Sukie
We’ve been to Asterias a couple of times before as well as Porto Sani. Last time at Asterias in 2024 was superb. However, our most recent visit in summer 2025 was very disappointing and I sadly think it may’ve changed notably.
The main issue was how overdeveloped / busy the resort has become. They have built a number of new properties at Asterias. Most of them have their own private pools but guests preferred to come use the main pool which caused issues with overcrowding - we were refused a lounger on several days and I think that’s simply unacceptable as this is prized as the most exclusive (expensive) option at Sani. We have chosen it for the better service and quieter vibe in the past and that’s not the case anymore. One member of staff told me openly about the error on calculation of the overdevelopment of the resort and the failed assumption that residents would use their own private pools in the new properties.
In addition, we requested the same room as the prior year, months in advance. As a loyal customer, I thought this would be easy, but no.
Seized shower valve - this was a problem throughout our stay and we had to ask several times as it was simply impossible to alter the temperature at times. It was never properly fixed.
Leaking shower enclosure - flooding the bathroom several times. After fobbing me off with maintenance visits to repair it, they finally decided to be honest and told me it was a design fault and something that will be fixed in the future across many rooms. Again, not really acceptable at this price point and why not be honest at the outset?
Serving different wine vintages to what’s advertised - when you are spending €250+ on a bottle, please don’t serve me a different vintage to what’s on the wine list….
Kids “babe watch” service unavailable for part of our stay - this was a nice service in prior years where a couple of ladies would have a station to make sand castles / sand play with your kids as you observed from your lounger on the beach. This wasn’t available for 3 days of our 10 day stay when it was at the other resorts at Sani.
Lack of loyalty perks - prior to our most recent visit, I had been upgraded to “Black tier” on their loyalty programme which states that I’m entitled to a room upgrade on arrival. I never got this.
All in all, it pains me as we had a few memorable stays and happy memories at Sani and would’ve loved to have continued our annual visit there. But the failings above are hard to stomach and I feel they really let us down this last visit.
Daya Bijganath
The resort is beautiful, and we have stayed here twice before. On those occasions, everything was wonderful – the staff was friendly, the restaurants were excellent, and there were plenty of fantastic activities for the children.
This year, however, our experience was quite different. We are two families vacationing together, but we were booked into different restaurants and, in some cases, given very late dinner reservations. This made it difficult for us to enjoy meals together as a group. Additionally, many things were already fully booked when we arrived. We were assigned dinner reservations at the Asian restaurant for three of our seven nights, which was somewhat disappointing given that we were in Greece and had hoped to enjoy more local cuisine during our stay.
Fairly speaking, the hotel staff did make efforts to accommodate us with restaurant bookings and activities, but these attempts only came after we repeatedly asked and expressed our concerns. Given the price point of the resort, we feel this level of service is not quite adequate.
The main reason we have always returned to this resort was the variety of activities offered for the kids. Unfortunately, this time there were no spots available in any of the activities when we arrived. We spoke with another family who told us they had to book restaurants and activities eight months in advance, and even then, they were placed on waiting lists. Having to plan so far ahead feels quite impractical, especially considering the price point.
It is truly regrettable to see a place where we once felt relaxed and comfortable become a source of stress, worrying whether our children—and ourselves—can fully enjoy our time here.
Kim Luther
Sani Asterias hotel is another level, the staff are all amazing, the white sandy beaches are beautiful and peaceful, the restaurants food is the best quality and choice, reception is glorious design and the staff are excellent. The spa is amazing had a massage with Eva which was the best I’ve ever had the overall quality and experience is first class plus
Loutfy Mansour
Great hotel great service. But for the price point there should be a designated gym for the property unfortunately using the gym of the another property does not work.
Janet Lloyd
This rates as my top holiday hotel. It is the most amazing place. The staff,the position,the views,the restaurants are amongst the best I have ever experienced.
This hotel has top class management and the staff working within this structure are amongst the happiest and friendliest I have ever had the pleasure to meet.
This hotel, and the resort that it nestles in is unique,and a place I defy any discerning traveller to find fault with.
It keeps enticing my husband and I back year after year. We never tire of this place.
