Al So
I came here with some hope, drawn in by the name “Playa” and the four-star promise, but I left feeling more disappointed than anything else. Despite being called a beach hotel, it’s actually nowhere near the beach. You rely on a shuttle (free, thankfully), but the setting is far from what you imagine when booking a “Playa” holiday.
The hotel itself feels tired. The pool is about the size you’d expect in a private Spanish home, not in a resort, and the whole place is really in need of an upgrade. It feels small, dated, and not deserving of its four stars.
There were some good points: it was clean, the breakfast buffet was decent, and most of the staff were kind, though the reception team seemed a little jaded. The guest mix is very much dominated by English tourists, with some Spanish visitors as well.
In the end, it just wasn’t what I was hoping for. If you absolutely must be in Albir, then this hotel is serviceable. But if you’re dreaming of a warm-weather holiday by the sea, there are hundreds of better—and often cheaper—choices.
Iris Stock
What a lovely hotel. Just got back home. Only stayed bed and breakfast but breakfast was top class! Staff very helpful and pleasant. Hotel was exceptionally clean. Rooms cleaned daily with fresh towels. Lots of available sun beds with umbrellas. Don't beleive bad reviews. This hotel is excellent!
Andy Morris
Not a bad hotel but not 4 star. The good points were the staff were very friendly and it was generally clean and modern. So, to the not so good. There is need of a bit of TLC with woodwork needing painting and some corner trims on the walls were bent, leaving very sharp exposed metals strips, which could easily cut someone, especially children. Accepting it was out of season the pool bar and entertainment were limited to weekend and even then they didn't open the pool bar and we saw one average singer. The pool itself and jucuzzi were ice cold to the point we couldn't use it. The maintenance men started working around 9 which may jot be a problem to most people, but if you wanted a lie in, it's not good. On our last day, the entire pool area was shut for a wedding for the whole afternoon, which I didn't think was acceptable. The location is about a 15 walk to the beach so isn't ideal but we are more pool people anyway. All in all I would imagine it's a lot better in peak times when everything is open and the pool may be a bit warmer.
Sorin Itu
The hotel is located in a residential area, very quiet.
The accommodation is good with minuses in terms of cleanliness, the balconies are full of dust as well as the furniture in them.
The restaurant has varied and tasty food but a big problem is represented by the fact that the plates, forks, glasses are washed IMPROPERLY WITH FOOD LEAVES STUCK ON THEM, WITH TRACES OF FAT, it filled me with a large amount of disgust.
The staff is very kind.
Sarah West
Lovely hotel. Clean, nice new bathrooms (Deluxe room on 5th floor) . Friendly staff, excellent service and delicious food, fresh and lots of choice. Lush tropical gardens and pool. The Junior suite was extra nice ( some of our family stayed there).