Jenny S
I have come back after spending 14 days at this hotel resort, i went with my 2 children and my mother who has bad legs, let me start by saying it is not all bad, there are some really lovely staff at the hotel, the cleaning lady on floor 3 made our stay bearable and some of the waiting staff, however there is this woman who works in reception and is very unkind and would roll her eyes everytime we needed help, im also shocked that they didnt exactly show you properly where things were or what times you could go to the adventure park for the children, i once asked reception about the times of the foam party, they astonishingly did not know, animation team is really what keeps the hotel going, they went above and beyond, also the pools are cleared by 5ish even though they say untill 6pm, we went to the pool near the food terrace and was shocked to find plastic cups all over the pool side and a plastic fork inbetween the pool vents, when i saw this i immediately cleared it up a bit as my toddler could of hurt herself, the beach is made of rocks and pebbles, be careful as waves are quite strong and the pebbles hit my 8 year old son in his private area and he became sick for 2 days, we saw the in house doctor and was hoping for some sort of help, well she wasnt in her office and sent her nurse, and nurse said best thing was to send him to hospital which could of cost us €300, luckily i had some calpol with me and done some home remedies and he got better quite instantly, also the hotel is 2 hours by car from Antalya Airport, the closest village was Alanya and you had to get taxi, but every time you got the reception desk to get a taxi they would charge €12, when in reality it costs 600tl, hotel is quite remote, too many flies in the dinning area, everytime you.would sit down there was flies swarming all over, it was disrupting, also its a buffet style restaurant, we tried their a la carte, but we were left standing there for a while and they served someone else before us, they sat us down, and their a la carte is more like a set menu, we went for their turkish a la carte, the waiter said to move my buggy out of the way and suggested i get the highchair but they never i had to get up and get it myself, when i did get it it was dirty and i had to clean it, they were more interested in their Turkish, Russian and German clients, than anyone else, entre was already at the table and most food tasted sour, then they brang soup which was tasteless, so we got up and went to the terrace restaurant instead, i got ill towards the end if my holiday, and as i was feeling weak mum went to go down to get the food, because i was so ill the best thing would be white rice and some simple chicken, they told her off and said only one scoop of rice, i dont see how that was a problem but others had taken mountains of food and left alot of food on plates, i saw this daily the amount of food wasted was astonishing, oh and the service of lifts was really bad, sometimes having to wait a good half hour to go down to get food because it was always busy. I would steer clear of this hotel, aparently some taxi drivers said that since the owner died a year ago cleanliness of hotel has gone down badly, which was vissible as when sitting in lounge area i did see a small cockroach in the area.
Vikte Jureviciene
I have never seen a more terrible hotel, we were on vacation with 5 people, we booked 2 rooms, we arrived and got 1 family room with one shower and one toilet, we said for two nights, everything is understandable, everything happens.. We walked around the territory, nothing impressive there, there is no order everywhere, the staff is unfriendly, does not greet, does not communicate, you will not get what you ask for.. Not only that, when we entered the room, we saw a rat, the receptionist did not believe us until we went and saw it ourselves. In the bathroom, the water from the shower was already in the pool, we said that they would clean it, but they were unable to do it, they only brought new towels. Of course, after all this, they changed our room. In the morning, there was a cockroach in the toilet. We killed it, but unfortunately, the cleaner didn't see it for 6 days and didn't throw it away. The next day, the receptionist said that the cockroach was still there. They put fruit and wine in the room every day, we got it for a couple of days. They said that a table would be reserved for breakfast and dinner, because it's hard to find a seat for five people there. One evening, we found that the table was no longer reserved and we could have asked for it and given euros, but they were completely the same. I'm not talking about the pound, because it's terrible what's happening there. I'm not a complainer, we didn't pay cheaply for the holiday, of course I didn't think that we would have to live in a dump. The food is terrible, there's actually a lot of it, but it's impossible to eat, the plates and cups haven't been washed. In short, I don't recommend this hotel to anyone. It won't let me upload footage of the rat running, but if anyone needs it I can send it to you personally.
Marija V.Komljenovic
I have to rate the food. Mashala! Really, 5 stars!If youre vegan- so many things to choose from! If you nice slow cooked meals- youre in for a blast. People who like to eat- best vacation everrrr! Good job! All the best from me. Enjoy!❤️
Marija Roskic
I am currently staying at your hotel. The pool is open until 6pm and they kick us out every day at 5-30pm. The supposed manager (who sits across from the reception and introduces himself as such) claims that it needs to be cleaned. That's when they actually start setting up dinner and forcing us out. The manager who sits across from the reception told me that if I have a problem for half an hour, I should change hotels?! I'm just asking if you think this is the right way to treat guests? I personally returned to this hotel with my family and we had the intention of continuing to vacation here but obviously never again. I know that you won't go broke because of one family and I don't want that for you, but I would just like you to ask people if this makes sense!
Yemisi Godwin-Joshua
Yemisi Godwin-Joshua
⭐️⭐️⭐️⭐️⭐️ (5/5)
Stay: 7th – 14th April 2026
This was our first time visiting Turkey, and honestly, we didn’t know what to expect—but it turned out to be one of the best experiences of our lives. We travelled as a group with my husband and children to celebrate my husband’s 60th birthday, and everything about this trip was truly marvelous, fantastic, and unforgettable.
From the moment we arrived, the hospitality was exceptional. The hotel management and staff treated us like kings and queens. I want to give special thanks to MD Sedar and the entire team for their outstanding support and kindness. I have never experienced such genuine care and attention before.
The food was amazing—available 24 hours a day with so many options. Even as a fussy eater, I always found something delicious to enjoy, and there were plenty of choices for children as well. The service was top-notch; wherever you go in the hotel, staff are always ready to assist, bringing drinks and ensuring your comfort—even to your room.
The hotel facilities are excellent. I highly recommend booking the spa package, which includes the sauna, steam room, Turkish bath, and massage. I came out feeling like a completely new woman!
The beach is absolutely beautiful, with no stress over getting sun loungers. There is entertainment throughout the day, and the beach bar and buffet make the experience even more enjoyable.
What stood out the most for me was the love, humility, and warm hospitality shown by every member of staff. They are welcoming, friendly, and truly dedicated to making guests feel at home.
This holiday was glorious, and one of the best we have ever had. I wholeheartedly recommend this hotel to anyone around the world looking for an unforgettable experience.
Thank you once again to the entire team—may God bless you all for the love and care you showed to me and my family during our stay.
