adrian knight
Nico, is a diamond.
Receptionist who booked us in is lovely. Thank you both for making our stay a good one!
On the whole most staff friendly and welcoming.
A few of them you can just tell they dont want to be at work and are a little abrupt.
Aircon pants and actually spoilt our stay.
Noticed that at the weekend a lot of day passes were sold and this become frustrating during dinner as it become very overwhelming when trying to get to the buffet. Also use the bathing facilities as got over crowded.
Some silly rules about drinks and size glasses they can give you but you can order 2 drinks at a time, surely just give us the bigger glass??
Rooms are kept clean everyday and cleaners were very good and friendly, thank you x
Maybe just a few water dispensers about so people can refill bottles?? A lot more environmentally friendly and will stop the complaints about water access.
This was our 2nd stay in 8 weeks no regrets but improvement needed for us to book the 3rd
Jennifer and Steven Zheng
We came here for our honeymoon, they were absolutely fantastic. My husband planned with them to have a bottle of champagne in the bedroom with rose petals. Food was great for all inclusive standards and they had your own beer and wine stand, help yourself. Location was great, swimming pool was great. Highly recommend.
Natalie Cheetham
This hotel is fantastic. The cleanliness of the hotel is outstanding, good variety of food and drink, entertainment in the pool everyday and every evening, the roof top is beautiful with stunning views. What really stood out was how friendly the staff were. In particular I’d like to thank the bar tender ‘Gorka’ for always being super friendly and welcoming, he deserves some recognition as he does an amazing job and always greeted us with a huge smile. He goes above and beyond for hotel guests and he truly is gem 💎 thankyou Gorka! Overall this was a great first visit to Gran Canaria for us and will be returning to this hotel 😊
Eliza Grace
Fantastic stay, the hotel is spotless with a great location close to the beach and town.
The food was delicious with a lot of choice everyday, something for everyone!
The best part for us was the staff, the waiting staff especially they were so friendly and helpful
Thank you to reception for the warm welcome and help throughout our stay, a special thank you to Africa who brightened our day!
We have booked for next year already! See you in July 2027!
Eliza & Claire
suzi Whiteman
Lovely adult only hotel. Absolutely spotless hotel, cleanest place I think I’ve ever stayed in !
Great location, out of the way from most of the noise but close enough to walk places. Roof top pools, bar and views are just beautiful. So relaxing.
Only downside was my room was directly above a Chinese restaurant and all I could hear was banging of a wok all day long, and crying kids. Bit annoying when I left mine at home and wanted some peace and quiet,
But I wasn’t in the room long enough to really stress about it.
Pool area downstairs is lovely. Day time activities were a bit pants. I didn’t even know anything was going on, and missed every one.
Restaurant and food were very good. Staff all lovely, very helpful and polite.
The spa was a lovely added touch. I had a massage by a lovely lady, it was the highlight of my stay. I felt so relaxed and the lady was very well experienced in massage. All the spa staff were so nice. I would have had another massage if the prices were a bit cheaper.
Lovely stay overall. I would return, but I’d want a higher floor facing the sea.