ebonie
Overall, I had a lovely time in a lovely resort. No complaints with food, all cooked perfectly and warm. Staff amazing and helpful, with buggy service available on arrival. Shoutout to ‘Alessandro’ who helped me get around the resort when I had a foot injury, he made my stay special. There are many pools, and an 18+ one which is nice for couples holidays. There is another extra restaurant on site which you have to pay extra for, but is definitely worth it. They also provide a free shuttle bus service to the local town, which is great; there is a €200 deposit on arrival which is promptly reimbursed on your date of departure. Would definitely recommend and return.
Kiera Topham
We stayed here as a family of 5. If I could give more than 5 stars I would. The accommodation was 2 bedrooms, which were large. 2bathrooms which came with soap, shampoos and body wash and a hairdryer. An open plan kitchen living room with TV with had Netflix and Disney downloaded. Everything was clean and well presented.
When we arrived there were complimentary bottles of water which was a nice touch.
The kitchen had everything you could possibly need, from pots and pans to salad spinners. The kitchen also had a large fridge freezer, washing machine and dishwasher. A little box of dishwasher tablets and washing up liquid with scourers was provided, which was really helpful.
The entertainment was absolutely amazing, something for everyone. The staff were amazing, pools were fantastic. Would defo come again.
Shane Martin
I found the place lovely and quiet, just a little out of the way if you do not drive or have not hired a car. However there is a free bus from the hotel to town and back. Some nice facilities and rooms were very clean and staff very helpful
Jose Miro
Upon check-in, we opted for an all inclusive upgrade and were quoted €1200 for a week's stay. This was without the additional Christmas banquet, which cost €75 per adult and €32.50 per child. To my surprise, I was told this was a reasonable price. Upon reflection, I found it was cheaper to rent a car, go into town, stock up on snacks and drinks, and dine out each day. For a family of four, dining out ranged from €40 to €100 at the high end, and we even had a large meal with drinks . Additionally, the car hire cost €280 for seven days.
After reviewing the food options, I decided not to dine at the hotel. The meals appeared to be pre-made and lacked variety or culinary skill.
Walking around the hotel, I noticed some areas were in need of maintenance. Our villa and other amenities had some wear and tear, with the fold-out bed being particularly uncomfortable for my 10-year-old. We had initially booked for a family of four, but the double fold-out bed was not suitable, so we were charged an extra €10 for another bed, which was refunded after I raised the issue.
The bathroom also had an issue with the shower screen, as there was no seal around the bottom, causing water to spill onto the bathroom floor. I reported this on the second day, but it was not resolved during our stay. There were no mirrors outside the bathroom, making it difficult to get ready.
The bedroom cupboards were poorly designed, and the drawer bottoms were damaged. The mattress in the master bedroom was old, and the sheets had some stains. The kitchen appeared outdated with several repairs, and the fridge door handle was on the verge of breaking.
We also found a dead animal (a hedgehog) near the reception area that remained there for several days, despite notifying both reception and the cleaning staff.
The hotel lounge area was small, and during peak times, the bar staff struggled to keep up with demand. It was unfortunate that there weren't more staff available to help during busy periods. The swimming pool area looked like it needed some attention, and the lifeguards seemed to spend most of their time sitting together.
I spoke with a family who had been coming here for years, and they mentioned that the quality had declined over time. They were lucky enough to hire a private villa this time.
While the property has potential, it seems to be poorly managed and in need of better upkeep. The price of €1250+ for food and drinks for a family of four felt excessive for what was offered. In comparison, my food bill for a week at home is much lower, and we eat fresh, non-processed foods.
Lastly, the price for the New Year's Day dinner seemed overpriced. It would have been cheaper to take a taxi into town for dinner.
David Wiessenhaan
Lovely all inclusive holiday resort. Great facility. Good spacious apartment for a family of 4. Great pool and entertainment all day. Well looked after food. Something for everyone.
