kudzai gara
If I had to describe Paradisus Salinas Lanzarote in one way, I’d say it is absolutely beautiful. The location, the architecture, and the overall design of the resort are stunning, and the property itself is huge. We stayed for 8 days and 7 nights in a standard ocean-facing room overlooking both the ocean and the pool. While the room itself wasn’t very large, it was still more than adequate for us, especially considering the amount of luggage we traveled with.
On my husband’s birthday they left a bottle of Cava and a note in the room, which was so thoughtful!
I also want to specifically acknowledge Rahul, who was amazing throughout our stay. He consistently checked in to make sure we were doing well and really made us feel taken care of. On our second day, he got us into the mojito class and also organized for everyone to sing Happy Birthday in both English and Spanish for my husband, which was such a thoughtful touch and made the experience even more special.
Unfortunately, I did have a very disappointing experience at the spa, and personally, I would not return there. The massage felt more like oil rubbing than an actual massage, and getting detailed receipts for insurance reimbursement was extremely difficult. I eventually had to copy leadership on emails before the receipts were finally provided. We had booked hot stone and deep tissue massages, but my massage was not hot stone, and my husband’s was not deep tissue, which was frustrating considering what we paid for.
For dining, the buffet restaurant, Malva, had themed nights that added good variety throughout the stay. Of the à la carte restaurants, Samira was by far my favourite, the atmosphere there was phenomenal, and the food was very good. My second favorite was Capella.
As for entertainment, this is definitely more of a calm and relaxing resort. There was a live band every night, which was nice, but overall there were limited entertainment options. I genuinely think adding a DJ at Ginger Bar would elevate the evening atmosphere significantly.
One thing I also didn’t love was the pool drink service setup. Unlike many all-inclusive resorts where staff walk around taking drink orders, here you have to get up and walk to The Shack yourself for drinks.
Service at both Malva and Ginger could also be quite slow at times, especially for drinks and water. I’d assume this may be due to staffing levels compared to the number of guests.
Overall, despite a few service-related frustrations, the beauty of the resort, the atmosphere, and the memorable moments created during our stay still made this a very enjoyable trip.
Deborah Mumford
From the start of our holiday right up to the end we were 100% looked after by every single member of the Meliá team. Special mention to the Graciosa girls: Tati, Nita,Ariana, Khadi and Gabriela who were outstanding in their service at the restaurant. The young lady who served in the outside bar in the daytime was excellent too plus Bostian and Rayco made our stay enjoyable
Food was amazing and always very varied and tasty . Drinks and cocktails were premium and never disappointed. The entertainment was really good and activities in the day ( I did glass fusion) were spot on
Definitely recommend and we will return ( we are four caterers so to please us all was an amazing thing to achieve!)
Many thanks
Susan Eldred
Our first visit here and we really can't fault it. The hotel is very unique with its cacti and palm gardens and balconies. The staff are extremely helpful. The food is delicious and although there are speciality restaurants we found the main buffet style for lunch and dinner more than sufficient. We did upgrade to Reserve where you have use of a more intimate breakfast area, lounge and pool which was quieter for us. Being Lanzarote there is always a breeze so early February it's useful to have a light jacket or cardigan. Hopefully this won't be our only visit.
Carla Goote
We had an unforgetable stay.
Respect for the hard working house-keeping-teams (presidential villa) Thanks to Mark-reception.
EVERY day wonderfull and tasty surprises; love it! We felt like a prince & princes! Such professional and kindest people every day and everywhere in hotel; one big family!
It made us feel very special.
Thanxxx Team Samira, Miguel, Ariadne, Virginia, Khadi, Gabriela, Klara, Christina, Carlos, Chandni etc etc 💞
Blue-eye-Carla from Ollanda!
(Hint; the live-music-microfone is resounding)
Pamela Foley
Just returned from our fourth stay at the Melia Paradisus (formerly the Salinas). Everything was still fabulous. Hotel is gorgeous. Rooms big and comfortable. Bars and restaurants excellent (could do with more staff in each area, they are flat out busy!). Pool area amazing. No silly sunbed reserving (no issues at all last week.. worst weather we've ever had!). Location is great. Quiet area but only a stroll the the Square where all the action is, shops, bars etc. The only criticism we have is the check in and out! Lost a star for this. Our welcome was non existent. The receptionist couldn't be more visibility bored! He yawned, sneezed. No 'hello have you been here before ' or 'welcome'. Just about told us where everything was. Very poor welcome. Check out was just as bad! Asked for our room number, cut off our band and that was it!! Not even 'hope you enjoyed your stay'! Totally disappointed. There are several Guest Relations staff wandering about all day, very pleasant. Only one spoke to us, he realised we've been several times before and asked why we were not Melia Members? Simply because we've never been asked or informed about it. It appears Melia Members and. Retreat visitors (posh bit) get superior treatment. They are shown around the place and treated much better. With this in mind, we will not be returning to any Melia hotel. Such a shame that when First Impressions count....we were badly let down. I would recommend the hotel, but if you can afford it, book The Retreat 😉