abby telford
Great stay — clean, convenient, and felt safe
My friends and I (a group of girls in our 20s) stayed here for a few nights and had a great experience. The hotel was clean, spacious, pool, sunbeds, huge balcony and we felt well taken care of.
The location was perfect — close to restaurants, shops, and the strip, but still quiet enough at night. We were able to walk around easily and felt totally comfortable doing so.
Most importantly, we felt safe the entire time. The staff were friendly and helpful, the area was well-lit, and the overall atmosphere was welcoming and secure.
I’d definitely recommend this hotel to anyone looking for a clean, well-located, and safe place to stay — especially for young women traveling together.
Becky Bruce
The apartments are well located, clean and have everything you need, including reliable WiFi and air conditioning, even at the end of October. This would be a 5 circle review apart from an unfortunate incident on our first morning...
Unfortunately our first encounter with Jordi was not pleasant. We booked everything with easyJet Holidays. Our flight landed at 1930, the included transfer got us to the apartments at 2130. Reception was closed but there was a note explaining where the envelope with keys was on the door. This all worked beautifully and we got in. The letter requested we go to reception between 9 & 11 the next morning to complete check in.
Bleary eyed due to a late night winding down from travel and very little sleep, we set alarms to do so. The first question Jordi asked was if our flight was late. I explained it landed on time and that though easyJet Holidays had not mentioned reception would be closed the note was very helpful. He replied it wasn't easyJet's fault. Intrigued, I asked for further clarification. When he bluntly told me it was my fault I literally couldn't believe my ears. According to him, easyJet Holidays didn't know the reception would be closed and I had been told to call the hotel (why if they didn't know reception would be closed?!) and that I hadn't read my documentation. I assured him that when I spend lots of money on a holiday I ensure I read every single word and the only instruction about the hotel in emails from easyJet was that the drop off point was 170m away. I have since reread all emails several times and can assure him again there is no instruction to call. I'm very happy to forward all correspondence to anyone from the apartments to prove this as this is clearly a misunderstanding between the apartments and easyJet. I'll be taking it up with easyJet as Jordi was so adamant this instruction should have been conveyed, they need to be warned not to offer this accommodation to guests until this is resolved. He also talked about a voucher; there are no vouchers when booking a package holiday with easyJet Holidays, so I think he was confused.
Even if he was correct, the polite way to raise this in front of paying guests would be to gently ask if they'd read the instruction to call, not immediately accuse them of not reading documents. Even more gallingly, I wasn't even gong to mention it until he raised it, as it caused no issue to us at all, and I wouldn't have dreamt of suggesting the reception hours were his fault!
I forced myself to laugh along with his subsequent "banter" (all directed towards my fiancé so I needn't have bothered) but honestly i was so shocked and bewildered by his accusations. Sadly this unpleasant start overshadowed the holiday. I will never return to these otherwise excellent apartments, and probably not to Benidorm either.
Betty-Rose Beauty Boutique
Fabulous little place to stay. The staff are extremely helpful. The facilities are more than basic for a small apartment block. Swimming pool, sunbeds, pool table, changing room/toilets down stairs, vending machines, 2 lifts and stairs. The rooms are a Fabulous size.
Ki Whaite
Lovely clean apartment. Izabel what a star you are helping to get a mobility scooter sorted. Ordering taxis nothing was too much for you was lovely to see you smiling face and Jordi another really helpful gentleman. The staff here above and beyond xx
Emily Chesworth
Excellent location. Apartment was clean and had everything you needed. Huge wrap around balcony. Jordi was amazing very helpful
Only negative is no air-conditioning in bedroom so had to sleep in the living room
My Booking
