Gabbi
Our trip was amazing! The location of this place is beautiful and peaceful with also some shops along the beach.
We didn't have many issues with our stay at all, the staff were lovely, offering us peanuts, sweets and crisps to go along with our drinks and when we were checking out the man at reception asked us if we would like some water for our journey home.
Our main issue was the buffet, often the food in the buffet was cold and at dinner time as a vegetarian my options were limited. I had another family member staying with me and they came across raw fish a couple of times.
The breakfast buffet was a bit better, there was lots of options however the roasted tomatos were still cold most of the time.
The room facilities were amazing, we were given many free things with our room such as robes, shower caps, foot cream, pillow spray and our fridge was stocked up with water and pineapple juice. We decided to upgrade and use the kitchen facilities and this definitely came in handy. We were about €15 a day for the facilities and it was definitely worth it as we were able to keep all of our drinks cold on warm days and we also got access to the freezer where we were able to store ice.
The room service was great, our room got mopped everyday and we also got new towels every day.
Overall we would definitely stay here again, our stay was amazing and very relaxing!
Lotte Van Peppen
Fantastic accommodation! This was the first time I had to stay somewhere on my own, and the staff made me feel comfortable and safe from the very beginning.
A special thank you to Carmen, who often brought me my meals, Carlos at reception, and the housekeeper for their kindness, enthusiasm, and helpfulness. They made my stay even more enjoyable.
I would highly recommend this hotel to everyone. Whether you are travelling alone, with friends, or with family. There are plenty of activities for children, but they are in separate areas, so they do not disturb other guests. The hotel also offers various activities and events for guests, which adds to the overall experience.
The hotel has a spa, a gym, spacious rooms, and breathtaking views. I am quite particular about cleanliness, and I can honestly say that this is one of the cleanest places I have ever stayed. The location is excellent as well, with the beach, shops, and restaurants all within walking distance.
Thank you all for everything. I had a wonderful stay and hope to return in the future!
Marc Baxendale
This was a perfect hotel for the whole family. A fantastic kids club for our boys. They absolutely loved going. Lots of games and video games to play. This gave us some valuable time to get ourselves ready to out. The staff were so good with the kids and the boys liked them.
The rooms were spacious and the bathroom was great with great water pressure. Just watch the kids don’t flood the area!! Location and pools are perfect and the beach did not disappoint! Will def be back. Thank you Estimar!
Fridrik helgi Árnason
We have stayed at this hotel several times over the years and have always enjoyed our visits. It has a great location, the rooms are modern, spacious, and comfortable, and the staff are friendly and helpful.
This time, however, we felt the hotel had changed a little. The biggest disappointment was the pool area. It wasn't so much the facilities themselves, but rather the overall management and cleanliness. Food purchased from the pool bar was often left around the sunbeds, and empty glasses and other items from the bar were not cleared away frequently enough. As a result, the pool area didn't feel as clean or well looked after as we remembered.
Overall, we still had a pleasant stay and would happily return, but we believe the pool area would benefit from better supervision, more frequent clearing of tables and sunbeds, and clearer enforcement of the hotel's rules to maintain the high standard we experienced on our previous visits.
Marcel
We returned again to our favourite hotel in Calpe, It is our 6th time. They had installed chrome cast this time, however our device didnt connect and the technicians couldn't fix it. So again no dutch tv channels. The standard channels were mainly English, German and Spanish. So let down for a luxury hotel and easy to fix I guess. Especially when there are also dutch tourists
We noticed the hotel was far busier then previous years and also way more English (70% ). Maybe due to jet2holidays which has taken up the hotel in their programm? A bit different clientele from the previous years.
Also the coffeecups are still not for sale at the supermarket. And this new illy machine is also a let down. Why not keep the nespresso machine?
There was hardly any adult entertainment in the evening apart from a dj at the skybar. But not singer/performer in the lobby.
Apart from this the housekeeping is excellent and the rooms and balcony and location is great.
I hope however that the above concerns will be sorted upon our next visit.
