5 Star Lanzarote Holidays

Michele Campus

Our stay at Mynd Hotel in Yaiza was absolutely fantastic from start to finish. The hotel is beautifully designed, with a calm and stylish atmosphere that immediately makes you feel relaxed. The rooms were spotless, modern, and incredibly comfortable, with great attention to detail throughout. What really made the experience special was the staff — everyone was warm, welcoming, and genuinely helpful at all times. The service felt personal and attentive without ever being intrusive. The location is perfect for exploring the area while still feeling peaceful and quiet. We also loved the food and breakfast options, which were fresh, varied, and delicious every day. Overall, this was one of the most enjoyable hotel experiences we’ve had. We left feeling refreshed and already talking about coming back. Highly recommended for anyone looking for a relaxing and high-quality stay in Lanzarote!

Felipe V. Santos

It's an excellent hotel for both couples and families with kid alike. There's the kids area with swimming pools, playground, kids club from 11:00h until 12:45, mini disco every night at 8 pm where the children have some fun. The relax area that is intended for adults with swimming pools in a more quiet area and no loud music. The hotel also has a spa with heated swimming pool and Jacuzzi, sauna, Turkish bath and amenities. It offers various types of massage and treatments. The food is very good, breakfast has a good variety and a dedicated area for coeliacs with gluten free bread, choices of cereal and a dedicated toaster. The breakfast and dinner time range are long enough so it doesn't get overcrowded. There's also an a la cart restaurant that you need to book in advance. The staff is always friendly and very helpful. The hotel is clean and you can see the maintenance crew are on top of any minor details and issues when they arise. The location is very convenient short walk from the beach, there are two supermarkets nearby at 3 and 5 minutes walk. Also if you'd prefer to try there are plenty of other restaurants nearby. I had a great experience there.

Jamie Stanaway

We had a fantastic stay at the MYND Yaiza hotel. Everything was the perfect balance for our family. The day time entertainment was great, they had a few brilliant ladies doing aqua gym/dance and also a young lad called Cesar who was fantastic with all of the children. We would definitely come back, thank you MYND!

Ian Stokoe

Great hotel and staff, My family has just had a weeks holiday and the credit system for food and drink. Half board but flexible if you dont use the evening buffet the credit can be used for snacks and drinks. Which we thought was great as close by there are nice restaurants. The room was very modern and cleaned to a high standard. The pool area was very good our daughter and there was an adult area and childerns area so catters to everyone. Could with extra bar staff around the pool area but that would be only slight issue. We will be definitely staying here again the future.

Laura Cowell

We stayed at MYND Yaiza on a half-board basis and, unfortunately, we wouldn’t return. The hotel itself was clean and well-maintained, but the service let it down. While some members of staff were polite and helpful, most seemed like they didn’t want to be there and came across as rude. In particular, one lady with red hair was especially unfriendly, which made us feel quite unwelcome. Considering how much we paid for our holiday, it was ridiculous that the hotel ran out of straws for the last four days of our stay. Trying to drink mojitos, frappés and other drinks without straws wasn’t ideal, and it’s hard to understand how a hotel of this size could run out of such a basic item. Breakfast was also disappointing. There wasn’t a great deal of choice, and the selection was very repetitive from one day to the next. Overall, although the hotel was clean, the poor customer service, lack of basic supplies and underwhelming food meant the experience didn’t justify the price. Sadly, we wouldn’t return or recommend it.

John Fisher

Great 4-night stay here in June 2026. This is a huge hotel and I didn't get to explore all of it during the time we were here, but what I did see was excellent. From check-in - there was a slight problem with our reservation (we had booked 2 rooms but only 1 was showing), but the check-in staff sorted it in a few minutes. Rooms were lovely. Large, good air-con, both with balconies and very comfortable beds. Absolutely nothing to fault. The pool we used was well maintained, with a bar and various dining options right at the side of the loungers. Breakfast was a real highlight, one of the best buffets I have seen recently, and the option to eat overlooking the pool is a nice dining area was a perfect start to the day. We ate out at the Rubicon Marina most nights, but on return to the hotel we had drinks and watched some live entertainment which was perfectly understated and not over the top. Highly recommended if you are visiting Playa Blanca.

Nicky Winter

First time staying at this hotel but definitely won't be our last. We can't fault it. Staff are amazing and helpful. Rooms spacious, comfy and super clean ( we were lucky enough to be upgraded to a suite as my birthday whilst here - and hotel were fantastic; came back to room with balloons and champagne for two!!) The pool is best one we have seen, cleaned every day as is pool area. More private sunbathing areas if you want. Food wise, we just had breakfast which is first class - great variety, lovely restaurant and a bonus that it lasts until 11am. The hotel is right in centre of Marina Rubicon which is beautiful, variety of restaurants and a good market Saturday and Wednesday. We would highly recommend this hotel and will be returning next year!!

Bruno Urbain

I am staying at this hotel. The hotel itself is beautiful and its location, close to the marina, is really pleasant. The staff are attentive, friendly and genuinely helpful, speaking French. The rooms are spacious, clean and well maintained (every day). Unfortunately, there are a few major downsides that prevent this from feeling like a true 5-star experience. First of all, the bedding is terrible. The spring mattresses are extremely uncomfortable. I suffer from back problems and I've been waking up during the night with back pain. My wife has experienced exactly the same. It honestly feels like sleeping on a wooden board, might be good for heavier persons but for me it is a real problem for a hotel of such standard. Secondly, the dinner buffet is a real disappointment, it is clearly undersized for the number of guests on half-board, and the hotel isn't even close to being full. I'd estimate occupancy at around 30% and we had to fight this evening for simple pastas. The quality of the food is also far below what I would expect from a 5-star hotel. The starters are perfectly fine, but the main courses are another story. There are only two-three options available, served in very limited quantities and they are not particularly appealing. Having stayed in many hotels over the years in all Canadian islands, I've experienced much better dinner buffets in 4-star establishments including RIU hotels. The desserts are equally disappointing and taste like frozen, mass-produced products. Breakfast however is quite good and varied. In conclusion, despite the lovely setting and the staff, I am very disappointed by the overall value for money. For the price paid, the hotel simply does not deliver the level of comfort and dining experience one would reasonably expect from a 5-star property. At this point, I'm almost looking forward to going to bed although admittedly, that's not saying much given the mattress. And for dinner there are so much (quality) choice around, it is a shame.

Debs Morgan

Absolutely loved this hotel from arrival to departure 😄...whole architecture on arrival is stunning! The rooms were large & kept immaculate ,if I had to be picky I would say bathroom could do with a update and just install shower instead of bath/shower. Food was lovely,so much choice,meat cooked to order, something for everyone. Always plenty of sunbeds dotted around different areas & levels in the complex, you didn't feel like you had to get up at dawn to reserve a sunbed, if you went at 11am you would definitely find one 😊...The hotel location was brilliant too, on Playa Blanca marina, lovely walk either to Playa Blanca or papagayo beaches probably each taking 40 mins along coastline. Would like to say a special thank you to the lovely restaurant manageress,she was so welcoming each evening & also the lovely Mercedes 😘....she would be so chatty and always had a smile and had time to have a chat about football with my husband each evening as the world cup matches progressed🤣....well we loved it here so much we booked to come again in October,so highly recommend !

M Dawber

We have just returned from a 12-night stay at the Volcán Hotel Playa Blanca, where we stayed in the Adults Club section, and we had a fabulous time The amount of work that goes on behind the scenes to make this hotel such a wonderful place to stay is truly exceptional and is reflected in every aspect of the guest experience. From the warm welcome at reception to the room service teams, everyone was friendly, professional, and always willing to help. The hotel is beautifully maintained, the Adults Club provided a peaceful and relaxing atmosphere, and we couldn’t fault our stay. We thoroughly enjoyed every minute and will definitely be returning. Thank you to everyone who made our holiday so special.

Hairon Nolasco

My Family and I arrived on mid July and we felt very welcome by the reception staff. Asim was the person that attended us and because I had a birthday during this stay, my family received a complementary stay at their infinity pool for Grand Members. Another point were we spend a lot of out time was at the splash cove pool. My son loved the slides which are very safe for kids to slide alone ( given the proper age). The service provided from the Splash Bar was exceptional. The bartender Jaida, provided a great service and made me and my family feel at home with her service and friendliness. Jose (Lifeguard) and the Chef during the breakfast time were also very hospitalible and helpful. There were plenty of activities to do for adults and children as well. The adventure club animation team were also pretty good and friendly. Overall it was a great time to spend at this resort for the first time that my family and I were there. I would definitaly recommend this hotel for families looking to stay

Geraldine Williams

After just two days at the Grand Hyatt Lanzarote, I can honestly say this hotel has exceeded all of our expectations. The hotel itself is beautiful, immaculately maintained and in a perfect location. Our room is spacious, comfortable and thoughtfully equipped, with robes, a fully stocked minibar that’s replenished daily, and everything you need for a relaxing stay. The service has been exceptional from every member of staff, but a special mention has to go to Victoria at the pool bar and Ahmed in the sports bar. They are both absolute stars – so friendly, attentive and genuinely keen to make sure every guest has a wonderful experience. Nothing is ever too much trouble. The food has been excellent throughout our stay so far, with plenty of choice and fantastic quality, and the drinks are equally impressive. Little touches like the readily available pool towels really add to the overall experience. We’re only halfway through our holiday, but we’ve already said we’ll definitely be back. Thank you to everyone at the Grand Hyatt Lanzarote for making our stay so memorable.

Tushar Patel

Our recent stay at Dreams Lanzarote Resort was nothing short of exceptional, especially considering we were a group of 17 people, all with vegetarian and vegan dietary requirements. From the moment we arrived, the hotel went above and beyond to ensure every single guest was catered for individually. What truly stood out was the level of care taken with our meals. A bespoke menu was created daily, tailored to each person’s specific dietary needs. It’s rare to see such attention to detail on this scale, and every member of our group felt genuinely looked after. The variety, quality, and thoughtfulness of the food made a huge difference to our experience. Beyond dining, the resort itself is fantastic. The facilities are excellent, the rooms are clean, modern, and well-equipped, and everything is maintained to a very high standard. The nearby beach was another highlight—exceptionally clean, with soft sand, minimal stones, and no seaweed in the water. The availability of free sunbeds and umbrellas made it even more enjoyable. The guest relations team were incredibly helpful throughout our stay, always responsive and accommodating. A special thank you goes to Cesar from guest relations for his outstanding support with food planning and recommendations, Laura at Himitsu restaurant, and Beatriz at the buffet. Their warmth, sense of humour, attention to detail, and willingness to help made our stay even more memorable. We would highly recommend Dreams Lanzarote Resort to anyone, especially groups with specific dietary needs. The level of service and care we experienced was truly outstanding.

Rob Ford

The Grand Hyatt Lanzarote Playa Dorada is a beautiful, clean hotel in a fantastic location. It's just a short, easy walk to the harbour, restaurants and local shops, which made exploring Playa Blanca really convenient. The rooms were comfortable and the hotel itself is immaculately maintained. The menus also sounded imaginative and exciting, but unfortunately the food often didn't live up to the descriptions. The presentation and flavours were quite underwhelming. The biggest disappointment was the service. Throughout our entire stay, there wasn't a single member of staff walking around the pool taking drinks orders. I don't expect constant waiter service, but having someone come around every hour or so would make a huge difference. Instead, every drink meant getting up, walking to the bar and joining the queue, which became frustrating when you're supposed to be relaxing on holiday. We also found the staff to be less friendly and attentive than we'd expect from a five-star Grand Hyatt. The level of service simply didn't match the standard the hotel promotes. As all-inclusive guests, it was also disappointing that we couldn't have lunch in the à la carte restaurant until 3pm, while Grand Club guests could dine from 12pm and enjoy a range of additional benefits and exclusive areas. It left us feeling that the hotel is very much geared towards Club Access guests, with standard all-inclusive guests feeling like an afterthought. Overall, it's a lovely hotel in a brilliant location, but the service and all-inclusive experience didn't justify the premium price. With more attentive staff and simple touches like occasional poolside drinks service for all guests, this could easily have been a five-star experience.

ged davies

Dear Sir/Madam, I am writing following our recent 11-night stay at the Grand Hyatt Lanzarote Playa Dorada to share some feedback after what was a very enjoyable and memorable holiday. From the moment we arrived, we were made to feel genuinely welcome. Rico (Richie) in particular stood out—his friendly approach and the glass of sparkling wine on arrival were a lovely touch and really set the tone for the stay. We were also very grateful that your team accommodated our request to move rooms for a better sea view. The move the following day was handled smoothly and made a real difference to our overall experience. The hotel itself is excellent—beautifully maintained, with a great atmosphere and fantastic facilities. We especially enjoyed the pool areas and the overall feel of the hotel throughout our stay. A special mention must go to your restaurant teams. The standard of service—from the warm welcome to the attentiveness of the waiting staff and the professionalism of the chefs—was consistently excellent and really added to the quality of our stay, We must not forget the Housekeeping Team, again very professional. There are just a couple of small areas where we felt there is room for improvement. We found the black sunbeds around the pool areas to be a little uncomfortable over longer periods. We did appreciate that a courtesy room that was arranged for us, along with secure luggage storage, which was helpful. I would particularly like to recognise Cesar Aspiazu in the Guest Experience team, who was excellent. He was professional, approachable, and very helpful. We had a fantastic stay and thoroughly enjoyed our time with you. We would certainly recommend the hotel and would be very happy to return—indeed, we would be more than happy to come back again as soon as September. Kind regards, Ged & Alison Davies

Tom Brinkley

We had a fantastic stay at Secrets Resort & Spa Lanzarote. The resort is beautiful, spotless, and has such a relaxing atmosphere. Our room was lovely, comfortable, and cleaned to an excellent standard every day, which made our stay even more enjoyable. The staff were friendly, welcoming, and attentive throughout our visit. The food and drinks were great, with plenty of choice at the buffet and a different theme each night, which kept the dining experience varied and enjoyable. Activities could be booked easily through the Hyatt Inclusive Collection app, making it simple to plan and make the most of our stay. The evening cocktail demonstrations were a real highlight for us and became something we looked forward to each night. They were great fun and a fantastic addition to the evening entertainment. A special mention to the resort’s resident cats, who added so much charm and made our holiday even more memorable. It was great to see them being so well cared for, and they truly added to the warm and welcoming atmosphere of the resort. They were such a wonderful part of our experience and may just have been the extra special touch that makes us want to return again in the future! Thank you to everyone at Secrets Resort & Spa Lanzarote for such a wonderful holiday and for creating so many happy memories.

I

I’d definitely give this hotel 5 stars! We had an amazing stay at Secrets Lanzarote. The entertainment and activities were brilliant and at no added cost to your stay. This meant there was plenty to do throughout the day and evening they held beautiful live preferences which was so lovely to watch. The spa was incredible and one of the highlights of the trip – such a relaxing and unique experience and they offered us a free voucher for one day which was just so kind and generous. The hotel has three different pools, so there was always somewhere to unwind, and it was great that they showed football in the halftime bar as the World Cup is going on! What really made the stay special, though, was the service. Every member of staff went above and beyond to make us feel welcome and valued. You genuinely feel special here, and it’s obvious that they really care about their guests. The only downside for me was the food selection for vegetarians, which could definitely be improved. There weren’t as many exciting options as I’d hoped for. However, this wasn’t enough to take away from what was otherwise a fantastic holiday as the marina was only a 10 minute walk with amazing food choices and they also hold a Friday market in the morning every week which had such beautiful dresses and creative trinkets. Overall, a wonderful hotel with outstanding service, great facilities, and a fantastic atmosphere. I would happily return and highly recommend it to anyone visiting Lanzarote and it’s only a 15 minute drive from the airport. ⭐⭐⭐⭐⭐

Mrs Slee

Absolutely fabulous. Our 3rd visit and highly recommend if you want undisturbed luxury. From reception on check in, housekeeping towels etc changed every day, mini bar topped up daily. Food and waiting staff excellent. Evening entertainment top quality, waiters continually checking if more drinks needed. Can't wait to come again Dawn and Jeff Slee Wales X

Lizanne Allcock

As soon as you arrive, you're greeted by smiles from the reception staff, particularly Veronica. The Guest Experience Team are phenomenal, especially Carla who seems to be omnipresent 😂😍. If there are any issues, Carla and the rest of the team and staff will do their best to help. It was our third visit at the end of April 2026 and we are already booked to return later this year. There was some work going on to the grill restaurant, but it didn't impact our holiday greatly, as most of the noisy work was finished. Rooms are fabulous, shower superb, sunbeds are cushioned unlike some hotels and the food selection is very good. We love the fact that you don't have to book sunbeds or restaurants, it makes for a much more relaxing holiday! Never a problem finding a sunbed! Well done Secrets Lanzarote 👏⭐👏⭐

Debbie Woodward

This was our sixth visit to the resort and yet again, it exceeded our expectations! We booked preferred swim-up suite all inclusive and it was perfection yet again. Super comfy beds, amazing power shower, spacious and luxurious with a perfect view of the sea. The guest experience team were fantastic from pre-arrival to departure. Our suite was exactly as requested as a mother & daughter both wanting our own space and the attention to detail was outstanding with a bed in the lounge for my daughter. A massive thank you to the team with a particular shout out to Carla & Valentine. Laura, yet again, was just amazing though and we cannot thank her enough for making our stay so perfect! She really cares and does everything with such passion. A true ambassador for Secrets ❤️ Food and drinks were wonderful across the resort. Thank you Javier for your leadership, supported by your staff, and for the quality & attention to detail. A special thank you also to Selene & Fernanda in The Lounge for their fantastic service and quality of drinks, they really are assets to the resort. Already booked our 7th & 8th visits, and we have high standards! Everything about this resort is perfection, elevated by the staff!

Nat

We had an amazing stay at Paradisus Salinas and honestly didn’t want to leave. The hotel is beautiful, the atmosphere is so relaxing, and all of the staff were lovely and welcoming. As soon as we walked in we felt so peaceful. The hotel has that effect consistently with its beautiful architecture and gardens. There are plenty of fun activities to do throughout the day with a band playing each night. We loved our spa experience and would highly recommend. The buffet was fantastic with so much variety even from day to day. La Graciosa was a highlight out of the restaurants though we enjoyed them all. The rooms were really comfortable, the bed was perfect. Could maybe do with a light refurb but nothing glaring or overly dated - it still felt relaxing and the location is perfect for a peaceful getaway. The housekeeping team are immaculate they really did an amazing job! Thankyou so much We had a couple of tiny issues during our stay, but they were so minor they didn’t take away from what was an incredible holiday. The friendly staff at the hotel solved any issue we had, they were so kind and helpful. We’d definitely recommend Paradisus Salinas and would love to come back! ♥️

kudzai gara

If I had to describe Paradisus Salinas Lanzarote in one way, I’d say it is absolutely beautiful. The location, the architecture, and the overall design of the resort are stunning, and the property itself is huge. We stayed for 8 days and 7 nights in a standard ocean-facing room overlooking both the ocean and the pool. While the room itself wasn’t very large, it was still more than adequate for us, especially considering the amount of luggage we traveled with. On my husband’s birthday they left a bottle of Cava and a note in the room, which was so thoughtful! I also want to specifically acknowledge Rahul, who was amazing throughout our stay. He consistently checked in to make sure we were doing well and really made us feel taken care of. On our second day, he got us into the mojito class and also organized for everyone to sing Happy Birthday in both English and Spanish for my husband, which was such a thoughtful touch and made the experience even more special. Unfortunately, I did have a very disappointing experience at the spa, and personally, I would not return there. The massage felt more like oil rubbing than an actual massage, and getting detailed receipts for insurance reimbursement was extremely difficult. I eventually had to copy leadership on emails before the receipts were finally provided. We had booked hot stone and deep tissue massages, but my massage was not hot stone, and my husband’s was not deep tissue, which was frustrating considering what we paid for. For dining, the buffet restaurant, Malva, had themed nights that added good variety throughout the stay. Of the à la carte restaurants, Samira was by far my favourite, the atmosphere there was phenomenal, and the food was very good. My second favorite was Capella. As for entertainment, this is definitely more of a calm and relaxing resort. There was a live band every night, which was nice, but overall there were limited entertainment options. I genuinely think adding a DJ at Ginger Bar would elevate the evening atmosphere significantly. One thing I also didn’t love was the pool drink service setup. Unlike many all-inclusive resorts where staff walk around taking drink orders, here you have to get up and walk to The Shack yourself for drinks. Service at both Malva and Ginger could also be quite slow at times, especially for drinks and water. I’d assume this may be due to staffing levels compared to the number of guests. Overall, despite a few service-related frustrations, the beauty of the resort, the atmosphere, and the memorable moments created during our stay still made this a very enjoyable trip.

Kahancz Bettina

We had an absolutely wonderful stay at this hotel and would like to express our sincere appreciation to the entire team. Every staff member we met was fantastic, friendly, professional, and always willing to help. Their kindness and dedication made our holiday truly special. A special thank you to Barbara, Soraya, and Joanna for the Aqua Gym and Pilates classes. They were absolutely perfect – energetic, motivating, and so much fun. We looked forward to every session. We would also like to thank Raquel, Susanna, Armando, Viktor, Marcos, and Saskia, Jose, Maripa for their outstanding service, warm smiles, and helpful attitude throughout our stay.( I cannot remember everyone’s name unfortunately) Bryan gave us a wonderful welcome when we arrived, making us feel at home from the very first moment. At check-out, Mark was equally kind, professional, and helpful. Everyone we encountered went above and beyond to ensure we had a memorable experience. The exceptional service and genuine hospitality of the entire team made a huge difference. We are certain that we will return, and we highly recommend this hotel to anyone looking for an unforgettable stay. Thank you all for making our holiday so special! We look forward to seeing you again soon. ⭐⭐⭐⭐⭐

Simon Mcfarling

Simply the best holiday; Hotel is amazing, all staff brilliant, food outstanding - especially the restaurants that you book. Special thanks to Chloe for looking after us & the amazing entertainment team Suzanna, Raquel, Soraya, Erased, Joana, Armando, Barbara & Victor - the activities were fun and enjoyed the Aqua Gym, SUP yoga & plates, beach volleyball and Yin Yoga. Also all the staff in the Ginger Bar, you were brilliant - Jesus was so welcoming and made us feel special and kept the drinks coming. Perez - thank you for the delicious coffees - Cafe Perez & Iced Mocha Chino were the best. We both look back on our holiday with very fond memories and will definitely be returning & will recommend highly to our friends & family.

Karen

Wow! I don’t even know if my words will do it justice on how wonderful this place is. My partner and I just returned from the most incredible couples holiday, and we cannot recommend this destination enough! From start to finish, the entire experience was a 10/10. The facilities were absolutely beautiful, perfectly maintained, and set a wonderfully romantic atmosphere for our getaway. We also loved the dining; the food and ambiance were fantastic every single night. However, what truly elevated our trip and made it unforgettable was the great hospitality and warm nature of all the staff. From the moment we walked in, we were treated with such genuine kindness and attentive service. Everyone we encountered went out of their way to ensure we had everything we needed, making us feel incredibly valued and pampered. A sincere thank you to the entire team for making our romantic trip so special. A special shoutout to Samu, Chandi, Karen, Amaia, Daniel and Carol! They were fantastic 🧡 If you are looking for the perfect getaway with outstanding service, this is the place to go. We can't wait to return!

Maryann Hardy

We were a little concerned before arriving given the large number of negative reviews but we needn’t have worried. The staff and service were excellent particularly the waiters Gabriel, Luis and Stephen in the Timanfaya restaurant and all the chefs cooking on the grill where the meals were delicious. The Gold level pool was also lovely with attentive bar staff and life guard who kept clients safe as well as keeping the environment super clean and tidy. The location is quiet but allows an easy walk to the beautiful playa mujeres or a stroll to the marina or further towards play blanca main resort. Overall, we had a lovely week here. Thank you to all the team.

Ashleigh Picton

We have had a lovely holiday. The rooms are so cute for the children. The different pools are fab. Leo has been amazing with our oldest son, he makes all the children feel so welcome & keeps them entertained none stop throughout the day he is brilliant at his job & we can’t praise him enough. All the staff have been lovely. We will definitely be returning to this hotel the kids have loved it.

Gerard Halligan

Excellent family hotel — we’ll definitely be back! We had a fantastic stay at Gran Castillo Tagoro. The hotel is excellent for families, with loads for kids to do and lots of different pools to explore and swim in. We had the Gold package, which gave us access to the Gold Solarium Pool, including the heated half pool. The kids absolutely loved it. The kids’ club was also brilliant and runs twice a day, which gave them even more to enjoy. The food was fresh every day, with plenty of choice and always something for everyone. Also, each night, the entertainment crew put on excellent shows, for adults and kids alike. They were brilliant. And, to top it all off, the service was outstanding. The staff went above and beyond throughout our stay. A special thank you to Luis, Ana, and many others who made our holiday extra special. We will definitely be going back next year.

David Sotheran

Great hotel, beautifully clean public areas and rooms serviced daily. We were all inclusive and the food was fresh, hot, tasty and never so much choice. Staff are amazing nothing too much trouble, i would especially like to mention Aaron and Majib from restaurant always willing to go the extra mile, with a smile and a chuckle. Timothie who heads up the animation team also deserves a special shout out, his energy and personality is infectious and helped make our visit so much fun. Basically they are just a few staff we had several interactions with but not one member let the hotel down. Highly recommend and will return with the rest of our family.

Hayley Baugh

Stayed here June 2026, also stayed here May 2025. Great hotel, particularly if staying with young children. Our 4 year old twins love it, all the animation team are excellent with the children, mini club - lots of crafts done with the kids, mini disco brilliant and the evening entertainment much improved from last year. Highlights were the African show and the acrobat show outside the sports bar. Fanni and Isabelle and all the team are brilliant! Hotel very clean, rooms cleaned daily. Food good, lots to choose from. Will definitely return next year!

Kim Paul

Beautiful Canarian style hotel. Very friendly and helpful staff all round. We stayed bed and breakfast. Good variety of food. We also enjoyed two meals in the Italian restaurant. Hotel is very well positioned with easy access to the promenade, shops restaurants nearby in both directions. Rooms very comfortable, especially the pillows. Lovely pools and comfortable sun loungers too. The only thing that didn't work for me was the timing of yoga and pilates as didn't want to join the classes straight after breakfast.

Brendan Leddy

This is our second time staying here, and it definitely won't be our last. We've had another fantastic holiday. The hotel itself is brilliant. The food is excellent, the facilities are spotless, and everything is so well looked after. But what really makes this place stand out is the people. From the warm welcome when we arrived, to the restaurant staff, to the lovely lady who cleaned our room every day, everyone was so friendly and genuinely seemed to care that we had a great holiday. The biggest thank you has to go to the Kids' Club/Animation team. They were absolutely amazing with our children and honestly made the holiday for them—and for us. Their enthusiasm, kindness, and endless energy were incredible, and our kids looked forward to seeing them every single day. They are a real credit to the hotel. It's the staff that turn a great hotel into a truly special one, and that's exactly why we came back a second time. We'd recommend this hotel to anyone and can't wait to return again.

Tara Dunphy

We're just back from a ten day stay in Princess Yaiza. We actually extended our stay by a night as we didn't want to leave! We're a family of four with two boys 13&11. They absolutely loved the soccer school with Scott&Gary. Despite our eldest being a fair bit older than the group the week we were staying, Gary&Scott involved them&made it so much fun that they attended almost every morning. The facilities in the hotel were fantastic. The pools are gorgeous and very well maintained. The breakfast buffet is huge&varied&we loved the Tepinyaki restaurant the night we went. Staff are friendly and helpful. We were on an evening flight and we had late checkout until 5pm for a fee. This really helped our last day still feel like part of the holiday rather than just waiting to go to the airport. Would definitely recommend for families with kids of all ages.

Jennie Cowap

Another exceptional stay at our favourite Playa Blanca hotel! We have just returned from our second stay at the Princesa Yaiza Suite Hotel, and once again, it was exceptional. Ideally situated between the Marina and the Harbour with direct beach access, the hotel is traditionally decorated and visually stunning. The staff are truly the heart of the resort; they are incredibly warm, friendly, and consistently go the extra mile to ensure a great experience. We stayed in the Family Suites, located a short, convenient walk through the connection tunnel. These rooms are perfect for a growing family, offering two separate bedrooms (with full-size beds for the children), a spacious master suite, and a functional kitchenette. Despite the hotel being at full capacity, the atmosphere remained remarkably calm and quiet. With a diverse selection of food and drink to suit every palate, it remains our favourite hotel in Playa Blanca. It offers high-level quality and great value for the space provided—we are already looking at dates for next year!

Giles Kibble

We’ve recently moved from another “5 star” hotel in PB and can’t believe the difference! This place is stunning in every respect! We splashed out on a Junior Suite and have been totally blown away by the experience! We’re on an upper floor with uninterrupted views over the pools and palms to the sea beyond, and in the distance Fuerteventura! We’ve chosen B&B and have 4 restaurants to choose from for brekky plus a 5th offering an a la carte offering and sea views! The room is spacious and very well appointed, we’ve got two TV’s ! The bed is exceedingly comfortable and tea, coffee & water are topped up every day. The bathroom is spacious and everything works! Daily room services make you feel very special! My partner and I feel this is the best hotel we’ve ever stayed in. We will return as soon as possible. I forgot to mention the staff! Who without exception, are welcoming and helpful and falling over themselves to be of service!

Tim Clark

My wife and I have just returned from a weeks stay in this fabulous hotel. Our stay included breakfast and evening meal. We were welcomed on arrival, seated in the reception area and completed our check in with a welcoming drink, very relaxing and efficient. The room was on the 5th floor, sea view ( although obscured by the palm trees ) overlooking the pool and gardens. The room was spotless, as was all of the hotel, inside and out. Food fantastic and the staff throughout the hotel were professional, polite and friendly. We always managed to get sunbeds, although not encouraged the best beds are always taken by towels being laid out before breakfast…if you can’t beat them you have to join them unfortunately ! Absolutely stunning grounds/ garden. The design and decor of the hotel is fantastic. It was refurbished in 2019 but you would think it was this year such is the quality of everything. This is by far the best hotel we have stayed at. I would like to see the choice to sanitise our hands on entering / exiting the restaurant and paper napkins to handle the food serving utensils with so many people using them this would be more hygienic. The hotel always had a relaxing and calming atmosphere. A big thanks to all the hard working staff, especially Patricia in guest relations and Javier on reception, impeccable service, you are a credit to the hotel. We will definitely be back Tim & Karen Clark, room 539 .

Florian Weiss

I stayed at this hotel for one week during Ironman Lanzarote, and I can wholeheartedly recommend it without hesitation. The hotel offers a spacious and welcoming lobby area... stylish, elegant, yet never trying too hard to be overly trendy. What stood out most, however, was the exceptionally well-trained, friendly, and genuinely charming staff, both at reception and in the restaurant. The buffet ranged from good to very good, while the table service was consistently excellent. The pool area is not particularly large, but despite the hotel being fully booked, it never felt crowded. A real highlight is the direct access to a small and beautiful beach, as well as to the larger Playa del Carmen beach just to the left of the hotel. For me personally, it was the perfect location, as the swim start for Ironman Lanzarote was only about 200 meters away. I would especially recommend this hotel to any athlete coming for the race. Excellent value for money! Easily five out of five stars.

Svetlana F.

I would like to start this review with a massive thank you. The people working at this hotel are absolutely incredible. Everyone, without exception, was truly friendly and very helpful. It was a pleasure to chat with them. Working with so many people can't be easy, but they manage to stay genuine and positive. The staff truly goes the extra mile to make you feel welcome. Thank you so so much! 🛏The hotel has a lot to offer. First of all, the rooms are stylish and comfortable. We also had a lovely view from our balcony and happily spent some of our time there. 🍝The food was delicious, and the variety was great. I also found it smart that some appetizers and desserts were served in bite-size portions. There was also no queue at the coffee machine during breakfast, because the waiters serve coffee and orange juice themselves. Cappuccino and latte are also available. 🏖The outside area is smartly organised. There are a few areas where you can sunbathe, as well as various sitting and lying options. The beach is separated by a glass fence, so the guests have privacy and a nice view. You are only a few steps away if you want to swim in the ocean. 🧘‍♀️There were many guests during our stay, from 14 to 24 May, but it never felt crowded, neither at the beach nor during meals. 🌴The garden is, without a shadow of a doubt, a masterpiece. It is impossible not to enjoy its beauty. The designers and gardeners must be given a medal. It is also remarkable how volcanic stone was used in the hotel’s design. It looks natural and blends beautifully with everything else. 🤔One thing that raised some questions was the placement of the electrical outlets and light switches. They were right in the middle of the headboard, so no cuddling if you want to charge your phone overnight :) I would recommend this hotel to anyone who wants to forget the cares of the world and enjoy a truly luxurious holiday. My husband and I will definitely come again!

Heather Price

We booked with TUI and Hotel Fariones was a happy accident. We’ve never been to Lanzarote so just picked somewhere that the gardens looked nice. From the second the taxi pulled up outside we were spoiled. Fresh juice and a refreshingly scented towel were served whilst we checked in, followed by bubbles and local cheeses in our room. Nothing was too much trouble. Our room was prepared every day whilst we were out enjoying the gardens and pool. The breakfast is of dreams, so much choice and all beautifully presented and prepared. We brought beach towels (didn’t need them), shampoo and conditioner (didn’t need them as beautiful natural products were in plentiful supply). There are usb sockets so we didn’t need uk plugs. Each evening the turn down team would prepare our bed, give the room a refresh and leave us a local chocolate, all whilst we were at dinner. We lived in a bubble of relaxation and rest for the entire week. The staff are attentive but at just the right level, there are also plenty of them so you don’t have to search to find one and they are all identified by different uniforms that are flattering and smart. We really didn’t want to go home back to reality. If only uk hotels were like this and as affordable. We will definitely be back and we may try their sister hotel Playa Blanca. Thank you so much for such a wonderful stay.

Christian

We stayed for 6 days and had a wonderful stay. It doesn't happen to often, that service level, room and location are all together on the highest level. The Fariones teams are great hosts! We enjoyed especially the barbecue and wellnes area. The place is great as it offers you the pool and club of the hotel as well as direct access to the ocean.