Rachel Butler
I stayed here for 5 nights as a solo parent travelling with three children. We booked via easyjet holidays.
1 - arrival was great bus transfer with beni express no issues. Nice welcome from the hotel.
We arrived late though meaning we had missed dinner.
A small sandwich offering would have been a good gesture instead We had to find somewhere to eat as soon as we got there.
Second day was the new years Gala ball. Which was very nice.
The room we were in was on the second floor and it was to noisy from the entertainment so we moved to the 15th floor which was a bit too high and scary with little ones but was quiet.
The entertainment starts quite late 8.45 ish and is all in Spanish so we didn't really get to enjoy that.
The soft play was good and the pool but lacked baby changing facilities and the changing rooms were freezing.
The check out was early 6.45 am and again we didn't have the option offered to us of a packed up breakfast which was disappointing compared to previous hotels.
Overall the food was good but was a bit basic. Roast chicken and chips.
Fish and some veg.
My eldest son mostly eat out.
Some of the staff in the restaurant weren't very friendly or helpful with the baby and made my daughter feel uncomfortable saying things like your beautiful when she went up for food. She's only 8.
Overall the hotel was a good stay but mostly that was the location. I would come to benidorm again but we wouldn't pick this hotel.
Sean Loc
Stayed 1406 10th November 4nights. Good view of the croo lit up at night and the island.
Food good not Michelin but we eat well at Breakfast and evening meal.
Staff i found helpful and polite.
Shower was good pressure but we couldn't get constant temperature.
I think thermostats should be fitted as it blasted very hot then cold.
Location ideal for us.
Predominantly Spanish no problem.
We had a coffee machine with capsules.
100% I would stay again.
Diana Mierea
18.07.25- 24.07.25
We had an amazing experience at this hotel from start to finish! The staff were incredibly welcoming and friendly, always happy to help with a smile. When we arrived, we noticed the room had two single beds instead of a double — we mentioned it at reception, and they changed it immediately with no fuss. Such great service!
The room was spotless, spacious, and beautifully decorated, with a very comfortable bed and everything I needed for a relaxing stay. The location was perfect – close to everything , between old town and new town, minutes from the beach, but still peaceful and quiet at night. Both breakfast and dinner were fantastic delicious with plenty of fresh options, and the overall atmosphere of the hotel was warm and elegant
We had a wonderful time – and we will definitely return!
James Tourist (Stella)
Great hotel. [ my thoughts]
Room nice size, great views [ 12th floor] Staff always gave a smile.
A lot of spanish staying so you know it's a good hotel.
Only breakfast on my deal & very good. [ mostly spanish] choices.
MARJORIE GUIMAREY
Fabulous hotel and staff... especially Miguel Angel.. reception staff excellent..they help you with everything....decent standard of food.. exceptionaly clean...perfect location for old town..we love this hotel and have just returned from a 9 night stay...I hope we are lucky enough to go again.
My Booking
