Ali Assi
Exceptional Stay – Amazing Staff, Food, and Entertainment!
From the moment we arrived, the experience at this hotel was nothing short of outstanding. The welcome was warm and genuine, and every member of staff went above and beyond to make our stay memorable.
The food was consistently delicious – fresh, beautifully presented, and full of variety. Whether it was breakfast, lunch, or dinner, every meal felt like it was prepared with real care.
The entertainment was another highlight. There was always something fun going on, from live shows to interactive activities that kept us smiling throughout our stay. The atmosphere was lively yet relaxed, making it easy to enjoy every moment.
A special mention must go to Chico – truly one of the best team members we’ve ever encountered at a hotel. His energy, kindness, and ability to make everyone feel welcome really stood out. He made us laugh, made sure we were having a good time, and always had a friendly word or helpful suggestion. Chico is a huge asset to the hotel and a big reason why we’ll definitely return.
Overall, a fantastic experience – highly recommended!
Valdete Toskaj
☀️ Unforgettable holiday ☀️
From the moment we arrived, we were greeted with a warm welcome from the reception staff, setting the tone for an extraordinary stay. Every meal felt like a vibrant celebration of flavors, from the sunlit breakfasts that filled our mornings with energy to the lively evening buffets enjoyed by the poolside, which became a highlight of our days.
One of the most serene experiences was the Turkish bath, a true sanctuary that enveloped us in soothing aromas and offered expert massages, leaving us blissful and completely relaxed.
Chico, the lively spirit who brought life to the pool area, made each day enjoyable with his infectious games and laughter. On his days off, we noticed how the pool lost some of its magic without him, truly highlighting his impact on our experience.
Our evenings were enchanting and filled with entertainment; smooth saxophone tunes created a delightful ambiance, while captivating dance performances and exciting bingo nights brought us joy and laughter. This holiday transcended a mere getaway; it transformed into a collection of perfect moments and wonderful people. As we prepared to leave, we found ourselves with full hearts and a promise to return for even more adventures.
Sohail Assi
I would absolutely recommend this hotel to anyone looking for a holiday resort. The rooms were tidy and comfortable, the food was delicious, and the facilities (like the pool and spa) were fantastic! When I first arrived, I was pleasantly surprised by the selection of food (it’s even freshly prepared right in front of you), from Turkish dishes to favourites like pizza.
The lead entertainer, Chico, was full of energy and made everybody feel welcome. He was well liked by everyone and his sense of humour made my holiday much more enjoyable. I also really enjoyed the daytime activities that he organised, like darts and water polo, as they were lighthearted fun and an unforgettable part of the trip. Me (and most people) looked forward to them every day. Even though I may have fully missed the darts board countless times, Chico still managed to cheer me up by making me laugh, despite me normally being super competitive. One of my only regrets is that I didn’t join in the activities from day 1!
Last but definitely not least, the nighttime entertainment was such an amazing way to end the day and when guests joined in, it was always great fun and a perfect chance to meet new people.
Azaan
The rooms were really small, the beds were tiny and uncomfortable, and the overall cleanliness was not great. The toilets were in terrible condition and the blankets were rough and thin, more like curtains than anything you’d want to sleep with. The whole place felt run-down and not well taken care of, definitely not worth the price. Most of the staff were friendly and polite, but one receptionist really stood out for the wrong reasons. He was a young guy with long hair, looked around twenty and chubby and was extremely rude on multiple occasions. He spoke to me and my family in a very disrespectful and dismissive way, like he couldn’t be bothered, and it wasn’t just us—other guests we spoke to had similar complaints about him. It felt like he had no interest in helping anyone and was just there with a bad attitude. On the brighter side, the food was actually good, especially the pizza, which was probably the best part of the stay. The pizza chef clearly knew what he was doing and deserves credit for that. Still, food alone doesn’t make up for the rest of the experience, and overall the hotel felt more like a low three-star at best. I wouldn’t recommend staying here.
Tammy Blakeley
The staff are lovely and friendly, I don't understand why it's a 4-star as it doesn't deserve that should be a 3-star, The food isn't the best or a great choice, if you have a food intolerance you're stuck with salad all week. Also, the flies on the food aren't appealing at all for an all-inclusive, but they do have a fantastic and very friendly spa/ pampering area with Turkish bath sessions which I would recommend.