Natka Jankova Alagjozovska
A really nice hotel, offering enchanting landscapes. They serve really good variety of food. The pool is great also the pool par. On weekends they organize a Greek night which is really good. The only minus is the beach...maybe something should be done to improve it. Everything else is perfect!
Robyn Angelidis
We arrived late into the evening on our first day, and were provided with a room close by the reception which was small but adequate, the only disappointment was they gave us twin room rather than double , despite us being married
Shocking that Tui, expect you to specify this!
The wonderful staff, did everything they could within 24 hours to provide us with a double bed in a different room
I much preferred our original room but we asked and the very kind staff did what they could so we could be comfortable l.
The hotel is perfectly situated on the coast with many different beaches to enjoy, if you have a car this is easier!
We stayed half board and we were very delighted with the quality of the food everyday, the chef and restaurant staff work extremely hard to keep everyone happy!
Thank you to everyone we really enjoyed our stay!
Ana Beselica
We stayed for 5 nights and overall, the experience was a bit underwhelming. The all-inclusive package only lasted until 23:00, so if you wanted a drink after that (even just at 23:30), you had to pay extra.
What was more disappointing is that we were only given one bottle of water in the minibar for the entire stay. Every time we wanted water, we had to walk to the pool bar for a glass—or pay for a bottle, which doesn’t feel very “all-inclusive.”
The beach area also left much to be desired. There were no umbrellas, just some uncomfortable beds placed in the shade of olive trees. Also, there’s no sand, which may be a downside for beach lovers.
On the positive side, the staff were absolutely amazing—very kind and helpful throughout our stay.
Raimi Mitchell
Do not stay here! My trip 9/7-16/7 . The website is 10 years old. Rooms were dated, bugs, mildew... This WAS a beautiful place but it has been neglected. While the property it nice, some of their policies on food or services was limited. You couldn't ask for extra towels from the staff without being waved off or glared at. The food was ok, they kept it repeating diners over the 7 days in my trip. Hard to call the place a RESORT when the price of the stay doesn't reflect the property, cleanliness or amenities. Save your money and get an Airbnb/ house. DO NOT STAY HERE
Ivan Pavlović
A deeply disappointing experience - not worthy of 5 stars
We stayed at this hotel as a family, expecting a relaxing and enjoyable holiday experience worthy of its 5-star rating. Unfortunately, what we encountered was far from what was promised, and we left feeling disappointed and misled.
The beach was one of the biggest letdowns. It was dirty, completely covered with large, sharp rocks, and filled with sea urchins even in the shallow areas. Our daughter stepped on one, which was a painful and dangerous experience. The beach was unmaintained, with piles of seaweed left untouched for several days, and even after cleaning, it remained uninviting. The sunbeds were old and damaged, and there were no umbrellas or proper beach facilities available. The only shade was under some olive trees, which was somewhat pleasant, but walking barefoot was impossible due to thorns scattered everywhere, more like walking on farmland than a beach.
The water itself was nice, but that alone is not enough.
Food was average. Breakfast options were the same every day, and the dining area was poorly organized. Long queues were a constant issue, and replenishment of food was slow. Staff often seemed to intentionally delay bringing out new food, even when it was clear that items had run out. The beach bar was operated by only one person, resulting in waiting times of 15-20 minutes for even a simple drink.
Reception staff were kind and welcoming, which was a rare positive. However, the condition of the rooms was appalling. We had a serious issue with ants crawling everywhere inside backpacks, clothes, beds, and all over the room. Cobwebs and spiders were also present. There was no kettle for coffee in the morning, and the mini fridge barely functioned, with broken shelves that were "repaired" using wooden branches, something we've never seen in a so-called luxury hotel.
Another shocking issue was the lack of drinking water. We were given two small bottles upon arrival and nothing more, which is unacceptable for a 5-star property. The air conditioning was weak and took forever to cool the room. To make matters worse, there were no mosquito nets on the doors, so sleeping with the door open meant being covered in bites by morning.
The hotel grounds were not maintained properly. In the mornings, plastic cups, cigarette butts, and trash were scattered throughout the complex and remained there well into the day. It was also clear that the hotel is understaffed, especially in housekeeping and maintenance.
Parking space was plentiful, which was helpful but sadly, one of the very few things that actually met expectations.
In conclusion, this hotel falls dramatically short of a 5-star standard. At best, it deserves 2 or 3 stars. It’s a shame because with proper management and maintenance, the place has potential. But as it is now, I cannot recommend it and would not return.