Panthea Holiday Village

Amelia J

Such an amazing place to have a holiday! I went all inclusive and the food and drinks were delicious! There are two restaurants, one buffet and one fancy restaurant where you can have one 3 course meal for free, which was incredible. There are several pools, as well as a hot tub and sauna. Staff are all very friendly and welcoming, and the location of the resort is perfect! 10 minute walk to the beach, and many shops and cafes around, aswell as a theme park 5 minutes walk away! I would love to come back again, I highly reccomend.

Das ist der System

Good Hotel, 3 pools (2 outdoor and one indoor + a indoor sauna and whirlpool) the breakfast is great a lot to choose from. The rooms are a little bit outdated but they do there job for the stay. Some stray cats that will definitely come by for pets (10/10). The beach is 2min by foot but you will not have sand there more rocks. The staff is nice.

Jamsta 99

Do not stay here! Worst hotel experience I have had to date. When I arrived at the room, there were torn bed sheets and dirty pillowcases (one had BLOOD on). Looking in the bathroom, a pubic hair was on top of the toliet and dirt was on the outside of the bowl. Reception would not do anything about moving us rooms and lied to us saying they were fully booked (their website proved otherwise). Housekeeping did come to rectify the issues we found. However, we then showered. Only cold water was sprayed from both the shower and sink taps. The shower was blocked, flooding the bathroom every time I'd shower (this complaint to reception gave an impression they couldn't care less even though hot wate is a basic human need). Furthermore to this, when putting something in the bin I was met with a plethora of dust webs under the desk where the bin was. Location is good in terms of access to Ayia Napa however, you must be happy to listen to the fairground until midnight. This hotel has poor hygiene and care for customers and doesn't have much care if you have a complaint or have a bad experience. Even in the reception lobby there was a big lump of mould on the ceiling. Unfortunately booking this through a third party I have not had a refund. Hopefully reading this, the hotel may offer some compensation.

Terry Stapp

Don't take any notice of the bad reviews. Me and my wife stayed here for a week from the 21st September. The hotel is different to what the norm is with it being laid out in small blocks which I found really nice but my wife likes the traditional hotel layout. She did enjoy her stay though and grew to the idea. The staff were very welcoming from the time we arrived to the day we left and were always happy to help us. Rooms could do with a little touching up in places ie the shower silicone in room 4313 could so with a renew and tidy up. Other than that the rooms are very large and everything was as it should be. Television wasn't plugged in and had the wrong plug on it but we don't use them anyway but just a point to make. Food was really nice and very varied every night and there wasn't a day we didn't enjoy our meals. Entertainment is not the best at all and we went out every night for a walk instead.. The outside entertainment area is in need of a good look at the way it is laid out and needs more of a seating area to make it better if you want people to use it more. Pool was good and really clean the day we used it but we are note beach focused on our hols and love the sea. Location is great and near everything you need with some great beaches nearby within walking distance. The A La Carte restraunt is definitely worth a visit as the food there was amazing. Salmon and the steak were both to die for and it was the best salmon I have ever tasted with the mustard sauce making it the best taste sensation. Some of the staff you have need to be truly recognised for the service they give and this was the young with the glasses and the most amazing snile called Veronica who was in the dining area. She worked tirelessly all day and was so happy and very chatty and polite when serving us. We tipped her really well when we left and she nearly cried when we gave her the tip and wouldnt accept it but we made her take it and refused to take it back. Also Andrea's the older man who seved us in the A La Carte was the most attentative man and nothing was to much trouble for him. We had a really lovely chat with him about family values and he was so lovely to speak to and you could tell how genuine he really was. He made the meal very special for me and my wife and we tipped him really well also. My only downside to some staff veneers were the female cleaning staff who did out rooms as they knocked then entered the room which we found odd as some days we wanted a little lay in and we could have also been laid naked on the bed or doing something they didn't need to see so this is something you could address down the line and ask then to wait a moment before coming in and see if someone answers the door. Other than the little niggles we would definitely return to the place as we really enjoyed our weeks stay with you and love Cyprus with all our heart. Thank you all for a great holiday and we both hope to see you in the early season and late one next year. Terry & Anita

Emilia Ovat Grillska Örebro SABET24A

I do not recommend this hotel at all. My stay was filled with negative experiences from start to finish. The food was terrible the same dishes almost every day, often served cold, and the fruit was old. The selection was extremely limited and far below what you would expect. The staff was one of the biggest problems. While a few people at reception were polite, others were completely disrespectful and unprofessional. When our flight was delayed, two staff members told us it was fine to stay longer. But when it was time to check out, a receptionist started shouting at us aggressively instead of listening to our explanation. She even admitted she was being rude by saying, “yes, I know,” which is shocking behavior for someone working in hospitality. When I asked to speak to the manager, she at first had the same rude attitude. I told her clearly that I would not accept her colleague’s tone and that her behavior was wrong. Instead of taking the matter seriously, she laughed, which was extremely disrespectful. Only after we explained everything did she finally realize it was not our fault, and we were not charged extra. Still, the entire situation was so unpleasant that we left immediately. The cleaning was unacceptable. Some days no one came to clean at all, and when they did, all they did was quickly make the bed and leave. The room never felt properly clean or fresh. The only positive thing was the bar, which was okay. But that is nowhere near enough to make up for all the unprofessionalism, bad food, poor cleaning, and complete lack of respect shown by staff. I strongly advise others to avoid this hotel.