Julie Cole
I thought it was lovely here. I can see how people could say it was dated but it was stoll nice and clean. Do try to get rooms sunrise/teide or pool side for nicest views. Free shuttle bus to and from town weekdays 10am until last return 6.15pm. Taxis 5-6euros to seafront each way.
Food was good for a 1 week stay would get bit samey if staying longer but each day meal offered was slightly different , with the same staples always available. Basic salad items, nuts, seeds, Pasta, rice, fries, pizza, paella, with varied meats, different fish each day, Would suit kids as plain stuff on offer that u can add other bits too and a self serve gelato/ice cream station. The house wine was OK, cocktails strong but syrupy. Outdoor Pool is cold- but I'm OK with that, stay in for 5+mins and your body gets used to it and would be nice in the heat of summer.
Spa well worth the 18euros for 1.45hr session sauna, hamam, hot, warm and cold plunges, hydrotherapy pool, jacuzzi, spacious not crowded.
Be aware your close to the mountain so make the most of the sun when it's out, once the clouds come in round tiede thats it! Choose South for more sunshine, perfect up here if you want it a little cooler!
Kamila Misia
We highly recommend this hotel. The food is delicious, everything is fresh and varied. The view from the top of the hotel is amazing, the pool is amazing, clean, and the jacuzzi is amazing. The best part is the park with classical music. You can grab a drink from the bar and enjoy this place, like in paradise in the botanical garden. The manager is very nice, positive, open-minded, and there are great shows in the evenings. We will definitely be back.🤩🌵🌴🫶🥂❤️ We love this place 😍❤️missing
jodi hatton
I've had the best time. Me and my friend have stayed here for 5 nights. The rooms are clean, the food is good but the staff are amazing. They are so friendly, helpful. Helena, the entertainer, was fantastic. Roberto, who worked the bar, was just lovely. We will definitely be coming back.
Dean S
This hotel could easily be excellent, but it's a shame that it lets itself down in very simple ways.
Most of the staff are very good - friendly and helpful. The chef and restaurant manager were particularly accommodating. However, the male staff in the restaurant were not at all helpful and they left me feeling like I was being a nuisance by raising some questions regarding dietary requirements. Similarly, bar staff were generally very pleasant. However, one in particular was clearly jaded by having to tell foreign guests that they could not get inclusive drinks from the upstairs bar. It's not our fault for not knowing. Maybe a clear sign would mean she doesn't have to repeat herself over the course of the evening and would therefore drop the attitude.
The entertainment staff were fantastic with the kids. However, the arcade games need servicing and frequently ate coins.
The pool was freezing and unusable. I'd rather pay an extra 10-15 euros a night and have a pool that's properly heated. The snacks poolside were left to go stale and the chickens are a pain. The gym is small, but quite well equipped.
The bus service into town is a nice touch.
I wouldn't stay again, but it wasn't bad.
saffron jones
Lovely hotel, very happy with what we got for the price. The food was delicious, though not the biggest choice, so if youre a fussy eater you may struggle. The animation team were great fun, we were very impressed with the free activities offered (archery and shooting being our favourite). The only negatives would be our bathroom had an interesting smell coming from it all week, even after being cleaned, the walls are very thin, so if youre a light sleeper you may struggle. Also they don't really give you any information when you check in, but thankfully id read lots of reviews before going so knew roughly what was going on and where. All the staff were super lovely, definitely a great price for the stay.
