Steve F
Fantastic experience, good sized room,cleaned every day,food was fresh and good quality, bar staff were really friendly and tried very hard to please the guests, one barman in the sunset bar was absolutely fantastic (Benjamin) couldn’t do more and had great attitude and took pride in his job and made you feel special! Also the waiter on rollerblades was brilliant in customer service and kept coming over to ask what we wanted to drink and kept our refreshments topped up constantly poolside. The only small negative was the restaurant manager in the ala carte restaurant was a bit rude to me one night when we wanted to book a table and he said IMPOSSIBLE
Then my partner spoke to a lovely waitress there by the name of I think Anyar who said come back in 45 mins and then we were served by her faultlessly
So in conclusion a 99.9 percent great experience and will definitely revisit this resort again
And is worthy of my 5 star review
Chronik Spartan
Absolutely amazing hotel made ever better by the staff!
We stayed for a week in July 2025 as a group of 10 and had an absolutely fantastic time. The food was varied and delicious, the rooms were AMAZING and the drinks were among the best I've had from an all inclusive.
The crazy part to my story is that we managed to misplace our luggage on the last day and had to fly without it. I was sure I would never see it again as it wasn't the usual situation of losing luggage through the airport. I didn't really know where to turn or how to solve the problem but the amazing guest relations manager Oyunchimeg Guloglu went out of her way and made it a personal matter to help us find our luggage and get it sent back to us via FedEx. I would honestly be here all day describing the amount of support and help she provided, so to sum it up she went above and beyond to provide an unbelievable amount of support and not for one second did any language barriers get in the way. Absolute WORLD CLASS service! Thank you Oyunchimeg!!!
Finn Vroomen
We went to the hotel without any recommendations and everything was wonderful. The greenery inside the hotel makes a difference in every way. Although there were many dining options, the food was quite good. The evening animation shows were excellent, the dancers were excellent, and the activities were full; you never got bored. The entertainers were truly professional. Thank you for everything. We plan to come back :))))
Daniel
I recently stayed at Asteria Family Resort and I have to say the overall experience was absolutely fantastic – the resort itself, the facilities, the food, everything was top-notch. Truly one of the best holiday complexes I’ve visited.
The entertainment and activities team deserves a special mention – they were absolutely amazing, full of energy, and honestly the best I’ve ever experienced anywhere in the world. They made every day fun and unforgettable.
That being said, I was genuinely shocked by the attitude of some of the bartenders at the pool bar. While not every staff member was like this, a few of them were unbelievably rude, arrogant, and disrespectful – easily the worst service I’ve ever encountered in my life. It really stood out in contrast to how amazing everything else at the resort was.
If the management could address this issue with the bar staff, this place would honestly be close to perfect.
Frizzy
The room was exquisite, the cleanliness was excellent, the hospitality and refreshments were excellent. We felt right at home, thank you very much. The staff was friendly. If my friend and I were to go again, we would definitely choose this hotel. The evening shows were wonderful, and the animation team was very friendly and genuine
My Booking
