Harrison Bennion
Overall it was a really good hotel, when we stayed there for 7 nights in September. The occupants were typically older, but it's still a fine option for younger people looking for a relaxed stay.
The daily activities run by George and Gloria were great fun, as they bring a lot of energy and engagement, however the evening shows run to 11pm each night, which can be frustrating if you just want to sleep as they take place outside by the pool.
The pools are clean, and were never over-populated. We never had a problem finding a sun lounger, and reservations aren't allowed.
The spa and massage packages are good and reasonably priced. They also had a deal on when we arrived and it seems this is a common occurrence.
We only had breakfast included in our package, which was the usual offering of fruit, pastries, and cooked food - however they lacked hash browns on 6/7 meals which was a shame, but otherwise it was good.
It was possible to park a car outside provided it wasn't market day, and the walk into town takes about 10-15 minutes along the water front.
Janice Perry
My friend and I had a 10 day holida in January and February. It was great. The hotel staff were all exceptionally nice,it was very clean, And we thought the food was exceptional. I don’t understand the negative reviews.. there was always some type of activity to do around the pool, and the activity team was so pleasant and enthusiastic, we would go again next year but we think it will be still under refurbishment, But we look forward to going again when everything is finished, if we can still afford it🤣 Thank you for a lovely holiday
Steven Hughes
This was the cheapest hotel we could find in January in Los Cristianos, we booked last minute and found a lot of the accommodation in the area was sky high in price. I'd say it was pretty much what we expected - as our expectations were quite low. I would say that the pool area was quite nice with plenty of sunbeds, and the staff here were very accommodating and friendly. We were also quite happy with the size of the private terrace we had on our room (our room was the most basic option). Also, the location is pretty good, close to the main areas.
Two things let it down for me:
1. The beds were very uncomfortable, the staff did arrange for us to have a mattress topper put on but even with that you can't get around the fact that the beds are desperately in need of replacement, and we weren't able to sleep well on them at all.
2. The included breakfast, whilst having a lot of options was not the greatest. All of the "hot" options were stone cold on all 4 mornings of our stay, that is to say, the items weren't even slightly warm so I imagine most of the food is cooked very early and then left out rather than kept warm properly.
I think go for the hotel if you're on a budget, a short stay here was enough for us though.
James Ward
I've just come back from 10 nights here. Great location, only a couple of minutes walk to beach, shops, market, etc, and has a bus stop right outside for Siam Park, Siam Mall, and many other trips pick up there .The hotel is big and can be quite busy at times but the staff are brilliant and make sure you are happy. The food for an all-inclusive is actually really good, well cooked and lots of variety. The pool, in my opinion, is slightly small for the size of the hotel. Never had an issue using it or getting seats. The bar staff are great. One in particular Ruben, he's very friendly, funny and great with kids. The rooms are big and cleaned daily only thing is no air con but if you keep the windows open you get a nice breeze so no big deal. Overall they do a great job will definitely return !!!
Fe Bergh
The hotel has a good location, making it convenient for exploring the area. However, the overall experience was disappointing. The bed was thin and outdated, making it quite uncomfortable for a good night’s sleep. Additionally, there was no duvet provided, which made the nights uncomfortably cold.
The hotel itself feels in need of a fully makeover, as some areas appear quite dated. Given the condition of the amenities, the price feels too high for the value offered. With some improvements, this hotel could be a much better experience, but as it stands, it does not meet expectations for the cost.
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