kristina Reynolds
The staff at the hotel are absolutely fabulous. Even when my daughter was I'll while we was away the chef Ilias took it upon himself to take us to the pharmacy to make her well.
His food apart from this was amazing.
The rest of the staff where so good to us all, the manager Costa even upgraded us without cost to accommodate my daughter. Thanks Diogenis hotel for a great holiday.
The hotel is great the staff are amazing.
Ian Case
We are having the most amazing holiday here at this hotel. The staff are super friendly and special callout to Sophia and Ilias who have been absolutely brilliant and gave me the most amazing birthday thank you
The hotel is right on the sea front and has its own beach and sun beds. The room we had overlooking the pool was exactly right. Light and airy which the cleaning staff work to a high standard.
The hotel is on a flight path but we never found this to be an annoyance.
Food is amazing. Want to learn how they cook that pork and beef so tender.
Andzhela Yordanova
Our stay at Diogenis Blue Palace was absolutely amazing, easily a 5 star experience from beginning to end.
What truly made it special was the warm and genuine hospitality. We are very happy with all the employees for the warm welcome they gave us. A big thank you to Ilias, Yorgos, Ivan, and Ari, who were all incredibly friendly and welcoming throughout our stay. They created such a relaxed and positive atmosphere that made us feel completely at home.
The hotel itself is beautiful, with stunning surroundings, comfortable rooms, and a peaceful environment that made it the perfect place to unwind. Everything was spotless and very well looked after.
We had such a memorable experience and would definitely return in the future. Highly recommended for anyone visiting Crete!
Monika Ratynska
Good hotel We had a really lovely stay at the Diogenis Blue Palace 💙 The hotel is clean, comfortable and well located. The manager, Ilyas, is extremely friendly, kind and always helpful — he makes everyone feel welcome. Also Iwan from the staff is very polite and professional. Thank you for the great service and warm atmosphere! 🌞🇬🇷
⭐ My Review of Diogenis Blue Palace ⭐
I honestly don’t understand why some people leave bad reviews about this hotel. We’ve been here several times already — and we keep coming back, just like many other guests who return year after year.
If you have any problem, you just go to the reception — and it’s solved immediately. Everyone is kind, friendly, and always ready to help.
If you want a special table or meal, just ask — they’ll arrange it for you with a smile. The food is delicious, the atmosphere is relaxing, and the whole team makes you feel welcome.
So honestly, I can’t agree with those negative opinions. Diogenis Blue Palace is a wonderful place to stay, and I’m already looking forward to coming back again! 🌴☀️💫
ieva peleka
I do not recommend visiting this hotel or choosing it as your holiday destination. The hotel deserves maybe 2 stars, but definitely not more.
The so-called “all inclusive” drinks menu is almost empty — there are basically no real drinks included. All the usual cocktails had to be paid for separately. The bartender had no idea how to mix drinks properly — he just poured alcohol without any control, and we constantly had to watch to make sure he didn’t fill half the glass with pure alcohol.
When we ordered à la carte dinner, it turned into a complete disaster. The reception told us to “go talk to the chef.” We went to speak with the chef , and he said, “Write me a good review, and I’ll organize some shrimp and maybe some fish for you.” No one mentioned any payment, so we agreed.
That evening, when we were eating, the chef came over and started insisting that we all give the hotel a 5-star review and mention his name specifically, otherwise we’d have to pay 20 euros for the meal. He even told us that if anyone asked, we should lie and say we had paid. He made everyone at the table — all six of us — write fake positive reviews. It was absurd and honestly shocking.
The hotel itself feels more like a cheap retirement home than a resort.
There are only two toilets in the entire hotel and beach area, and they are constantly wet, dirty, and usually out of toilet paper.
The food selection is very poor — the only fruit served every day were watermelon, unwashed grapes, and melon.
There was also no drinking water available in the fridge — whoever managed to grab a bottle in the morning was lucky, and everyone else had to go without.
The room was tiny. The shower was so small that even a child would struggle to move around. The sink was clogged, and the shower leaked all over the floor. Even after we complained several times over six days, nothing was fixed.
The balcony was covered in pigeon droppings, and pigeons were constantly walking and cooing on the roof, making it impossible to sleep.
Overall, it was a very disappointing experience, and I strongly do not recommend this hotel to anyone. Choose a better place and read the reviews carefully before booking.
One of the few bright and positive aspects was the Bulgarian waiter Ivan, who was always kind, friendly, and helpful.
Andnif you read reviews with 5 stars and shefs name thats meen its all fake forced reviews unfortunately.
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