Mark Edwards
The hotel was clean, service was sound no issues with staff.
Food was at best shocking, location is well out of town, the pool is tiny and absolutely freezing. Unfortunately the high rises around mean you have to chase the sun and you'll end up getting about an hour's worth.
Having the outdoor bar close at 2pm was a bit mental everyday.
Positives the drinks were decent served really quickly and staff were nice.
But it's a stag/hen doo hotel so it does it's job the pictures of it and what it's advertised as are two completely different things though.
alice frettingham
Our stay at the bc music resort was okay but when booking for the hotel we knew we had to put a deposit down as they claimed it was refundable.We have now been back for a week and still not received our deposit back as they claim it’s our banking problem which it wasn’t as when we put it down it took the money straight out of our banks. It is very upsetting as the staff there were kind and friendly but lack communication with the important stuff like the deposit which they claim we should have it but probably have pocketed the money for themselves. We stay for 3 nights and the hotel condition was alright but could have been more up to standard and the pool area was okay too but always crammed and no sunbed.
Michael Bruce
This was, without question, one of the worst hotel experiences I have ever had. From the moment we arrived, it was obvious that the hotel was nowhere near the standard advertised.
The lifts were extremely small, regularly became stuck, and made alarming grinding and banging noises while travelling between floors. Every journey felt unsafe and stressful rather than convenient.
The food looked so unappetising and unhygienic that we refused to eat it. Despite paying for an all-inclusive package, we ended up spending additional money eating elsewhere. To make matters worse, the so-called all-inclusive drinks service stopped at 7pm, which is highly misleading and far below what most people would reasonably expect.
The condition of the building itself was shocking. Water was leaking through ceilings in multiple areas, and at one point an entire floor was flooded. Even more concerning, water was leaking directly into areas where food was being prepared and served. The lack of basic maintenance and hygiene was impossible to ignore.
Safety appeared to be an afterthought throughout the hotel. There were instances of exposed mains electrical wiring in communal areas. In our room, a mains-powered electrical appliance was connected via a connector block in a manner that raised serious concerns about electrical safety. Combined with the water leaks throughout the building, this created an environment that felt genuinely hazardous.
The room was filthy. Cleanliness standards were clearly non-existent, and it was obvious that little effort had been made to properly clean or maintain the accommodation before our arrival.
What made the experience even worse was the attitude of the staff. When we politely raised our concerns, they showed little interest in addressing the issues. Rather than taking responsibility or attempting to help, they became confrontational and even threatened to call the police while we were simply trying to discuss the serious problems we had encountered.
The swimming pool was disgusting, poorly maintained, and bore little resemblance to the photographs used to advertise the hotel. It was another example of how misleading the hotel’s marketing is compared to the reality guests face upon arrival.
Perhaps the most telling thing was that we were not alone in our views. We repeatedly witnessed new arrivals reacting with the same shock and disappointment that we felt. Guests were visibly horrified by the condition of the hotel, and conversations about the numerous problems seemed to be constant.
I would strongly advise anyone considering staying here to look elsewhere. The combination of poor hygiene, apparent safety concerns, inadequate facilities, misleading advertising, and dismissive staff made this an experience I would never wish to repeat.
Tracie Thomas
Staff were very friendly and the room we had was very very clean, drinks were plenty full and good quality, food wasn’t the largest selection but it was good quality, I never had a problem finding something I liked! My only negative is the pool - it was filthy, the little tiles in the pool had stuff growing in between them and this was coming off and floating around the pool, drinks constantly being spilled in the pool and I would question the chlorine levels given the birds were dinking form it - I suppose you get what you par for - a stag and hen hotel
David wyn Fazakerley
Not the best hotel. But okish! The pool was dirty not very clean and very cold!! The food was terrible for choice aswell not the greatest! We had to eat out a lot.the breakfast was very limited choices. Best part was outside pool lovely woman working there. Very polite and funny. Inside pool stank. Not telling anyone about the deposit. Had to pay €50 euro each.but make sure you pay in cash.
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