is fair to state that we did not communicate the issues we experienced during our stay. Our review reflects our family's genuine experience, including the concerns regarding cleanliness, the repetitive food selection, and the lack of support in a situation involving the basic needs of a small child.
We hope our feedback will help improve the experience of other families travelling with children in the future.
Family Resort Side was very disappointing. The food was very repetitive, and after a few days it felt like the same dishes were being served over and over again. We have a 2-year-old child, and it was very difficult to find something suitable for him. He did not like the food that was offered, and because there were very few alternatives, he often ate very little. On one occasion, he ate only plain bread because he was hungry, and on other days he filled up on bananas because there was nothing else he was willing to eat.
For this reason, our child drank more milk than usual during our stay. The first time we asked for milk, a staff member questioned us by asking, "Does he really drink that much milk?" After that, our requests for milk for our 2-year-old child were refused several times. We find it unacceptable that such a simple and reasonable request for a young child was denied in a resort that presents itself as family-friendly.
In addition, the cleanliness of our room was far below expectations. Our child walked barefoot in the room, and the soles of his feet turned black because the floor was so dirty.
On the morning of our departure, we wanted to prepare a few sandwiches for the journey, but there were not even any cold cuts available to make something suitable for our child. For the price we paid, we expected much better service, especially when it comes to meeting the basic needs of families travelling with young children.
Unfortunately, this was not the holiday experience we had hoped for, and we would not return to this hotel. We do not recommend it to families with young children.
