jim wetzels
The terrace manager/pool boy Pepe is a polite and correct man who ensures that the hotel guests can enjoy the hotel facilities to the fullest. If "strangers" try to misuse the facilities, he acts politely, correctly, and kindly! And that is greatly appreciated by the guests! But it is not just Pepe; compliments to all the staff for the pleasant and trustworthy experience when you book this hotel! Thank you!
Felix Blanco
Amazing place the Terrace of this hotel. We we’re help at the Bar Terrace by a young guy. I forgot his name. Now I can tell you he was amazing the best service ever. He help us choose the best food, also he serve us the drinks. The guys is a professional at his trade. Just unbelievable service and treats us as family. I will have a guy like this working in my business forever. I will tell management of this Hotel to keep this guy. He is the best. I’m from Miami. This know what is service and quality on a place like this. 10 stars for this guy. He is the bartender and the server at the Terrace. Thank you for your kindness and service. We will never forget this. Wait for us next year we coming back. Expect to see you again.
Richard A Wright
Friendly and helpful staff, it's right next to the beach and convenience for most amenities.
The disappointment was related to the breakfast buffet although I won't go into details. All in all we would recommend it.
Dominic Collingwood
What a fabulous hotel in Benidrom. Maybe the best view in town (balconies overlooking the beach with rock in distance) and perfectly located, with excellent food and drink (the buffet dinner in particular), wonderfully helpful staff (both on front desk and at the bar), and all for an extremely reasonable rate. Lounging by the pool with a couple of tostadas, an ice cold beer, and the sea lapping just a few metres away - brilliant. Thank you to Estela and the whole team for a brilliant stay.
Our adventures Around
Central location and honestly couldn’t recommend the Cimbel highly enough to anyone visiting Benidorm.
It’s not a budget hotel so if that’s what you’re looking for move on and consider alternatives.
Pool is perfect, deep and very clean.
Plenty of sun loungers available around and also tables and seating allowing you to watch the views of Benidorm pass by this beautiful hotel.
Staff always happy to help and have a great welcoming smile whenever you need to talk to them from arriving through to check out.
First floor rooms on the front are all small pool rooms, these we would book if visiting in the future, they just give you a little more space.
Our first room we had to change as previous guests had smoked in it, that’s the only negative aspect of our stay and after quickly talking to the team on reception we had an alternative room and it was absolutely perfect!
Bathrooms plenty of space and shower is super powerful just how we like it! Dual sinks allowed for both of us to get ready together with no issues.
Breakfast is amazing! Plenty of choice, amazing orange juice and lots of hot coffee…. The variety of fresh fruit and pastries on offer is great and constantly refreshed, make sure you try the pink coated jam cakes they are amazing!
