Oksana pastukh
We had an amazing family vacation at this hotel and truly enjoyed every moment. What impressed us the most was the outstanding service provided by Serdar Baytekin. We had personalized service throughout our stay, and it made our experience absolutely exceptional.
A big thank you to the entire team for being so friendly, welcoming, and professional. We would especially like to recognize Serdar Baytekin for his kindness, genuine care, and excellent customer service. He made us feel truly valued and looked after. We highly recommend this hotel and can’t wait to come back!
Alex L
We have been staying at Crystal Prestige Elite for five weeks, and overall we are very happy with our choice.
The hotel is large and has direct access to a wide beach that is mostly sandy, making it relatively easy to enter the sea. The swimming area is spacious, which is great if you enjoy spending a lot of time in the water.
There is plenty to do for both adults and children. The hotel offers three water parks, several swimming pools, a well-organized mini club for kids, and multiple restaurants, including three à la carte restaurants. The food has been consistently good throughout our stay, with enough variety to keep things interesting even after several weeks.
The entertainment team does a great job. There are shows every evening, and many nights feature live music, creating a pleasant atmosphere around the resort.
One thing we especially appreciated was the Guest Relations team. Whenever we had questions or needed assistance, they were friendly, professional, and always tried to find the best possible solution. A special thank you to Nikolai from the Russian-speaking Guest Relations team and to the manager, Serap, for their excellent service and hospitality.
After spending five weeks here, our overall impression is very positive. The hotel offers excellent value for money and a well-rounded holiday experience.
The only real downside is that the hotel is starting to show its age. While everything functions well, the property would benefit from a renovation. It feels older than it actually is, and a refurbishment would make an already good hotel even more impressive.
Overall, we would definitely recommend Crystal Prestige Elite to families and anyone looking for a resort with a great beach, plenty of activities, good food, and helpful staff.
Kemal Burak Büyüksolak
We came to Crystal Prestige Pearl for 6 nights from June 17th to June 23rd. My wife, 2-year-old daughter, and I arrived here and were immediately greeted with staff that had smiles on their faces and were incredibly respectful as well as helpful. We had reserved one of the poolside rooms and it was incredibly clean. As soon as we arrived we went to dinner and the selection of food was absolutely amazing. From my experience in visiting hotels even though the food looks good The taste isn't always the best but at Crystal Prestige Pearl the taste of the food was absolutely delicious whether it be breakfast, lunch,or dinner. The setup of the pools is absolutely amazing I can't stress enough about the fact that the staff is incredibly helpful very courteous very respectful and is always there to listen to your advice, thoughts, and opinions. There's absolutely no way that you will be bored if you come to this hotel. The water park is amazing they even have a small water park for smaller children. Every night they have great shows not only for adults but also for small kids they have this really really nice Crispy Castle Kid Center where your children up to age 12 can play games do drawings, etc. Every evening at 8:30 they have a great program for children to dance along to. While we were there they had a festival for children which was absolutely awesome. I would highly recommend this hotel to anyone that wants to come with their family and enjoy great food, amazing staff, very clean rooms, and an overall amazing hotel experience.
Jekaterina
I am absolutely thrilled with the massage at this hotel! The massage therapist was very professional and meticulously massaged my entire body, paying attention to every detail. The hotel staff is very kind, welcoming, and helpful, creating a pleasant and cozy atmosphere.The dining options are incredibly diverse, with delicious food suitable for both children and adults. It is a magnificent place for a vacation with kids and for the whole family. Every evening, there are activities for children, as well as shows and dancing for the entire family. The location, nature, and entertainment are wonderful, and the hotel itself is absolutely beautiful, just like a castle. A wonderful experience that I would definitely love to repeat. Thank you for a wonderful stay!
baz baz
Crystal Prestige was excellent in every way. The hospitality, rooms, reception, and food were all outstanding. The swimming pools and all water areas were exceptionally clean.
Everything was perfect. The customer service team was very friendly and helpful, especially Nikolai, who was incredibly kind, professional, and always willing to help.
Thank you for making our stay so enjoyable. We highly recommend this resort!
